ACN IRIS V User Manual page 51

Troubleshooting
phone problems
Problem
Unable to answer call
from phone connected to
port.
Unable to make call
from phone connected to
port.
Solution
• Verify that the phone is functioning properly
without phone connected to port.
• Verify that the phone cable from phone to auxiliary
phone is securely connected.
• Connect the phone directly to port. Do not use
house wiring or external CID (Caller ID device) or
answering machine.
• Verify that the phone is functioning properly
without phone connected to port.
• Verify that the phone cable from IRIS V to
conventional phone is securely connected.
Getting Started: Connecting Conventional Phone to
Your IRIS V
• Verify that the phone is set to Tone dialing, not
Pulse dialing.
• Connect the phone directly to port. Do not use
house wiring or external CID (Caller ID device) or
answering machine.
®
ChapTer 13
See
51