Troubleshooting - LaCie 500 Series User Manual

LaCie 500 Series LCD Monitor
User Manual

5. Troubleshooting

In the event that your LaCie 500 Series LCD
Monitor is not working correctly, please refer to
the following checklist to find out where the prob-
lem is coming from. If you have gone through all
of the points on the checklist and your monitor is
still not working correctly, please have a look at the
FAQs that are regularly published on our website –
www.lacie.com
One of these FAQs may provide an answer to your
specific question. If you need further assistance, please
contact your LaCie reseller or LaCie Technical Sup-
port (see page 43,
details).
Problem
No picture.
Power Button does
not respond.
.
Contacting Customer Support
Solution
The signal cable should be completely connected to the display card/computer.
❖
The display card should be completely seated in its slot.
❖
Check the Vacation Switch should be in the ON position.
❖
Front Power Switch and computer power switch should be in the ON position.
❖
Check to make sure that a supported mode has been selected on the display card or system being used.
❖
(Please consult display card or system manual to change graphics mode.)
Check the monitor and your display card with respect to compatibility and recommended settings.
❖
Ensure
the DVI input mode is set to DIGITAL when the MAC digital output is connected to the DVI-I
❖
connector.
Check the signal cable connector for bent or pushed-in pins.
❖
Check the signal input, "DVI-D, DVI-I or DSub".
❖
When using a DVD player or any other type of high-definition device, please do not use interlaced signals.
❖
If the monitor detects an interlaced signal, an OSD warning will appear. If this OSD warning appears,
please do the following: press the RESET and EXIT buttons simultaneously, to temporarily show the
image coming from the high-definition device. While the image is visible, change the signal of the device
from interlaced to progressive (non-interlaced). Consult the User's Manual included with the device for
detailed information on changing the signal from interlaced to progressive.
Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.
❖
Check the Vacation Switch on the left side of the monitor.
❖
Manual Updates
■
LaCie is constantly striving to give you the most
up-to-date, comprehensive User's Manuals available on
the market. It is our goal to provide you with a friendly,
easy-to-use format that will help you quickly install and
utilize the many functions of your new device.
If your manual does not reflect the configurations of
the product that you purchased, please check our web-
site for the most current version available.
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Troubleshooting
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