Swann PRO-series User Manual
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Swann PRO-series User Manual

Swann PRO-series User Manual

4, 8 or 9 channel 960h h.264 dvr
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English
English
4, 8 or 9 Channel
960H H.264 DVR
M4200_3200H160413E
1

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Summary of Contents for Swann PRO-series

  • Page 1 English English 4, 8 or 9 Channel 960H H.264 DVR M4200_3200H160413E...

  • Page 2: Before You Begin

    English Before You Begin FCC Verification NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...

  • Page 3: Table Of Contents

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.

  • Page 4: Introduction

    This DVR comes with all the professional-grade capabilities DVR to record only when it detects motion - that way, you you’d expect from a quality Swann product, but many advanced won’t fill the hard drive with video of nothing happening.

  • Page 5: Installation Guidelines

    English Installation Guidelines • Do not expose the DVR to moisture. Water is the arch-enemy of electrical components and also poses a high risk of electric shock. • Avoid dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even fire. •...

  • Page 6: Front Panel Of The Dvr

    English Front Panel of the DVR 1) USB 2.0 Port: For connecting USB external storage to the 6) D-pad: For navigating around menus when you’re not using DVR for backup, or for applying new firmware. the mouse. (Why aren’t you using the mouse? It’s awesome.) 2) Play/Pause: Opens the playback interface from the live 7) IR Receiver: Where the DVR will pick up signals from the IR viewing mode.

  • Page 7: The Rear Panel Of The Dvr

    English The Rear Panel of the DVR 1) Video Inputs 1 - 4: These are your primary video inputs. 5) VGA Output: For connecting a television or PC monitor Each accepts a standard composite video signal and connects with a VGA input. via a BNC connector.

  • Page 8: Connection Diagram

    English Connection Diagram Connect your cameras to power, using the power- splitter (if included). Connect the BNC outputs from your cameras into the BNC inputs Connect the power on the rear of the DVR. supply to a wall outlet. Connect the DC12V Output from the power supply to the power input.

  • Page 9: Connecting Additional Devices

    - they’re often built into cameras. The PTZ port (RS485) can be used to connect compatible PTZ devices, such as this Swann PTZ dome. An external hard drive with a USB- compatible interface (USB 2.0 recommended) can be connected to the front USB port of the DVR.

  • Page 10: Basic Dvr Operation

    English Basic DVR Operation The USB Mouse (Recommended) The Front Panel The easiest way to operate the DVR is to use the included USB The buttons on the front panel are adequate for operating the optical mouse - we put together the look and feel of the menu DVR, but they’re hardly ideal for ongoing use.

  • Page 11: Basic Setup: General

    English Basic Setup: General The Setup Wizard will run automatically the first time you start the DVR. The wizard will guide you through all the settings you need to get your DVR up and working, specifically: • Choosing your Language •...

  • Page 12: Basic Setup: Hdd & Networking

    English Basic Setup: HDD & Networking Init.: Initializes the hard drive. You’ll only need to do this for drives once, assuming that it’s not already initialized. If the Mount column reads “No” then choose Init. to initialize the drive. Label: A quick way of differentiating between hard drives.

  • Page 13: Basic Setup: Ddns & Email

    English Basic Setup: DDNS & Email DDNS A Dynamic DNS is a service which will let you assign an address to your DVR so you can access it via the Internet. There’s more information about DDNS, how to configure it and what it means for you when remotely accessing the DVR later in this manual.

  • Page 14: Basic Setup: Ntp & Dst

    English Basic Setup: NTP & DST NTP stands for “Network Time Protocol”. It’s a way for the DVR to automatically update its internal clock and ensure it’s always in sync. There’s no requirement to use NTP, but it’s easy to setup and free to use, so there’s really no reason not to.

  • Page 15: Basic Setup: Account Configuration & Completion

    English Basic Setup: Account Configuration & Completion Account Configuration User Name: The name you’d like to use for the account. An account can be called anything you like (up to 16 characters in length) except the default Admin account, which is always called “Admin”.

  • Page 16: Basic Setup: Installing Mydvr On Pc

    Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 NOTE: Windows XP, Windows Vista, Windows 7 and Windows 8 are registered trademarks of Microsoft Corporation. Got a Mac? Check out www.swann.com/mydvrmac for the latest Mac-based remote access software.

  • Page 17: Mydvr: Logging In

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.

  • Page 18: Mydvr: Interface

    English MyDVR: Interface Preview / Playback / Setup PTZ Controls & Image Controls Channel List The default live Main Viewing view interface Area of the 8 channel version. channel version functionally identical, opens Quad view Playback and Viewing Modes & (2 x 2) rather than Backup Links Volume Control...

  • Page 19: Mydvr: Local Configuration

    English MyDVR: Local Configuration About transcoding to AVI: The local configuration screen is where you can customise how MyDVR will store and process footage on the local PC Don’t be put off by the complex word - transcoding is just a when you download it from the DVR.

  • Page 20: Mydvr: Configuration Overview

    English MyDVR: Configuration Overview Display: Channel Settings (see page 28) Channel Name (Check Box): Whether the channel’s name will be displayed on screen or not. Channel Name: The title you’d like to give that camera. Record Data: Whether the overlays (Channel Name, Date and so on) will be recorded onto the video with your images.
  • Page 21 “position” of your DVR over the Internet. Check out page 39 for more information on DDNS servers. We recommend using SWANNDVR as your DNS service. This is a free service for Swann DVR owners, which we directly support. To create an account with SWANNDVR, go to: http://www.swanndvr.com/...
  • Page 22 English Alarm: Motion Detection (see page 42) Channel: The channel you’re configuring the motion detection settings for. Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale between 1 and 50. The number refers to the number of pixels (as a percentage) that have to “change”...
  • Page 23 English Device: PTZ (see page 48) Channel: The channel you’d like to configure a PTZ camera for. Settings: See page 48 for more information about the PTZ settings you’ll find here. You’ll probably need the documentation that came with your PTZ camera to figure out how to fill out this configuration page.

  • Page 24: Remote Access From A Mobile Device

    The apps for both iOS and Android are free to download and use. To download the latest mobile viewing apps, operating guides and to check the compatibility of your device, log onto: www.swann.com/swannview Above: A screen-capture of SwannView running on an Android-based tablet.

  • Page 25: Operating The Dvr Locally

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.

  • Page 26: Menu Layout

    English Menu Layout Camera Display Output Encode Recording Option Schedule Playback Search Backup Event / Log DDNS General Network Email Settings Advanced Status IP Filter Menu Bar Motion Alarm Video Loss Exceptions Device S.M.A.R.T General System User Information Maintenance Lock Shut Down Shutdown Reboot...

  • Page 27: Advanced Configuration

    If you got your camera as part of a kit with the DVR, then there shouldn’t be much configuration required. Follow the instructions in your Swann PTZ Camera manual. If the camera did not come with the DVR, then you’ll probably need to change the PTZ Configuration page.

  • Page 28: Display: Camera

    English Display: Camera The Display: Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras. You can adjust aspects of each channel/ camera, such as: • the camera’s name, • what information will be displayed on-screen, where this...

  • Page 29: Display: Output

    English Display: Output The Camera: Output menu is where you can control how the DVR is going to deliver an image to your television, screen or monitor. You’ll be able to adjust items such as: • screen resolution and position on your monitor •...

  • Page 30: Recording: Encode

    English Recording: Encode The Recording: Encode menu allows to alter and customize how the DVR records footage and “encodes” the files. “Encoding” is a term which refers to the compression algorithm (a fancy computer term for “make the file smaller while retaining visual quality”) used by the DVR.

  • Page 31: Recording: Option

    English Recording: Option The Recording: Option menu lets you change some aspects of how the DVR will record footage, such as: • whether the DVR will record a short video before events take place, • how long after events take place the DVR will continue to record for, •...

  • Page 32: Recording: Schedule

    English Recording: Schedule Recording Modes: Important Guidelines There are two types of recording to choose from. The schedule presented on-screen applies to one channel on Normal: The DVR will constantly record for any period where one specific day of the week only. Normal is selected.

  • Page 33: Search: Playback

    English Search: Playback To initiate playback: • Select the channels you’d like to playback. The DVR can playback up to 4 channels simultaneously, however displaying so many video feeds simultaneously may cause a reduction in playback framerate from realtime to near-realtime. •...

  • Page 34: Search: Backup

    English Search: Backup To backup footage: • Connect a USB flash drive or a USB hard drive (HDD) to the USB Port on front of the DVR. • Choose the camera(s) you want to backup footage from. From the Video Type menu, select the type(s) of •...

  • Page 35: Search: Event / Log Search

    English Search: Event / Log Search The Event Search menu will show you recordings that were triggered by the DVR detecting motion. Typically, the majority of recordings based upon “Events” are likely to be recordings triggered by the DVR’s motion detection feature. The search function operates in the same way as the main playback search: the only difference is you’ll select an Event...

  • Page 36: The Playback Interface

    English The Playback Interface Recording Type: Whether the video being played back was The Playback interface is quite similar to a computer’s media player, or to the on-screen display of a DVD/Blu-ray player. recorded under normal recording (blue) or based on motion or an alarm event (red).

  • Page 37: Network: General

    English Network: General Network Access: Here you can choose between the three address of the DVR. To continue the above examples, it might different types of networks that the DVR can be connected to. be something such as: “192.168.1.254”. The three types of networks are: Auto DNS / Static DNS: Choose how you’d like to define your DHCP: DHCP (Dynamic Host Configuration Protocol) is a DNS servers.

  • Page 38: Network: Advanced

    English Network: Advanced DDNS: The place to configure the DVR to automatically HTTP Port: This is the port through which you will be able to update a dynamic DNS service. If you want to remotely access log in to the DVR. the DVR via the Internet, you’ll probably need to configure a Like the server port, it will need to be forwarded properly •...

  • Page 39: Network: Advanced: Ddns

    DDNS server. These do not have to match We recommend using SWANNDVR as your DNS service. your username/password combination in either your DVR This is a free service for Swann DVR owners, which we or router (for the sake of security, we suggest making them directly support.

  • Page 40: Network: Advanced: Ip Filter

    English Network: Advanced: IP Filter The IP Filter can be used to modify which IP addresses have permission to talk to the DVR and which do not. This is an advanced feature, and is recommended for advanced users only. Tinkering with things here - if you’re not sure what you’re doing - is more likely to break things than make anything better.

  • Page 41: Network: Advanced: Email Settings

    English Network: Advanced: Email Settings If you want the DVR to occasionally drop you a line, share news, tell you about its day and - more importantly - tell you what’s going on around your home or business as it happens, then you can configure it to automatically send email alerts as events happen.

  • Page 42: Alarm: Motion

    English Alarm: Motion If you’re planning to use Motion Detection as the primary (or sole) recording mode for the DVR, it’s worth taking a moment to ensure it’s properly configured. If the motion detection sensitivity is too sensitive, then the DVR will record too frequently or continually - any benefit of motion detection will be lost.

  • Page 43: Alarm: Motion Detection Configuration

    English Alarm: Motion Detection Configuration To set the MOTION DETECTION AREA Sensitivity: The Sensitivity setting is controlled by a slider, allowing you to set a value between 0 and 50. The lower the number, the more sensitive the motion detection will be. There are four time periods which you can define different motion sensitivity values for.

  • Page 44: Alarm: Motion Detection Notes

    English Alarm: Motion Detection Notes Motion Detection Compatibility triggers. You’ll be able to use the DVR’s motion detection with almost all Note: The motion detection feature will seem more sensitive static, wired cameras. at night, particularly when using low-light or active infrared cameras.

  • Page 45: Alarm: Motion Detection - Action

    English Alarm: Motion Detection - Action Audio Warning: The DVR will use its internal buzzer to emit an alarm tone. It sounds like an old computer indicating an error, or a large truck backing up. Send Email: The DVR will send an auto-email alert when the event type you’ve selected occurs.

  • Page 46: Alarm: Exception

    English Alarm: Exception An Exception is any deviation from the DVR’s normal Audio Warning: The DVR will use its internal buzzer to emit an behaviour - phrased another way, it’s like saying the DVR’s alarm tone. It sounds like an old computer indicating an error, been working fine except for these events.

  • Page 47: Device: Hdd

    English Device: HDD Here you’ll find a comprehensive list of hard drives connected to the DVR. Typically, there will be one entry here, and it will be the hard drive that came with the DVR (if one was included) - you’ll get many years of usage out of the included hard drive.

  • Page 48: Device: Ptz

    PTZ icon on the menu bar. The DVR is compatible with many - but not all - PTZ devices available. For the best results, we suggest using a Swann PTZ Note for Remote Access and Mobile Device users: camera, as we know what they’re compatible with and we’ll...
  • Page 49 OSD Controls for Swann 700-series Cameras support this function. If you’re using one of Swann’s PRO-700 series cameras (such Preset: A Preset is a position that the camera is in which is as the 760, 770 and so on) then you can use the DVR’s PTZ saved to memory to be retrieved later.

  • Page 50: System: General

    Don’t change this setting Auto Lock Time: When the password protection is enabled, unless advised to do so by Swann Technical Support. You the DVR will automatically time-out, whereafter it will ask for may not be able to see the DVR’s output on your screen a password before returning to normal functioning.

  • Page 51: System: User

    English System: User The System: User menu is where you can define and configure the different levels of access various users have to the DVR. We suggest that at minimum the admin account be password protected, as it has access to all aspects of the DVR’s operation.

  • Page 52: System: System Information

    IP address with your DHCP host. The remaining information is for use by Swann’s Technical Support, in the event that you require assistance. The various model and build numbers help us track down any known issues, or catalogue new issues as they come to light.

  • Page 53: System: Maintenance

    Firmware Upgrade (Upgrade): Instructs the DVR to update its firmware. You’ll only need to use this option if instructed to do so by Swann Technical Support. (Remember to Export your configuration first so you don’t have to re-set everything!) Default Settings (Restore): Loads the factory default settings.

  • Page 54: Troubleshooting

    - contact Swann technical support (contact details are on the rear cover). Q: I’m getting too many email alerts from the DVR.

  • Page 55: Addendum: Third Party Hardware

    English Addendum: Third Party Hardware Assigning the IP Address information to the DVR. Due to it’s nature as a networked device, the DVR is often required to operate with third party hardware. We do We recommend doing this locally (on the DVR itself) even if you everything we can to ensure the DVR is compatible with as can access the DVR via the network (using the MyDVR software) many third party devices as possible, there will always be...

  • Page 56: Technical Specifications

    4.4lbs / 2kg Get up to Date Information We’re constantly making improvements to our products, firmware, software, user manuals, video tutorials and more. To ensure you’re up to date with the latest documentation for your DVR, check out our website: www.swann.com...

  • Page 57: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

  • Page 58: Notes

    English Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...

  • Page 59: Notes

    English Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...

  • Page 60: Helpdesk / Technical Support Details

    English Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 (Su, 2pm-10pm US PT) (M 9am-5pm AUS ET) (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET)

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