Swann H.264 User Manual

Swann H.264 User Manual

4 or 8 channel dvr
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English
English
4 or 8 Channel
H.264 DVR
M41250_1260_1450H050213E
1

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Summary of Contents for Swann H.264

  • Page 1 English English 4 or 8 Channel H.264 DVR M41250_1260_1450H050213E...
  • Page 2: Before You Begin

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 3: Table Of Contents

    English Contents Introduction Search: Backup  Before You Begin  Search: Event  Contents  Search: Log Search  Introduction  The Playback Interface  Connecting the DVR Network: General  Installation Guidelines  Network: Advanced  Front Panel of the DVR  Network: Advanced: DDNS  The Rear Panel of the DVR  Network: Advanced: NTP ...
  • Page 4: Introduction

    This DVR comes with all the professional-grade capabilities DVR to record only when it detects motion - that way, you you’d expect from a quality Swann product, but many advanced won’t fill the hard drive with video of nothing happening.
  • Page 5: Installation Guidelines

    English Installation Guidelines • Do not expose the DVR to moisture. Water is the arch-enemy of electrical components and also poses a high risk of electric shock. • Avoid dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even fire.
  • Page 6: Front Panel Of The Dvr

    English Front Panel of the DVR 1) Infrared Sensor: Monitors signals coming from the infra- 3) Power Indicator: This LED is illuminated when the DVR is red remote control. If this sensor is blocked or obstructed, connected to power and switched on. then the functionality of the remote will be impaired.
  • Page 7: The Rear Panel Of The Dvr

    English The Rear Panel of the DVR 4-CH DVR 1) DC 12V Power Input: Where you connect the included 6) VGA Output: For connecting a television or PC monitor DC 12V power adapter. Use only the supplied power adapter with a VGA input. with the DVR, and use the power adapter only with the DVR.
  • Page 8: Connection Diagram

    English Connection Diagram Connect your cameras to power, using the power- splitter (if included). Connect the BNC outputs from your cameras into the BNC inputs Connect the power on the rear of the DVR. supply to a wall outlet. Connect the DC12V Output from the power supply to the power input.
  • Page 9: Connecting Additional Devices

    USB port of the DVR. The USB port also supports USB solid-state storage, The PTZ port (RS485) such as flash drives. can be used to connect compatible PTZ devices, such as this Swann PTZ dome.
  • Page 10: Basic Dvr Operation

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 11: Basic Setup: General

    English Basic Setup: General The Setup Wizard will run automatically the first time you start the DVR. The wizard will guide you through all the settings you need to get your DVR up and working, specifically: • Choosing your Language •...
  • Page 12: Basic Setup: Hdd & Networking

    English Basic Setup: HDD & Networking Init.: Initializes the hard drive. You’ll only need to do this for drives once, assuming that it’s not already initialized. If the Mount column reads “No” then choose Init. to initialize the drive. Label: A quick way of differentiating between hard drives.
  • Page 13: Basic Setup: Ddns & Email

    English Basic Setup: DDNS & Email DDNS A Dynamic DNS is a service which will let you assign an address to your DVR so you can access it via the Internet. There’s more information about DDNS, how to configure it and what it means for you when remotely accessing the DVR later in this manual.
  • Page 14: Basic Setup: Ntp & Dst

    English Basic Setup: NTP & DST NTP stands for “Network Time Protocol”. It’s a way for the DVR to automatically update its internal clock and ensure it’s always in sync. There’s no requirement to use NTP, but it’s easy to setup and free to use, so there’s really no reason not to.
  • Page 15: Basic Setup: Account Configuration & Completion

    English Basic Setup: Account Configuration & Completion Account Configuration User Name: The name you’d like to use for the account. An account can be called anything you like (up to 16 characters in length) except the default Admin account, which is always called “Admin”.
  • Page 16: Basic Setup: Installing Mydvr On Pc

    Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 and Microsoft Windows 8 NOTE: Windows XP, Windows Vista, Windows 7 and Windows 8 are registered trademarks of Microsoft Corporation. Got a Mac? Check out www.swann.com/mydvrmac for the latest Mac-based remote access software.
  • Page 17: Mydvr: Logging In

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 18: Mydvr: Interface

    English MyDVR: Interface Preview: The default splash live-view screen of MyDVR. Image Controls: You can alter the brightness, contrast, saturation and hue of your images here. They operate in the The screen layout emulates the multi-channel live view same way as those in the DVR’s menu (see “Display: Camera” screen of the DVR, showing you images coming directly from on page 28 for more information).
  • Page 19: Mydvr: Local Configuration

    You can get it for free from www.videolan.org/vlc. Note: Very few (if any) media players will be able to play the un-modified H.264 video streams that are the DVR’s native format. The H.264 streams are raw video data with no “container” (AVI is a “container”). It’s a little like trying to read a book with no punctuation or capital letters or spaces - the “transcoding”...
  • Page 20: Mydvr: Configuration Overview

    English MyDVR: Configuration Overview Display: Channel Settings (see page 28) Channel Name (Check Box): Whether the channel’s name will be displayed on screen or not. Channel Name: The title you’d like to give that camera. Record Data: Whether the overlays (Channel Name, Date and so on) will be recorded onto the video with your images.
  • Page 21: Remote Access From A Mobile Device

    “position” of your DVR over the Internet. Check out page 39 for more information on DDNS servers. We recommend using SWANNDVR as your DNS service. This is a free service for Swann DVR owners, which we directly support. To create an account with SWANNDVR, go to: http://www.swanndvr.com/...
  • Page 22 English Alarm: Motion Detection (see page 42) Channel: The channel you’re configuring the motion detection settings for. Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale between 1 and 50. The number refers to the number of pixels (as a percentage) that have to “change”...
  • Page 23 English Device: PTZ (see page 48) Channel: The channel you’d like to configure a PTZ camera for. Settings: See page 48 for more information about the PTZ settings you’ll find here. You’ll probably need the documentation that came with your PTZ camera to figure out how to fill out this configuration page.
  • Page 24: Remote Access From A Mobile Device

    The apps for both iOS and Android are free to download and use. To download the latest mobile viewing apps, operating guides and to check the compatibility of your device, log onto: www.swann.com/swannview Above: A screen-capture of SwannView running on an Android-based tablet.
  • Page 25: Operating The Dvr Locally

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 26: Menu Layout

    English Menu Layout Camera Display Output Encode Recording Option Schedule Playback Search Backup Event / Log DDNS General Network Email Settings Advanced Status IP Filter Menu Bar Motion Alarm Video Loss Exceptions Device S.M.A.R.T General System User Information Maintenance Lock Shut Down Shutdown Reboot...
  • Page 27: Advanced Configuration

    DVR’s built-in interface. there shouldn’t be much configuration required. Follow the instructions in your Swann PTZ Camera manual. If the camera did not come with the DVR, then you’ll probably need to change the PTZ Configuration page. See: •...
  • Page 28: Display: Camera

    English Display: Camera The Display: Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras. You can adjust aspects of each channel/ camera, such as: • the camera’s name • what information will be displayed on-screen, where this...
  • Page 29: Display: Output

    English Display: Output The Camera: Output menu is where you can control how the DVR is going to deliver an image to your television, screen or monitor. You’ll be able to adjust items such as: • screen resolution and position on your monitor •...
  • Page 30: Recording: Encode

    English Recording: Encode The Recording: Encode menu allows you to alter and customize how the DVR records footage and “encodes” the files. “Encoding” is a term which refers to the compression algorithm (a fancy computer term for “make the file smaller while retaining visual quality”) used by the DVR.
  • Page 31: Recording: Option

    English Recording: Option The Recording: Option menu lets you change some aspects of how the DVR will record footage, such as: • whether the DVR will record a short video before events take place, • how long after events take place the DVR will continue to record for, •...
  • Page 32: Recording: Schedule

    English Recording: Schedule Recording Modes: Important Guidelines There are two types of recording to choose from. The schedule presented on-screen applies to one channel on Normal: The DVR will constantly record for any period where one specific day of the week only. Normal is selected.
  • Page 33: Search: Playback

    English Search: Playback To initiate playback: • Select the channels you’d like to playback. The DVR can playback up to 8 channels simultaneously, however displaying so many video feeds simultaneously may cause a reduction in playback frame rate from real-time to near-real-time. •...
  • Page 34: Search: Backup

    English Search: Backup To backup footage: • Connect a USB flash drive or a USB hard drive (HDD) to the USB Port on front of the DVR. • Choose the camera(s) you want to backup footage from. From the Video Type menu, select the type(s) of •...
  • Page 35: Search: Event

    English Search: Event The Event Search menu will show you recordings that were triggered by the DVR detecting motion. Typically, the majority of recordings based upon “Events” are likely to be recordings triggered by the DVR’s motion detection feature. The search function operates in the same way as the main playback search: the only difference is you’ll select an Event Type rather than a Video Type.
  • Page 36: The Playback Interface

    English The Playback Interface Hide Console: Maximizes the area on-screen for playing back The Playback interface is quite similar to a computer’s media player, or to the on-screen display of a DVD/Blu-ray player. your footage by hiding the on-screen controls. Exit Playback: Leaves the playback interface and returns to Most of the controls are quite straight forward, and operate in the same way as a standard media player.
  • Page 37: Network: General

    English Network: General Network Access: Here you can choose between the three address of the DVR. To continue the above examples, it might different types of networks that the DVR can be connected to. be something such as: “192.168.1.254”. The three types of networks are: Auto DNS / Static DNS: Choose how you’d like to define your DHCP: DHCP (Dynamic Host Configuration Protocol) is a DNS servers.
  • Page 38: Network: Advanced

    English Network: Advanced DDNS: The place to configure the DVR to automatically HTTP Port: This is the port through which you will be able to update a dynamic DNS service. If you want to remotely access log in to the DVR. the DVR via the Internet, you’ll probably need to configure a Like the server port, it will need to be forwarded properly •...
  • Page 39: Network: Advanced: Ddns

    DDNS server. These do not have to match We recommend using SWANNDVR as your DNS service. your username/password combination in either your DVR This is a free service for Swann DVR owners, which we or router (for the sake of security, we suggest making them directly support.
  • Page 40: Network: Advanced: Ip Filter

    English Network: Advanced: IP Filter The IP Filter can be used to modify which IP addresses have permission to talk to the DVR and which do not. This is an advanced feature, and is recommended for advanced users only. Tinkering with things here - if you’re not sure what you’re doing - is more likely to break things than make anything better.
  • Page 41: Network: Advanced: Email Settings

    English Network: Advanced: Email Settings If you want the DVR to occasionally drop you a line, share news, tell you about its day and - more importantly - tell you what’s going on around your home or business as it happens, then you can configure it to automatically send email alerts as events happen.
  • Page 42: Alarm: Motion

    English Alarm: Motion If you’re planning to use Motion Detection as the primary (or sole) recording mode for the DVR, it’s worth taking a moment to ensure it’s properly configured. If the motion detection sensitivity is too sensitive, then the DVR will record too frequently or continually - any benefit of motion detection will be lost.
  • Page 43: Alarm: Motion Detection Configuration

    English Alarm: Motion Detection Configuration To set the MOTION DETECTION AREA Sensitivity: To access the Sensitivity setting, press the right mouse button. The Sensitivity setting is controlled by a slider, allowing you to set a value between 0 and 50. The lower the number, the more sensitive the motion detection will be.
  • Page 44: Alarm: Motion Detection Notes

    English Alarm: Motion Detection Notes Motion Detection Compatibility Note: The motion detection feature will seem more sensitive at night, particularly when using low-light or active infrared You’ll be able to use the DVR’s motion detection with almost all cameras. We recommend that you test your motion detection static, wired cameras.
  • Page 45: Alarm: Motion Detection - Action

    English Alarm: Motion Detection - Action Audio Warning: The DVR will use its internal buzzer to emit an alarm tone. It sounds like an old computer indicating an error, or a large truck backing up. Send Email: The DVR will send an auto-email alert when the event type you’ve selected occurs.
  • Page 46: Alarm: Exception

    English Alarm: Exception An Exception is any deviation from the DVR’s normal Audio Warning: The DVR will use its internal buzzer to emit an behaviour - phrased another way, it’s like saying the DVR’s alarm tone. It sounds like an old computer indicating an error, been working fine except for these events or a large truck backing up.
  • Page 47: Device: Hdd

    English Device: HDD Typically, there will be one entry here, and it will be the hard drive that came with the DVR (if one was included) - you’ll get many years of usage out of the included hard drive. The drive connected to the internal SATA port will be listed here.
  • Page 48: Device: Ptz

    PTZ icon on the menu bar. The DVR is compatible with many - but not all - PTZ devices available. For the best results, we suggest using a Swann PTZ camera, as we know what they’re compatible with and we’ll be able to offer support for both devices at once (should you need it).
  • Page 49 English PTZ Controls PTZ Context Menu Arrows: Moves the camera in the direction selected. Camera No: Switch quickly between cameras. Speed: How fast the camera will move. The higher the Call Preset: Returns the camera to a Preset point. number, the faster the movement. Note that the actual speed Call Patrol: Initiates a patrol of your choice.
  • Page 50: System: General

    Don’t change this setting Auto Lock Time: When the password protection is enabled, unless advised to do so by Swann Technical Support. You the DVR will automatically time-out, where after it will ask for may not be able to see the DVR’s output on your screen a password before returning to normal functioning.
  • Page 51: System: User

    English System: User The System: User menu is where you can define and configure the different levels of access various users have to the DVR. We suggest that at minimum the admin account be password protected, as it has access to all aspects of the DVR’s operation.
  • Page 52: System: System Information

    IP address with your DHCP host. The remaining information is for use by Swann’s Technical Support, in the event that you require assistance. The various model and build numbers help us track down any known issues, or catalogue new issues as they come to light.
  • Page 53: System: Maintenance

    Firmware Upgrade (Upgrade): Instructs the DVR to update its firmware. You’ll only need to use this option if instructed to do so by Swann Technical Support. (Remember to Export your configuration first so you don’t have to re-set everything!) Default Settings (Restore): Loads the factory default settings.
  • Page 54: Troubleshooting

    A: There are a few things that might help, depending what’s something strange has happened - contact Swann technical generating the email alerts. Here are a few possibilities: support (contact details are on the rear cover).
  • Page 55: Addendum: Third Party Hardware

    English Addendum: Third Party Hardware Assigning the IP Address information to the DVR. Due to its nature as a networked device, the DVR is often required to operate with third party hardware. We do We recommend doing this locally (on the DVR itself) even if you everything we can to ensure the DVR is compatible with as can access the DVR via the network (using the MyDVR software) many third party devices as possible;...
  • Page 56: Technical Specifications

    English Technical Specifications Video Compression H.264 Video System NTSC / PAL Operating System Linux Video BNC: 4-ch x 4 inputs / 8-ch x 8 inputs / VGA: 1 output / HDMI: 1 output Input/Output Audio RCA: 4-ch inputs / RCA: 1-ch output / HDMI with integrated audio...
  • Page 57: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 58: Notes

    English Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...
  • Page 59: Notes

    English Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...
  • Page 60: Helpdesk / Technical Support Details

    English Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 (Su, 2pm-10pm US PT) (M 9am-5pm AUS ET) (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET)

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