Appendix; Problem Handling - Siemens Gigaset HomePlug AV 200 User Manual

Appendix

Appendix

Problem Handling

The Gigaset HomePlug AV 200 can be checked using the LED display. The following
table may provide assistance should problems arise.
Symptom
The Power LED does
not light up.
The LAN LED does not
light up.
You cannot establish a
connection to other
devices in the
Powerline network.
The image transfer
quality is poor.
12
Possible cause and solutions
No power supply.
ì
Check if the Gigaset HomePlug AV 200 is plugged
correctly into the socket and the socket is carrying
current.
Network ID reset, adapter not synchronised.
ì
Synchronise the adapter (p. 10).
No LAN connection.
ì
Make sure the connected devices are switched on.
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type (CAT5) and
that the cable is not too long (longer than 100m).
ì
Check that the network interface of the connected device
and the cable are not faulty. If necessary, replace a
defective network adapter or cable.
The Gigaset HomePlug AV 200 is not synchronised with the
other Gigaset HomePlug AV 200 in your Powerline network.
ì
Synchronise the Gigaset HomePlug AV 200 (p. 10).
Inadequate bandwidth.
ì
Reduce the network load by switching off other
applications in the Powerline network.