Before You Call - Kenmore Elite C970 Series Use & Care Manual

Before You Call

(continued)
Solutions to Common Problems
OCCURRENCE
Lower Oven
Soil not completely removed
after self-cleaning cycle is
completed
Oven smokes excessively during
broiling
Oven control panel beeps &
displays any F code error (for
example F10)
Poor baking results
POSSIBLE CAUSE/SOLUTION
• Failure to clean bottom, from top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get hot enough
to burn on residue. Clean these areas before the self-cleaning cycle is started.
Burned on residue can be cleaned with a stiff nylon brush and water or a nylon
scrubber. Be careful not to damage the oven gasket.
• Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
• Control not set properly. Follow broiling instructions under Setting Oven
Controls.
• Meat too close to the broil element. Reposition the broil rack to provide proper
clearance between the meat & the element. Preheat the broil element for
searing.
• Meat not properly prepared. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
• Insert on broiler pan wrong side up & grease not draining. Always place grid
on the broiler pan with ribs up & slots down to allow grease to drip into pan
(some models).
• Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
• Oven control has detected a fault or error condition. Press STOP to clear the
display & stop beeping. Try the bake or broil feature again. If the F code error
repeats, remove power supply to appliance, wait 5 minutes and then repower
the appliance and set clock for the time of day. Try the bake or broil feature
again. If the fault recurs, record fault and call for service.
• Many factors affect baking results. Make sure the proper oven rack position is
used. Center food in the oven and space pans to allow air to circulate. Allow
the oven to preheat to the set temperature before placing food in the oven. Try
adjusting the recipe's recommended temperature or baking time. If you feel
the oven is too hot or cool, see "Adjusting Oven Temperature" in the Setting
Your Preferences section of this Use & Care Guide.
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