Telstra 2400 User Manual
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Telstra 2400 User Manual

Telstra 2400 User Manual

Digital dect cordless telephone/digital dect cordless telephone with digital answering machine
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Telstra 2400/2400a
Digital DECT Cordless Telephone/
Digital DECT Cordless Telephone with Digital Answering Machine
User Guide
If you have any problems with your phone, refer to the Help
section of this User Guide or call TecHelp on 1300 369 193.

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  • Page 1 Telstra 2400/2400a Digital DECT Cordless Telephone/ Digital DECT Cordless Telephone with Digital Answering Machine User Guide If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193.

  • Page 2: Introduction

    ● Use up to 5 handsets with the base without the need for additional wiring, or using the same phone line ● Digital answering machine with 18 minutes recording time (Telstra 2400a only) As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra 2400/2400a provides: - ●...
  • Page 3 Telstra 2400 fails. Alternative arrangements ● Telstra 2400 handset should be made for access to ● Telstra 2400 base unit emergency services. ● 2 x AAA NiMH rechargeable batteries This User Guide provides you ● AC power adaptor with all the information you ●...

  • Page 4: Table Of Contents

    Handset buttons Paging Handset display icons Phonebook Navigating the menus Add a new Phonebook entry Telstra 2400/2400a menu map Dial a number from the Phonebook Telstra 2400 Base Unit Edit an entry Telstra 2400a Base Unit View Phonebook Using the phone...
  • Page 5 Answer and Record Flashing Message Indicator Answer only MessageBank and To record your own Answer and Record Telstra Home Messages 101 outgoing message via the base To listen to your messages To record your own Answer and Record Call Waiting...
  • Page 6 In this guide Text Messaging (SMS) To select your outgoing messages via the base unit To register for Telstra’s text To delete your outgoing message messaging service via the base unit Calling Line Identifications and text Delete your outgoing message(s)
  • Page 7 In this guide Additional handsets and bases General information Register a Telstra 2400/2400a handset Replacing the handset batteries to a base Safety Select base General De-register a handset Cleaning Using additional handsets Environmental Make an internal call to Telstra accessories and replacement...

  • Page 8: Getting Started

    Location WARNING Do not place your Telstra 2400/2400a in the bathroom or other humid You need to place your Telstra 2400/2400a base unit within areas. 2 metres of a mains power and telephone socket so that the Handset range cables will reach.

  • Page 9: Time And Date Settings

    16 hour charge). Please note however, 4. After 16 hours, plug the telephone line cord into your Telstra that new NiMH batteries do not reach 2400/2400a base unit and the other end into the wall socket.

  • Page 10: Set Date On Handset

    If you have any difficulties setting up Setting the day on the answering machine (2400a only) your Telstra You will need to set the day so that you know when each message was 2400/2400a, received. please call...

  • Page 11: Getting To Know Your Telstra 2400/2400A

    Getting to know your Telstra 2400/2400a Handset buttons In use/Ringing LED Scroll/Volume indicator Scroll through options. During a call, press to increase volume. Handsfree button Redial/Pause ✓/Menu button button Press to access menu or activate an operation. Mute/Clear Press to mute callers, Talk/End page 19.

  • Page 12: Handset Display Icons

    Getting to know your Telstra 2400/2400a Handset display icons See Things you need to know on page 56 for important information.

  • Page 13: Navigating The Menus

    Getting to know your Telstra 2400/2400a Navigating the menus Your Telstra 2400/2400a has a menu system which is easy to use. Each menu leads to a list of options. You’ll find a menu map on the following page. When the handset is switched on and in standby, press the button to open the main menu.

  • Page 14: Telstra 2400/2400A Menu Map

    Getting to know your Telstra 2400/2400a Telstra 2400/2400a menu map...

  • Page 15: Telstra 2400 Base Unit

    Getting to know your Telstra 2400/2400a Telstra 2400 Base Unit Page button Power in use light Battery charging light Press to page the handset(s), Lights up when the handset is Lights up when the power is on. page 19. Also used when charging on the base.

  • Page 16: Telstra 2400A Base Unit

    Getting to know your Telstra 2400/2400a Telstra 2400a Base Unit Ans. On/Off Page Switch the answering Page the handset, page 19. Record your own outgoing machine on/off, page 30. Or use to register additional messages, page 27. handsets to the Telstra 2400a base unit.

  • Page 17: Using The Phone

    Auto-talk off, see page 25. Receiving calls Providing you have subscribed to Telstra's Caller Number Display Things you need to know service, the caller’s number (and name if stored in the phonebook) is on page 56 for important information.

  • Page 18: Adjust Earpiece/Handsfree Volume

    Dialled Calls list. The last phone number dialled be displayed. In this case your will be shown in the display. Scroll until the number you Telstra 2400/2400a want to redial is displayed. provides you with some explanatory 2. Press to redial the number.

  • Page 19: Deleting Individual Telephone Numbers From The Callers List

    Using the phone Storing numbers from the Callers list If you subscribe to Telstra Calling A phone number stored in the callers list can be saved directly to the Number Display* and want names in your Phonebook. phonebook displayed instead of the phone 1.

  • Page 20: Secrecy (Mute)

    Using the phone Secrecy (Mute) During a call, you can talk to someone nearby without your caller hearing you. 1. During the call, press . The display shows MUTE. Your caller cannot hear you. 2. Press again to return to your caller. Keypad lock You can lock the keypad to prevent accidental dialing while carrying the displayed while the...

  • Page 21: Phonebook

    Using the phone Phonebook Entering names Use the keypad Your Telstra 2400/2400a handset can store up to 50 entries in the letters to enter names. For example, Phonebook. Each entry contains a name and number. Names can be up to...

  • Page 22: Add A New Phonebook Entry

    Using the phone Add a new Phonebook entry Names are stored alphabetically. 1. Press the button. Scroll to PHONEBOOK. 2. Press to confirm. The display will show ADD ENTRY. 3 Press to confirm. The display will show NAME? Enter the name using the letters on the keypad.

  • Page 23: View Phonebook

    Using the phone 6. Change the number using the keypad. 7. Press the button to confirm. The display will show MELODY 1. 8. Using the buttons select the melody you wish to assign to the phone number. 9. Press the button to confirm.

  • Page 24: Handset Ringtone

    Using the phone Handset ringtone Using the Handset You can choose from 10 melodies. You can set different melodies for menu you can internal and external calls. change the settings of your handset. 1. Press then scroll to Handset and press 2.

  • Page 25: Base Station Ring Volume

    Using the phone Base station ring volume You can only adjust internal melody and There are five base ringer volume levels and ‘Off’. volumes when you are operating more 1. Press and scroll to SETUP. than one handset. 2. Press the button to confirm.

  • Page 26: Handset Language

    Using the phone Handset language The default language is English. The display can be set up in German, Italian, English, French and others. 1. Press and scroll to HANDSET. 2. Press the button to confirm. 3. Scroll to LANGUAGE and press the button to confirm.

  • Page 27: Set Alarm

    5. The display will show 0-00. Enter the required wake up time in 24 hour if you reset your format using the keypad. Press the button to confirm. Telstra 2400/2400a the Phonebook, Redial and Calls list will be deleted. To default/reset the handset & base to original settings 1.

  • Page 28: Telstra Phone Features

    Calls lists Unavail Your Telstra 2400/2400a stores details of all calls you make and receive The number is unavailable. May indicate that the call (unless the number is blocked) in 2 different calls lists: is from overseas or from a Calls List –...

  • Page 29: Flashing Message Indicator

    Telstra phone features Flashing Message Indicator Things you need The Telstra 2400/2400a is designed to provide visual indication when a to know on page 56 for important new message is left in your Telstra Home Messages 101® or MessageBank® information.

  • Page 30: Using Your Answering Machine (Telstra 2400A Only)

    Using your answering machine (Telstra 2400a only) Note Your Telstra 2400a can digitally record up to 18 minutes of messages, Your answering with each message lasting a maximum of 3 minutes. As well as recording machine is designed to answer calls after incoming messages, you can record memos for other users.

  • Page 31: To Switch The Answering Machine On/Off

    Setting or reading answer delay. Counting down. To switch the answering machine ON/OFF Your Telstra 2400a is set to ON and Answer and Record when first powered Press and release the button to switch on or off. If you hear “Answer on..” the answering machine is switched on and is ready to answer incoming calls and record any messages, unless Answer Only is selected.

  • Page 32: To Adjust The Base Unit Loudspeaker Volume

    Answer delay Answer delay sets the number of times your Telstra 2400a will ring before the answer machine picks up your call and starts playing the outgoing message. The default setting is for the answering machine to answer after 6 rings.

  • Page 33: To Change The Answer Delay Setting At The Base Station

    Answer and Record Your Telstra 2400a has a pre-set Answer and Record outgoing message that allows your caller to leave a message. “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

  • Page 34: To Record Your Own Answer And Record

    Using your answering machine (Telstra 2400a only) To record your own Answer and Record outgoing message via the Note Throughout the base recording process, will flash on the base You can record your own Answer and Record outgoing message to use unit display instead of the pre-recorded message already available.

  • Page 35: To Record You Own Answer Only Outgoing Message

    Using your answering machine (Telstra 2400a only) To record you own Answer Only outgoing message Note When recording your own Answer Only You can record your own Answer Only outgoing message to use instead of outgoing message, the pre-recorded message already available. Your outgoing message can...

  • Page 36: To Check Or Play Your Outgoing Message

    Using your answering machine (Telstra 2400a only) To check or play your outgoing message Note On the base unit press the You can check and play back your current outgoing message at any time button at any time via your base unit or handset.

  • Page 37: To Delete Your Outgoing Message Via The Base Unit

    Using your answering machine (Telstra 2400a only) To delete your outgoing message via the base unit You can delete your personalised outgoing message and return to your Telstra 2400a’s pre-recorded outgoing message. 1. Press and hold . You will hear "Please select outgoing message".

  • Page 38: To Pause A Message During Playback

    Using your answering machine (Telstra 2400a only) To pause a message during playback Play 1. While listening to the message, press the button. Pause The message will be paused. You will hear a beep every 10 seconds and the message display will show P.

  • Page 39: To Screen A Call From The Base Unit

    Memos A personal memo can be recorded on your Telstra 2400a and left as a message for another user. Memos can be up to 3 minutes long. To record a memo 1.

  • Page 40: Remote Access

    Using your answering machine (Telstra 2400a only) Remote access IMPORTANT You can turn your 2400a answering machine on and off and listen to your You should change the messages from most tone dialling telephones. To protect your privacy, security PIN messages can only be accessed by entering a 3-digit security code.

  • Page 41: Outgoing Message Menu

    Using your answering machine (Telstra 2400a only) Outgoing message menu You can record an outgoing message (OGM) and set the message type from another telephone. 1. During message playback, press The machine announces “Outgoing message menu:” which is: To play OGM.

  • Page 42: Text Messaging (Sms)

    Text Messaging (SMS) Telstra customers can now use the 2400/2400a to send and receive text Note messages. For information on how to use your Telstra text To register for Telstra’s text messaging service messaging service, call 0198 339 999 Registration is automatically done when you send your first text message and follow the voice prompts.

  • Page 43: Character Map

    Text Messaging (SMS) Character map Sending When you are Pressing the buttons for normal message writing will give you the sending a text, the screen shows following characters with each successive press of the button. Sending,,, then Message Sent. Button Character If sending to another fixed line customer remember to include...

  • Page 44: To Write And Send A Text Message

    Text Messaging (SMS) To write and send a text message When you receive a message it is stored automatically in 1. Press to select SMS, and then press the common Inbox, . The display shows 2. Use to select WRITE, and then press or in one of the Personal SMS boxes.

  • Page 45: Deleting

    • Set the common inbox terminal number. • Switch SMS Alert on or off. SMS Service Centre numbers To send and receive text messages you need the telephone number of your network’s SMS Service Centre. The Telstra numbers are preset in your Telstra 2400/2400a.

  • Page 46: To Change The Sms Service Centre Phone Numbers

    Text Messaging (SMS) If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work. The Send Service is Send 1. The Send Centre Send 1 number is: 01983391 (Send 2 number is blank) The RCV Centre Receive 1 number is: 01983391 (Receive 2 number is blank)

  • Page 47: Sub-Addressing For Multiple Users

    Sub-addressing for multiple users Telstra’s fixed text messaging service provides the ability to sub-address text messages sent to fixed services. Your Telstra 2400/2400a can be set up with up to five individual handsets, each handset with its own Personal SMS box.

  • Page 48: Reading Sub-Addressed Text Messages

    Text Messaging (SMS) Reading sub-addressed text messages When you have a new text messages the ENVELOPE symbol is displayed, and NEW MSGS is shown on the standby screen. 1. Press to open the inbox and view any new text messages. New messages have a indicator.

  • Page 49: Additional Handsets And Bases

    Additional handsets and bases You can use up to five handsets with your Telstra 2400/2400a. To do this IMPORTANT Before registration, you need to register each additional handset with the base following the make sure the handset batteries are simple steps below. Each handset can be registered on up to four bases.

  • Page 50: De-Register A Handset

    Additional handsets and bases De-register a handset Use one handset to de-register another handset from the same base. 1. Press the button and scroll to SETUP. 2. Press the button to confirm. 3. Scroll to DEL HANDSET and press the button to confirm.

  • Page 51: Three-Way Call

    Additional handsets and bases Three-way call You can hold a three-way call between two internal handsets and an external caller. 1. During an external call, press then the handset number you want (1–5). Your external caller is put on hold. 2.

  • Page 52: Troubleshooting

    Buzzing noise on my radio, TV, computer or hearing aid ● Sometimes, your Telstra 2400/2400a and other cordless telephones can interfere with other electrical equipment if placed too close. Try moving it at least one metre away from such appliances.
  • Page 53 Telstra TecHelp line 1300 369 193 Call the dedicated Telstra 2400/2400a Helpline: ● if you are having difficulties using your Telstra 2400/2400a ● if you need replacement batteries or mains power lead Lines open: 8.30am – 5.00pm Monday to Friday...

  • Page 54: General Information

    General Information Replacing the handset batteries Please Note Telstra accepts no After a time, you may find that the handset batteries are running out of responsibility for charge more quickly. This is a standard sign of wear and the batteries will...

  • Page 55: General

    We recommend that you unplug the power and telephone line cord from the base for the duration of the storm. Telstra Accessories and replacement items For a full range of accessories and replacement items for Telstra products, please call 1300 369 193.

  • Page 56: How Many Telephones Can You Have

    Your Telstra 2400/2400a has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring.

  • Page 57: Recall

    ■■ ■■ PIN NUMBER Things you need to know 1. For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply. 2. Excludes blocked calls. Monthly charge applies. Available most areas. 3. To arrange connection of the Flashing Message Indicator service call Telstra on 132200.

  • Page 58: Product Warranty & Customer Service

    If you are trying to access a Telstra Network Service and require assistance specifically related to the network service or would like to subscribe to the service, contact Telstra on 132200 for residential or 132000 for business.
  • Page 60 Copyright Act, no part of it may in any form or by any means (electronic, mechanical, photo copying, microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556.

This manual is also suitable for:

2400a

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