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Before You Call
Soluflons to Common Problems
OCCURRENCE
POSSIBLE
CAUSE/SOLUTiON
Scratches or abrasions on
Coarse particles
such as salt or sand between
cooktop
and utensils can cause scratches.
cookfop
surface.
Be sure cooktop
surface
and bottoms
of utensils are clean before usage. Small scratches
do not affect
cooking
and will become
less visible with time.
Cleaning
materials
not recommended
for ceramic-glass
cooktop
have been used.
See
"Ceramic
Glass Cooktop Cleonlng & Maintenance"
section under General
Care &
Cleaning.
Cookware
with rough bottom
has been used. Use smooth° flat-bottomed
cookware.
Mefolmarks.
Sliding or scraping
of metal utensils on cooktop
surface.
Do not slide metal utensils on
cooktop
surface.
Use a ceramic-glass
cooktop
cleaning
cream to remove the marks.
See "Ceramic
Glass Cooktop Cleonlng
& Maintenance"
section under General
Care &
Cleaning.
Brown
streaks or specks.
Boilovers are cooked onto surface.
Use razor blade
scraper to remove soil.
See
"Ceramic
Glass Cooktop Cleonlng & Maintenance"
section under General
Care &
Cleaning.
Areas of discoloration
wlfh
Mineral
deposits from water
and food. Remove using a ceramic
glass cooktop
cleaning
mefolJlc
sheen,
cream.
Use cookware
with clean, dry bottoms.
Oven light does not work.
Burned-out
or loose bulb. Follow the instructions
under Changing
Oven Light to replace
or tighten the bulb.
Fan noise during cooking
A cooling
fan may automatically
turn on and off to cool internal parts. This is normal,
operation,
and the fan may continue
to run even after oven is turned off.
Entire oven does not operate.
When the oven is first plugged
in, or when the power supply to the oven has been
interrupted° the display
will flash. The oven cannot
be programmed
until the clock is set.
Be sure electrical
cord is securely connected
into the electrical
junction box.
Cord/plug
is not installed and/or
connected.
Cord is not supplied with oven. Contact
Sears or another
qualified
servicer.
Service wiring
not complete.
Contact
Sears or another
qualified
servicer.
Power outage.
Check house lights to be sure. Call your local electric
company.
Short in cord/plug.
Replace cord/plug.
Controls are not set properly.
See instructions under Setting Oven Controls to set the
controls.
House fuse has blown or circuit breaker
has tripped
immediately
following
installation.
House fuse may not be fully engaged.
Check fuse and screw or engage circuit breaker
securely.
House fuse has blown or circuit breaker
has tripped
after the oven has been installed
and previously
operating.
Caii Sears or another
qualified
servicer.
4O
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