Troubleshooting; Identifying Your Problem - Brother DCP-8110D Basic User's Manual

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Troubleshooting

If you think there is a problem with your machine, check each of the items below first and then
follow the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.

Identifying your problem

First, check the following:
The machine's power cord is connected correctly and the machine's power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties
uu page 87.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer.
 LCD Messages
(See Error and maintenance messages uu page 63)
If you did not solve the problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
 Printing difficulties uu page 82
 Paper handling difficulties uu page 84
Copying problems:
 Copying difficulties uu page 85
Scanning problems:
 Scanning difficulties uu page 85
Software and Network problems:
 Software difficulties uu page 85
 Network difficulties (for DCP-8110DN and DCP-8155DN) uu page 86
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