Solving Copy Problems - Lexmark XM1100 Series User Manual

Troubleshooting
Action
Step 1
From the Paper menu on the printer control panel, check the paper type
and weight.
Do the paper type and texture match the paper loaded in the tray?
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?
Uneven print density
Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?

Solving copy problems

• "Copier does not respond" on page 288
•
"Scanner unit does not close" on page 288
•
"Poor copy quality" on page 288
•
"Partial document or photo copies" on page 290
Yes No
Go to step 2. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
From the Paper menu Contact
on the printer control support.
panel, set the paper
texture.
Yes No
Contact customer The problem is solved.
support.
287
customer