Overview; Specified Tools; Procedure For Troubleshooting - Epson EPL-6200 Service Manual

EPSON EPL-6200/EPL-6200L

3.1 Overview

With this printer, almost all troubles can be coped with by using "EPSON Status
Monitor 3" installed on the host personal computer.
Once an error occurs, the "EPSON Status Monitor 3" will appear as a pop-up window
on the screen of the host PC. It will show details of how to cope with the trouble. In
almost all cases, the user can recover the printer from the error, provided that the user
follows the instructions indicated on the pop-up window.
In addition, the User's Manual describes detailed steps to be taken for recovery from
typical errors.

3.1.1 Specified Tools

This printer does not require any specified tools for troubleshooting.

3.1.2 Procedure for Troubleshooting

Perform troubleshooting work according to the flowchart shown at right.
Before starting disassembly and assembly work, read and
understand thoroughly the contents of
and "Notes on Troubleshooting"
(p.101)
At the occurrence of a paper jam, see the following section:
"3.3 Troubleshooting for Paper Jam"
Troubleshooting
"Preliminary Checks"
.
(p.101)
(p.116)
Overview
START
(p.101)
3.1.3 Preliminary Checks
Does the same
No
error occur even when power
is turned on again?
Yes
Is there any Yes
error display?
No
Take corrective steps by consulting the following:
1. Pop-up window of EPSON Status Monitor
2. "Problem Solver" in Reference Guide
3. "1.6.3.3 Details of Error Status and Processing (p.50)"
"1.6.3.4 Details of Warning Status and Processing (p.53)"
Problem solved?
No
Abnormal
Yes
3.2 Troubleshooting When
operation without error
There is Error Display (p.107)
display?
No 3.4 Troubleshooting for
Abnormal Operations (p.119)
Is there any
3.6 Troubleshooting for Print
Yes
problem with print
Quality Problems (p.123)
images?
No
3.4.2 Electrical Noise (p.120)
Flowchart 3-1. Procedure for Troubleshooting
Revision A
Broken line arrow:
Refer to depending on the
result of diagnosis
Problem solved
Either of
No
warning status and error
status?
Yes
or
Yes
Problem solved
Check for the relevant service call error
(p.102)
• Printer Messages (EPL-6200)
(p.106)
• Printer Messages (EPL-6200L)
3.5 Troubleshooting for Electrical Parts (p.121)
100