Swann Pro-series User Manual
Swann Pro-series User Manual

Swann Pro-series User Manual

Pro series 4 / 8 channel d1 realtime h.264 dvr
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English
English
4 / 8 Channel
D1 Realtime H.264 DVR
M_4/8_3000H230412E
1

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Table of Contents
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Summary of Contents for Swann Pro-series

  • Page 1 English English 4 / 8 Channel D1 Realtime H.264 DVR M_4/8_3000H230412E...
  • Page 2: Before You Begin

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 3: Table Of Contents

    English Contents Before You Begin  The Playback Interface  Contents  Network: General  Introduction  Network: Advanced  Basic DVR Operation  Network: Advanced: DDNS  Layout of the DVR  Network: Advanced: NTP  Connection Diagram  Network: Advanced: IP Filter  Connecting Additional Devices  Network: Network Status  Installation Guidelines  Network: Advanced: Email Settings ...
  • Page 4: Introduction

    English Introduction Congratuations on your purchase of this Swann DVR. You’ve Easy Setup using your PC (Recommended) made a fine choice for keeping a watchful eye over your home The remote access and configuration features of the included or business. Let’s take a moment to talk about some of the MyDVR software are so powerful that (technically speaking) features this DVR offers, and how to get the most out of them.
  • Page 5: Layout Of The Dvr

    English Layout of the DVR 1) USB 2.0 Port: For connecting USB external storage to the 5) Select: As the name suggests, it selects an option or item DVR for backup, or for applying new firmware. from a menu. 2) Play/Pause: Opens the playback interface from the live 6) D-pad: For navigating around menus when you’re not using viewing mode.
  • Page 6: Connection Diagram

    English Connection Diagram Connect your cameras to power, using the a power- splitter (if included). Connect the BNC outputs from your cameras into the yellow BNC inputs on the rear of the DVR. Connect the DC12V Output from the Connect the power power supply to supply to a wall the power input.
  • Page 7: Connecting Additional Devices

    - they’re often built into cameras. external sound device. The PTZ port (RS485) can be used to connect compatible PTZ devices, such as this Swann PTZ dome. An external hard drive with an eSATA port can be connected to the eSATA port on the DVR.
  • Page 8: Installation Guidelines

    English Installation Guidelines • Do not expose the DVR to moisture. Water is the arch- • Use only the supplied power adapter. Other adapters enemy of electrical components and also poses a high risk may cause damage to the DVR or cause a fire. of electric shock.
  • Page 9: Installing Mydvr On Pc

    (1280x720 recommended) Supported Operating Systems Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 NOTE: Windows XP, Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation. Got a Mac? Check out www.swann.com/mydvrmac for the latest Mac-based remote access software.
  • Page 10: Mydvr: Logging In

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 11: Mydvr: Interface

    English MyDVR: Interface Preview / Playback / Setup PTZ Controls & Image Controls Channel List Main Viewing Area Playback and Viewing Modes & Backup Links Volume Control Preview: The default splash screen of MyDVR. Playback / Backup Links: Quick access to playback and backup.
  • Page 12: Mydvr: Local Configuration

    English MyDVR: Local Configuration About transcoding to AVI: The local configuration screen is where you can customise how MyDVR will store and process footage on the local PC Don’t be put off by the complex word - transcoding is just a when you download it from the DVR.
  • Page 13: Mydvr: Configuration Overview

    English MyDVR: Configuration Overview Display: Camera (see page 20) Channel Name (Check Box): Whether the channel’s name will be displayed on screen or not. Channel Name: The title you’d like to give that camera. Record Data: Whether the overlays (Channel Name, Date and so on) will be recorded onto the video with your images.
  • Page 14 “position” of your DVR over the Internet. Check out page 31 for more information on DDNS servers. We recommend using SWANNDVR as your DNS service. This is a free service for Swann DVR owners, which we directly support. To create an account with SWANNDVR, go to: http://mydvr.swanndvr.com/...
  • Page 15 English Alarm: Motion Detection (see page 34) Channel: The channel you’re configuring the motion detection settings for. Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale between 1 and 50. The number refers to the number of pixels (as a percentage) that have to “change”...
  • Page 16 English Device: PTZ (see page 40) Channel: The channel you’d like to configure a PTZ camera for. Settings: See page 40 for more information about the PTZ settings you’ll find here. You’ll probably need the documentation that came with your PTZ camera to figure out how to fill out this configuration page.
  • Page 17: Remote Access From A Mobile Device

    You’ll need a compatible mobile device. At the time of writing, there are apps for iOS (iPhone / iPad) and Android-based devices. We’re working on apps for other mobile platforms. To download the latest mobile viewing apps, operating guides and to check the compatibility of your device, log onto: www.swann.com/swannview Above: A screen-capture of SwannView, running on an iPhone 4.
  • Page 18: Operating The Dvr Locally

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 19: Menu Layout

    English Menu Layout Camera Display Output Encode Recording Option Schedule Playback Search Backup Event / Log DDNS General Network Email Settings Advanced Status IP Filter Menu Bar Motion Alarm Video Loss Exceptions Device S.M.A.R.T General System User Information Maintenance Lock Shut Down Shutdown Reboot...
  • Page 20: Camera: Display

    English Camera: Display The Display: Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras. You can adjust aspects of each channel/ camera, such as: • the camera’s name, • which information will be displayed on-screen, where this...
  • Page 21: Camera: Output

    English Camera: Output The Camera: Output menu is where you can control how the DVR is going to deliver an image to your television, screen or monitor. You’ll be able to adjust such items as: • screen resolution and position on your monitor •...
  • Page 22: Recording: Encode

    English Recording: Encode The Recording: Encode menu allows to alter and customize how the DVR records footage and “encodes” the files. “Encoding” is a term which refers to the compression algorithm (a fancy, computer term for “make the file smaller while retaining visual quality”) used by the DVR.
  • Page 23: Recording: Option

    English Recording: Option The Recording: Option menu lets you change some aspects of how the DVR will record footage, such as: • whether the DVR will record a short video before events take place, • how long after events take place the DVR will continue to record for, •...
  • Page 24: Recording: Schedule

    English Recording: Schedule Recording Modes: Important Guidelines There are two types of recording to choose from. The schedule presented on-screen applies to one channel on Normal: The DVR will constantly record for any period where one specific day of the week only. Normal is selected.
  • Page 25: Search: Playback

    English Search: Playback To initiate playback: • Select the channels you’d like to playback. Note that the DVR can only playback a limited number of channels simultaneously: the DVR cam playback 2 channels at realtime, and up to four channels at near- realtime.
  • Page 26: Search: Backup

    English Search: Backup To backup footage: • Connect a USB flash drive or a USB HDD to the USB port on the front of the DVR - OR - • Connect an eSATA HDD to the eSATA port on the rear of the DVR.
  • Page 27: Search: Event

    English Search: Event The Event Search menu will show you recordings that were triggered by the DVR detecting motion. Typically, the majority of recordings based upon “Events” are likely to be recordings triggered by the DVR’s motion detection feature. The search function operates in the same way as the main playback search: the only difference is you’ll select an Event Type rather than a Video Type.
  • Page 28: The Playback Interface

    English The Playback Interface Hide Console: Maximizes the area onscreen for playing back The Playback interface is quite similar to a computer’s media player, or to the on-screen display of a DVD/Blu-Ray player. your footage by hiding the on-screen controls. Exit Playback: Leaves the playback interface and returns to Most of the controls are quite straight forward, and operate in the same way as a standard media player’s.
  • Page 29: Network: General

    English Network: General Network Access: Here you can choose between the three address of the DVR. To continue the above examples, it might different types of networks that the DVR can be connected to. be something such as: “192.168.1.254”. The three types of networks are: Auto DNS / Static DNS: Choose how you’d like to define your DHCP: DHCP (Dynamic Host Configuration Protocol) is a DNS servers.
  • Page 30: Network: Advanced

    English Network: Advanced DDNS: The place to configure the DVR to automatically HTTP Port: This is the port through which you will be able to update a dynamic DNS service. If you want to remotely access log in to the DVR. the DVR via the Internet, you’ll probably need to configure a •...
  • Page 31: Network: Advanced: Ddns

    We recommend using SWANNDVR as your DNS service. have to match your username/password combination in This is a free service for Swann DVR owners, which we either your DVR or router (for the sake of security, we suggest directly support.
  • Page 32: Network: Advanced: Ip Filter

    English Network: Advanced: IP Filter The IP Filter can be used to modify which IP addresses have permission to talk to the DVR and which do not. This is an advanced feature, and is recommended for advanced users only. Tinkering with things here - if you’re not sure what you’re doing - is more likely to break things than making anything better.
  • Page 33: Network: Advanced: Email Settings

    - it won’t do anything, yet. In a future firmware release, you’ll have the option of using any (i.e. “other”) email providers with the DVR. If you require use of this feature, contact Swann and we’ll fix you up with an update - though we still recommend...
  • Page 34: Alarm: Motion

    English Alarm: Motion If you’re planning to use Motion Detection as the primary (or sole) recording mode for the DVR, you must ensure it’s properly configured. If the motion detection sensitivity is too sensitive, then the DVR will record too frequently or continually - any benefit of motion detection will be lost.
  • Page 35: Alarm: Motion Detection Configuration

    English Alarm: Motion Detection Configuration • Limit the motion sensitive area to only the areas in view that a target could be. In particular, large featureless areas in the camera’s view are the ones most likely to give false triggers - turning off the motion sensitivity to any area a target cannot move infront of will help reduce false triggers.
  • Page 36: Alarm: Motion Detection - Action

    English Alarm: Motion Detection - Action Audio Warning: The DVR will use its internal buzzer to emit an Some tips to customizing your motion detection actions: alarm tone. It sounds like an old computer indicating an error, • Consider how important it is to be notified of motion or a large truck backing up.
  • Page 37: Alarm: Video Loss

    English Alarm: Video Loss Alarm: Video Loss Video Loss is regarded as a potential alarm event, and is considered to occur any time that the DVR doesn’t receive an active video signal on any of its inputs. The default behaviour of the DVR, when a channel has no incoming video signal, is simply to display “Video Loss”...
  • Page 38: Alarm: Exception

    English Alarm: Exception An Exception is any deviation from the DVR’s normal Audio Warning: The DVR will use its internal buzzer to emit an behaviour - phrased another way, it’s like saying the DVR’s alarm tone. It sounds like an old computer indicating an error, been working fine except for these events or a large truck backing up.
  • Page 39: Device: Hdd

    English Device: HDD Here you’ll find a comprehensive list of hard drives connected to the DVR. Typically, there will be one entry here, and it will probably be the hard drive that came with the DVR. This is not a problem, and you’ll probably get years of usage out of the included hard drive.
  • Page 40: Device: Ptz

    The DVR is compatible with many - but not all - PTZ devices an adjustable iris. Also called an “aperture”. Not all cameras available. For the best results, we suggest using a Swann PTZ support this function. camera, as we know what they’re compatible with and we’ll...
  • Page 41: System: General

    Don’t change this setting the DVR will automatically time-out, whereafter it will ask for unless advised to do so by Swann Technical Support. You a password before returning to normal functioning. The Auto may not be able to see the DVR’s output on your screen...
  • Page 42: System: User

    English System: User The System: User menu is where you can define and configure the different levels of access various users have to the DVR. We suggest that at minimum the admin account be password protected, as it has access to all aspects of the DVR’s operation.
  • Page 43: System: System Information

    English System: System Information If you’re looking at the System Information screen, you’ve probably been directed to do so by Swann Technical Support. If we haven’t told you to come here, you might be wondering what all the information means. On a day-to-day level, the answer is “very little”.
  • Page 44: System: Maintenance

    Firmware Upgrade (Upgrade): Instructs the DVR to update its firmware. You’ll only need to use this option if instructed to do so by Swann Technical Support. Default Settings (Restore): Loads the factory default settings. This must be done after a firmware upgrade to ensure proper operation of the DVR. You can retain your settings, recording schedule and so on by using the Import/Export Configuration function.
  • Page 45: Troubleshooting

    By something strange has happened - contact Swann technical reducing the amount of video noise in your image, you can support (contact details are on the rear cover).
  • Page 46: Technical Specifications

    4.4lbs / 2kg Get up to Date Information We’re constantly making improvements to our products, firmware, software, user manuals, video tutorials and more. To ensure you’re up to date with the latest documentation for your DVR, check out our website: www.swann.com...
  • Page 47: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 48: Helpdesk / Technical Support Details

    (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET) (F 6am-2pm US PT) (Sa 1am-9am AUS ET) USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 © Swann Communications 2012...

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