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R
10
Troubleshooting
Start Fire Problems
Can't get fire started
Excessive smoke or spillage
Burns too slowly
Smolders, sizzles
Fire burns too fast
September 1, 2008
With proper installation, operation, and maintenance your woodstove
will provide years of trouble-free service. If you do experience a prob-
lem, this troubleshooting guide will assist a qualified service person in
the diagnosis of a problem and the corrective action to be taken.
Possible Cause
Not enough kindling/paper or no
kindling/paper
Not enough air for fire to ignite
Wood condition is too wet, too
large
Bed of coals not established
before adding wood
Flue blockage such as birds'
nests or leaves in termination cap
Down draft or negative pressure
Competition with exhaust devices
Extremely dry or soft wood
Overdrafting
ARS door may not be closed
completely
Ash left on ARS door
7037-135E
4300 Wood Stove Series (ACC)
Solution
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Check for restricted cap/shroud
Open outside air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to starting
fire section).
Check for adequate vent height (refer to chimney
assembly section).
Open window below the appliance towards the
wind.
Use dry, seasoned wood (refer to wood fuel sec-
tion).
Start with paper & kindling to establish bed of
coals (refer to starting fire section).
Have chimney inspected for creosote and cleaned
by a certified chimney sweep.
Do not use exhaust fans during start-up (refer to
negative pressure section).
Open window below the appliance towards the
wind.
Mix in hardwood.
Mix in less seasoned wood after fire is established
(refer to wood fuel section).
Check for correct vent height; too much vertical
height creates overdrafting.
Check location of vent termination (refer to chim-
ney requirements section).
Handle set screw rotated on ash door rod - Follow
installation instructions
No seal is created. Clean off top of ARS door for
complete seal.
Page 7
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