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DIAGNOSTICS & TROUBLESHOOTING
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
ERROR CODES
Description of Error Codes
Error diagnostic codes can only be viewed by entering the Diagnostic Code Display Mode.
Each error code is four digits long and is created based on the following table.
D
g i
t i
st
1
Primary System:
nd
2
Measurable:
rd
3
Primary failure mechanism
th
4
Oven Cavity:
Diagnostic Code Checking
C
o
d
e
D
e
s
c
1
c
1
c
S
h
r o
1
c
2
c
K
e
y
b
o
a
d r
t
l i a
1
c
3
1
C
a
n
c
e
k l
e
y
1
c
3
2
C
a
n
c
e
k l
e
y
1
c
4
c
P
o
w
r e
m
c i
o r
c
o
m
1
c
6
c
E
E
P
R
1
c
7
c
C
o
n
r t
l o
n
1c81
Cook profile corrupted in EEPROM
1c82
Cook profile corrupted in EEPROM
1d11
Runaway temperature (650°F), door unlocked
1d12
Runaway temperature (650°F), door unlocked
1d21
Runaway temperature (950°F), door locked
1d22
Runaway temperature (950°F), door locked
3
d
1
1
T
e
m
p
e
a r
u t
e r
s
e
3
d
1
2
T
e
m
p
e
a r
u t
e r
s
e
3
d
2
1
T
e
m
p
e
a r
u t
e r
s
e
3
d
2
2
T
e
m
p
e
a r
u t
e r
s
e
3
d
4
1
M
e
t a
p
o r
3
d
5
1
M
e
t a
p
o r
b
e
4
d
1
1
D
o
r o
s
w
c t i
h
4
d
1
2
D
o
r o
s
w
c t i
h
4d21
No Reverse Airflow Fan rotation (no/low RPM)
4d22
No Reverse Airflow Fan rotation (no/low RPM)
4d31
Reverse Airflow Fan state error (on when supposed
to be off)
4d32
Reverse Airflow Fan state error (on when supposed
to be off)
4d41
High Reverse Airflow Fan rotation, high RPM
4d42
High Reverse Airflow Fan rotation, high RPM
4
d
5
1
D
o
r o
s
w
c t i
h
4
d
5
2
D
o
r o
s
w
c t i
h
9d11
Latch will not lock
9d12
Latch will not lock
9d21
Latch will not unlock
9d22
Latch will not unlock
9d31
Latch both locked and unlocked
9d32
Latch both locked and unlocked
1 – Local to the control circuit board
3 – Sensor or meat probe
4 – Control input
9 – Door lock
d – Diagnostic failure: measurable parameter
c – Control related error, replace control
1 – Upper oven (or single cavity oven)
2 – Lower oven
c – Control specific
i r
t p
o i
n
e t
d
k
e
y
i d
c s
o
n
n
e
c
e t
d
i c
c r
u
t i
p
o r
b
e l
m
i c
c r
u
t i
p
o r
b
e l
m
m
u
n
c i
t a
o i
n
a f
u l i
e r
O
M
e
r r
r o
t o
c
a
b i l
a r
e t
d
n
s
r o
a f
u l i
e r
o (
p
e
) n
n
s
r o
a f
u l i
e r
o (
p
e
) n
n
s
r o
a f
u l i
e r
s (
h
o
) t r
n
s
r o
a f
u l i
e r
s (
h
o
) t r
b
e
s
h
r o
e t
d
n
t o
c
a
b i l
a r
e t
d
p
o
t i s
o i
n
a f
u l i
e r
p
o
t i s
o i
n
a f
u l i
e r
i c
c r
u
t i
a f
u l i
e r
i c
c r
u
t i
a f
u l i
e r
6
6
6
6
6
Latch should be locked or when lock attempted
6
Latch should be locked or when lock attempted
WARNING
Electrical Shock Hazard
D
e
s
c
i r
t p
o i
n
W
h
e
n
C
h
e
c
k
e
d
A
w l
a
s y
A
w l
a
s y
A
w l
a
s y
A
w l
a
s y
A
w l
a
s y
W
h
e
n
a
c c
e
s
i s
ng EEPROM
A
w l
a
s y
Cook or clean programmed
Cook or clean programmed
L
a
c t
h
u
n
o l
k c
e
d
L
a
c t
h
u
n
o l
k c
e
d
L
a
c t
h
o l
k c
e
d
L
a
c t
h
o l
k c
e
d
C
o
o
k
r o
C
e l
a
n
a
c
v i t
e
C
o
o
k
r o
C
e l
a
n
a
c
v i t
e
C
o
o
k
r o
C
e l
a
n
a
c
v i t
e
C
o
o
k
r o
C
e l
a
n
a
c
v i t
e
P
o r
b
e
c
o
o
k
p
o r
g
a r
m
m
e
d
A
w l
a
s y
C
e l
a
n
r o
K
e
y
b
o
a
d r
L
o
k c
o
t u
a
c
v i t
e
C
e l
a
n
r o
K
e
y
b
o
a
d r
L
o
k c
o
t u
a
c
v i t
e
Cook or Clean programmed
Cook or Clean programmed
When supposed to be off
When supposed to be off
Cook or Clean programmed
Cook or Clean programmed
C
o
n
v
e
c
, t
C
e l
a
, n
r o
K
e
y
b
o
a
d r
L
o
k c
o
t u
programmed
C
o
n
v
e
c
, t
C
e l
a
, n
r o
K
e
y
b
o
a
d r
L
o
k c
o
t u
programmed
Latch should be locked
Latch should be locked
Latch should be unlocked
Latch should be unlocked
6-1
D
e
e t
t c
o i
n
1
m
n i
u
e t
1
m
n i
u
e t
2
0
s
e
c
2
0
s
e
c
2
0
s
e
c
3 tries
3
r t
e i
s
3 tries
3 tries
1
m
n i
u
e t
1
m
n i
u
e t
1
m
n i
u
e t
1
m
n i
u
e t
2
0
s
e
c
2
0
s
e
c
2
0
s
e
c
2
0
s
e
c
2
0
s
e
c
3
s
e
c
1
m
n i
u
e t
1
m
n i
u
e t
1 minute
1 minute
1 minute
1 minute
1 minute
1 minute
1 minute
1 minute
See note 6
See note 6
See note 6
See note 6
See note 6
See note 6
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