Swann NVR16-7200 User Manual

Swann NVR16-7200 User Manual

Network video recorder
Table of Contents

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English
English
Network
Video Recorder
NVR16-7200
M16720H020513E
1

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Table of Contents
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Summary of Contents for Swann NVR16-7200

  • Page 1 English English Network Video Recorder NVR16-7200 M16720H020513E...
  • Page 2: Before You Begin

    Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be able to access your...
  • Page 3: Table Of Contents

    English Contents Introduction Camera Management: Tamper Proof  Before You Begin  Camera Management: Video Loss Contents  Configuration: General  Introduction  Configuration: General: DST Settings  Installation Guidelines  Configuration: General: More Settings Connecting the NVR Configuration: Network: General Front Panel of the NVR  Configuration: Network: PPPOE  Rear Panel of the NVR ...
  • Page 4: Introduction

    English Introduction Congratulations on your purchase of this Swann NVR. You’ve made Getting the NVR Setup a fine choice for keeping a watchful eye over your home or business. Let’s take a moment to talk about some of the features this NVR There are three stages to getting your NVR set up.
  • Page 5: Front Panel Of The Nvr

    English Front Panel of the NVR 1) Power Button: Press this button to turn on the NVR. The LED will A/Focus+: Primary function > Adjust focus in PTZ mode, Secondary be blue when the NVR is on and red when the device has been shut function >...
  • Page 6: Rear Panel Of The Nvr

    English Rear Panel of the NVR 1) Video Inputs 1 - 16: These are your primary video inputs. 6) HDMI Output: The primary output of the NVR. For the The channels are labelled by number in the same order as they highest possible video output quality, we suggest using this will appear on your NVR’s interface.
  • Page 7: Connection Diagram

    English Connection Diagram Connect an Ethernet cable from the LAN port on the NVR to Using the specialized Ethernet cables, a spare port on your connect the camera outputs to the video router. inputs on the NVR. Power adapters are not required as the NVR will provide power through the Ethernet cables.
  • Page 8: Connecting Additional Devices

    English Connecting Additional Devices An external hard drive with an eSATA port can be connected to the eSATA port on the NVR. It can be used to record live footage in the same way as the internal hard drives(s). The front USB 2.0 port can be used for backing up footage to a USB Flash Drive or USB Hard Drive (HDD).
  • Page 9: The Alarm & Sensor I/O Block

    English Alarm & Sensor I/O Block The NVR has 16 alarm inputs and 4 alarm out- puts, for connecting ex- ternal sensors. Alarm In 1 - 16: Connect the output from external sensors Alarm Out 1 - 4: The outputs for connecting an external alarm here.
  • Page 10: Basic Nvr Operation

    English Basic NVR Operation Starting the NVR for the first time: Shutting Down & Rebooting When you first boot the NVR, it will automatically start the If you want to shut down or reboot the NVR, or simply log out Setup Wizard which will guide you through the various of the user account you’re logged in as, access the Shutdown setup options available.
  • Page 11: The Setup Wizard

    English The Setup Wizard The wizard contains six quick setup screens which will allow you to choose how you want the NVR to behave. Please be patient as it can take up to 60 seconds for the wizard to appear after the NVR is turned on.
  • Page 12 Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be able to access your NVR during this time.
  • Page 13 English The Setup Wizard Wizard: Time, Date, Location, Live View (ctd) Date Format: How you’d like the date to be displayed. For best results, use the standard format for your location (MM-DD-YYYY for the USA, DD-MM-YYYY for the UK and Australia). System Date: The current date setting on the NVR.
  • Page 14: The Quick Menu

    English The Quick Menu To access the Quick Menu, right click the USB mouse once. Start Auto-switch: Will periodically display a different video feed from each channel available. Menu: Opens the Main Menu (see page 16). Start Recording: Begins recording on all channels Single Screen: Opens a single channel for viewing in full- immediately, regardless of the current recording schedule.
  • Page 15: Operating The Nvr Locally

    English Operating the NVR Locally If you’re reading this page, it means that either: Quick Reference • You’ve got the NVR setup, but its standard recording Some of the more common reasons to have a look in the program isn’t for you. Fair enough - we cater to all Advanced Configuration include: requirements here.
  • Page 16: Menu Layout

    English Menu Layout Playback: To access recorded images, use the Playback menu. Camera: Adjusts and configures how the NVR looks for There are several playback modes to choose from, such as cameras via the video inputs. Access to Motion Detection standard chronological playback mode, or event playback configuration is located here.
  • Page 17: Playback

    English Playback Camera: Select the camera that you’d like to playback. Up to sixteen Picture: This NVR has the ability to enable a schedule if you want to cameras can be selected. save a series of still pictures in JPEG format. This option allows you to search for a particular still picture.
  • Page 18: Export: Normal/Event

    English Export: Normal/Event The Export: Normal menu (above) will show you all The Export: Event menu (below) will show you recordings recordings that you can export to a USB Flash Drive or USB that were triggered by the NVR detecting motion or by the Hard Drive (HDD).
  • Page 19: Manual: Record

    English Manual: Record The Manual: Record menu allows you to override any default recording will fill your hard drive very quickly. (The NVR does recording schedules in place. The recording schedule for each record the equivalent of a DVD film every two hours on every camera connected, can be changed.
  • Page 20: Hdd: General

    Swann on the drive. You also have the option of adding a Network- Technical Support Telephone Helpdesk. attached storage device (NAS) that you can record to.
  • Page 21: Record: Schedule

    English Record: Schedule Important Guidelines Recording Modes: The schedule presented on-screen applies to one channel There are four types of recording to choose from. only. Normal: The NVR will constantly record for any period where Use the Copy function to quickly assign identical schedule Normal is selected.
  • Page 22: Record: Encoding

    English Record: Encoding Encoding Parameters: Each video feed of the NVR is If you’re using Motion Detection (recommended) and/or comprised of two components, the Main Stream and the Alarm based recording as your primary recording method(s), SubStream. then it’s a really good idea to use Pre-record - sometimes, if an event is fast enough, it might have left view before the NVR Both the Main Stream and the SubStream are always active - can trigger a recording.
  • Page 23: Record: Advanced

    English Record: Advanced Overwrite: When enabled, the NVR will record over the files already stored on the hard drive. The NVR will always record over the oldest files on your hard drive first. Using the overwrite option is advisable, as the NVR will always be able to record events as they happen.
  • Page 24: Record: Holiday

    English Record: Holiday There are times when you won’t want the NVR to record using its normal programming. Perhaps you require it to record more, or less, or just at different times. The Record: Holiday screen allows you to define periods of time where the NVR will employ an alternate recording mode (perhaps at a different quality and on a different schedule as well).
  • Page 25: Camera Management: Ip Camera

    NVR. The cameras included with your NVR will be set the fields on this screen. If you find a value you can’t edit, this is to SWANN. because the NVR automatically detects and sets the appropriate Device Model: Displays the model number of the currently value.
  • Page 26: Camera Management: Osd (On-Screen Display)

    English Camera Management: OSD (On-screen Display) Camera Name: Select a name for the camera you’ve selected. Time Format: Choose between 12-hour and 24-hour time. By default, all channels are named as the Camera No. field, but Display Mode: How you would like the OSD to be displayed. this can be set to anything you’d like up to 32 characters.
  • Page 27: Camera Management: Image

    Mode: If you’re using only the cameras which came with the Remember: Your image settings will affect your recordings! NVR (recommended) or additional Swann cameras of the same You can use the Image Settings to help fine-tune your Motion type, then the only option here will be Customize.
  • Page 28: Camera Management: Motion

    English Camera Management: Motion As Motion Detection is the default recording mode for the How Motion Detection Works NVR, it’s worth taking a moment to ensure it is properly The way that the NVR looks for motion is quite straight forward configured.
  • Page 29 English Camera Management: Motion (ctd) False Triggers Which is the bigger problem - a dozen false triggers per day, or missing one critical event? Setting the motion detection at high sensitivity levels increases the frequency of false alarms. On the other hand, low sensitivity There’s no magic setting which will make motion detection work levels increase the risk that a significant motion event (such as perfectly.
  • Page 30 English Camera Management: Motion (ctd) To set the MOTION DETECTION AREA Sensitivity: The Sensitivity setting is controlled by a slider, allowing you to set a value between L (low) and H (high). The In the MOTION DETECTION menu, select the AREA SETUP closer to H the slider is set, the more sensitive the motion (shown above) for the channel you wish to setup the MOTION detection will be.
  • Page 31: Camera Management: Privacy Mask

    English Camera Management: Privacy Mask A Privacy Mask can be used if you want to obscure part of your image. You can also use this option to minimize false triggers for motion detection. You can define up to four areas per channel to mask.
  • Page 32: Camera Management: Tamper Proof

    English Camera Management: Tamper Proof Tamper Proofing can be used in scenarios where someone may cover up the camera’s field of view or if they are attempting to tamper with the video signal. Camera: Select the channel that you want to enable for tamper proofing.
  • Page 33: Camera Management: Video Loss

    English Camera Management: Video Loss Camera Management: Video Loss Camera Management: Video Loss - Handling Video Loss is regarded as a potential alarm event, and is Full Screen Monitoring: When the video signal has re- considered to occur any time that the NVR doesn’t receive an established connection, the camera will display a full screen active video signal on any of its inputs.
  • Page 34: Configuration: General

    English Configuration: General Language: The language that the NVR’s menus, alerts and which don’t have that many pixels can still display the image, other communications will use. English is the only language just with less detail. Check your television’s documentation available.
  • Page 35: Configuration: General: Dst Settings

    English Configuration: General: DST Settings Enable DST (check-box): Enable this setting if you’d like the NOTE: Some NTP servers are NOT fully compatible with DST NVR to adjust the time when daylight savings time begins. (Daylight Savings Time). This may cause your system to double- count adding one or removing one more hour than they should, From / To: Here you can define when daylight savings applies or cancel each other out.
  • Page 36: Configuration: General: More Settings

    English Configuration: General: More Settings Device Name: The name that the NVR considers to be its own Operation Timeout: Here you can change the time the NVR and what it will use to register an IP address with your DHCP will exit the menu screen and return to the camera viewing host.
  • Page 37: Configuration: Network: General

    English Configuration: Network NIC Type: The NVR has the ability to connect to your LAN IPv4 Default Gateway: This is the address of the “way to the (Local Area Network) at various speeds and can adjust Internet” - to continue the road analogy, this is like your local itself accordingly depending on the network traffic.
  • Page 38: Configuration: Network: Pppoe

    English Configuration: Network: PPPOE PPPOE is an advanced protocol that allows the NVR to be more directly connected via a DSL modem. This is an option for advanced users only. Username: Enter the username for your DSL account provider. Password: Enter the password for your DSL account provider.
  • Page 39: Configuration: Network: Ddns/Ntp

    The password is whatever you selected when you registered. We recommend using SwannDNS as your DNS service. This is a free service for Swann DVR/NVR owners, which we directly support. NTP: Network Time Protocol. If you’ve got the NVR connected NTP Server: The server you’d like to use for NTP.
  • Page 40: Configuration: Network: Email

    English Configuration: Network: Email Username for email account Password for email account smtp.gmail.com Name for sender account outgoing@email address Receiver’s name receiver@email address We suggest using Gmail as your email client - it’s quite easy to Enable SSL: Whether the email server you’re using requires a set up an account and use it solely for the NVR.
  • Page 41: Configuration: Network: Snmp/Upnp

    English Configuration: Network: SNMP/UPnP SNMP (Above) UPnP (Below) SNMP: Simple Network Management Protocol. If your Enable UPnP: UPnP makes configuring your network easier network is setup to use SNMP (if you’re not sure, your network and faster. To use the UPnP setting on the NVR, you’ll need a administrator(s) should be able to tell you if this protocol is in router which supports this feature, with UPnP enabled.
  • Page 42: Configuration: Network: More Settings

    English Configuration: Network: More Settings Alarm Host IP: The location on your network where an IP- • You’ll need to know this port value when logging within your network or remotely - so, if you change it, based alarm system is hosted. remember what it is! Alarm Host Port: The port associated with the IP-based alarm system.
  • Page 43: Configuration: Alarm: Alarm Status

    English Configuration: Alarm: Alarm Status The Configuration: Alarm: Alarm Status menu displays the current status and configuration of the Alarm Input and Alarm Output connections.
  • Page 44: Configuration: Alarm Input

    English Configuration: Alarm Input The Alarm Input menu will allow you to customize and configure Setting: Tick this check-box to enable the Alarm Input. how you’d like the NVR to interpret input from and respond to the Handling: Here you can define what will happen when the sensor input panel on the rear of the NVR.
  • Page 45: Configuration

    English Configuration: RS-232 The Configuration: RS-232 menu will allow you to change settings for the RS-232 port. It is mainly used for low level testing and is not required for day to day use. Configuration: Live View Video Output Interface: The default output is VGA/HDMI. Enable Audio Output: As the cameras supplied with the NVR do not support audio capture, this option is not required.
  • Page 46: Configuration: Live View: View

    English Configuration: Live View: View Stop: Pressing the Stop button will stop the live view of all In Live View, you can change the display order of each camera connected - cameras connected to the NVR. 1. Select an available viewing window on the right-hand side. Please note: Pressing the stop button means that you will not see a real-time view of all the cameras connected to the 2.
  • Page 47: Configuration: Exceptions

    English Configuration: Exceptions An Exception is any deviation from the NVR’s normal Illegal Login: This will occur if the NVR detects a login with an behaviour - phrased another way, it’s like saying the NVR’s incorrect username or password. been working fine except for these events Record/Capture Exception: This will occur if there are Exception Type: What event type you’d like the NVR to react unexpected errors during capture such as a HDD failure, if the...
  • Page 48: Configuration: User

    English Configuration: User The Configuration: User menu is where you can define and User’s MAC Address: To restrict remote user access, you can configure the different levels of access various users have to input the MAC address of the remote computer that will be the NVR.
  • Page 49: System Maintenance: System Info

    Camera: Displays the cameras connected to the NVR. If you’re looking at the System Information screen, you’ve probably been directed to do so by Swann Technical Support. Record: Displays the current recording settings. If we haven’t told you to come here, you might be wondering Alarm: Displays the current alarm status.
  • Page 50: System Maintenance: Log Information

    English System Maintenance: Log Information The System Maintenance: Log Information menu contains 6. If you want to export the log file, click the Export button to enter the Export menu. Click the Search button first otherwise information for operation, alarm, exceptions and information the Export button will not be active.
  • Page 51: System Maintenance: Import/Export

    English System Maintenance: Import/Export The System Maintenance: Import / Export menu allows you To import a previously saved configuration file, select the backup device from the Device Name dropdown list. Select to import or export your current configuration settings. This the configuration file - it will be called devCfg_(serial will come in handy as it will save you time if you have to reset the NVR back to factory default settings.
  • Page 52: System Maintenance: Upgrade

    NVR. You’ll only need to use these FTP server. Make sure that both your computer and NVR are options if instructed to do so by Swann Technical Support. connected to the same Local Area Network (LAN). You will need...
  • Page 53: System Maintenance: Default

    English System Maintenance: Default The System Maintenance: Default menu allows you to reset the NVR and load factory default settings. There are two options available - you can select the first option which will reset all the parameters including network and user settings, or you can select the second option which will do the same but will maintain your network and user settings.
  • Page 54: System Maintenance: Net Detect

    English System Maintenance: Net Detect The System Maintenance: Net Detect menu allows you to check network traffic and to obtain real-time information from the NVR such as network detection, network status and sending and receiving network traffic.
  • Page 55: System Maintenance: Hdd Detect: Bad Sector Detection

    System Maintenance: HDD Detect: Bad Sector Detection The System Maintenance: HDD Detect: Bad Sector Detection menu allows you to do a test on the hard drive(s) for bad sectors. If you’re looking at this screen, you’ve probably been directed to do so by Swann Technical Support.
  • Page 56: Troubleshooting

    Some less obvious things which might cause A: The NVR is guaranteed to work with Swann branded false triggers include: the “flickering” of screens, monitors network cameras only.
  • Page 57: Addendum: Third Party Hardware

    English Addendum: Third Party Hardware Assigning the IP Address information to the NVR. Due to its nature as a networked device, the NVR is often required to operate with third party hardware. We do We recommend doing this locally (on the NVR itself) even if you everything we can to ensure the NVR is compatible with as can access the NVR via the network (using the SwannView Plus many third party devices as possible;...
  • Page 58: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 59: Notes

    English Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...
  • Page 60: Helpdesk/Technical Support Details

    English Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 ©...

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