Troubleshooting - Strong SRT 5429 User Manual

Troubleshooting

There may be a number of causes of abnormal operation. Occasionally receivers can hang (just as a PC
will do from time to time). In this case, you should disconnect the
30 seconds and then reconnect it to mains power. If the unit is still not operating correctly, refer to the
following table for the indicated problem and likely solution.
Symptoms
Indicators on front
panel do not light up
No picture and sound
Picture and/or audio
glitch
No sound
Remote control is not
working
Music files on a USB
memory stick don't
appear
Possible causes
AC power cord is not
connected
The cables connecting the
TV and the receiver are not
properly connected
The TV mode is not correct
Incorrect video definition
Insufficient signal strength
Electrical interference
The receiver or TV is in
mute mode
Initial volume level has not
been set on your TV
Batteries not inserted, or
incorrect polarity
Batteries are flat
Remote control is outside
the range of operation
Files are of wrong format.
Files are not at the root or
top level.
Check that the power cord is plugged into the
wall socket.
Make sure the power switch is on.
Make sure that the correct cable is connected
between the TV and the receiver, and that the
antenna is connected.
Check that the correct video or AV input has
been selected on your TV.
If you have a Composite or S-Video connection to
your TV, video definition must be set to 576i.
Press EXIT and then FORMAT on the remote
control until you see a picture.
Check that the antenna cable is securely plugged
in and that the signal is adequate.
Check that all antenna cabling is quad-shielded.
Press the MUTE button on the receiver and on
the TV.
Select the desired TV volume level using the TV
remote control.
Insert batteries, ensure the batteries are
inserted as per the diagram inside battery cover
Change the batteries in the remote control.
Aim the remote control directly at the receiver.
Check that the format is, MP3.
Move the files out of folders or directories.
35
from mains power, wait
Solution