ACN IRIS X User Manual
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USER MANUAL

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Summary of Contents for ACN IRIS X

  • Page 1 USER MANUAL...
  • Page 2: Table Of Contents

    Table of Contents Installation Instructions ......................4 Features ............................ 4 Main Screen and Navigation ....................4 Handset, Speaker and Headset Mode ..................6 Making a Call .......................... 6 Answering Calls ........................8 Call Options ..........................9 Call Hold (Options menu) ......................11 3-Way Conference Calling (Options menu) ................12 Mute (Options menu) ......................12 PIP Picture-In-Picture (Options menu) ...................12...
  • Page 3 Backup ..........................39 Factory Functions ........................39 Debug............................39 Camera ..........................40 Screen Saver .........................40 Background ...........................40 Tones Manager ........................41 Language ..........................42 System Info ...........................43 Advanced Features .........................45 USB Device Support ......................45 Screen Capture ........................45 Troubleshooting ........................46 ACN IRIS X Videophone Technical Specifications ...............50...
  • Page 4: Installation Instructions

    Features Main Screen and Navigation The ACN IRIS X Videophone has intuitive, powerful touch screen navigation with four desktop screens. To change from screen to screen, swipe the main screen to the left or right; or press the screen switcher icon.
  • Page 5 Ring Volume Ring volume, ranges from 0-9 Phone Status Camera disabled Do-Not-Disturb (DND) Missed Call. Audio Output The headset is in use and is off the hook The headset is plugged in The speaker phone is active The handset is off the hook Wi-Fi Wi-Fi signal strength, ranging from 0 to 4...
  • Page 6: Handset, Speaker And Headset Mode

    Handset, Speaker and Headset Mode The ACN IRIS X Videophone allows users to switch from handset to speaker by pressing the corresponding icon in the Dial Pad. If a headset is plugged in, the headset icon will be available to select.
  • Page 7 Dial by Call History 4. By Contacts • Access the phone’s menu by pressing the MENU icon in idle screen. Then select Contacts or choose the Contacts icon in the dial pad to access the contact list. • The screen monitor will display the contact list. Scroll to the contact to be dialled •...
  • Page 8: Answering Calls

    Dial by Contact List – more contact information 5. By Contact Favourite in idle screen In the idle screen, press and select to open the Contacts widget. Users can add a contact to the favourite list. Select the contact and press to dial out.
  • Page 9: Call Options

    2. Incoming Audio Call: When an audio only call is coming in, select Accept Audio or Reject. Answer incoming Audio call 3. Missed Call: If the call is unanswered, a Missed Call message will show up on the Home screen. Users can press this message to access the detail of the missed call or view missed calls via the Call History option.
  • Page 10 Use call Options during a video call ACN IRIS X Videophone Call Options OPTION MENU FUNCTION DESCRIPTION Dial Pad Select to enter in touch tone responses or to dial another number Hold Press to hold the call. To take the call off hold, press Unhold...
  • Page 11: Call Hold (Options Menu)

    Call Hold (Options menu) Places the incoming call on hold 1. During a call, press the Hold button to place the call on hold. The line icon will become yellow. Call Hold 2. Press the Unhold button to resume to the call. 3.
  • Page 12: 3-Way Conference Calling (Options Menu)

    3-Way Conference Calling (Options menu) Please note only 3-Way Audio Conference Calling is currently available. 3-Way Video Conferencing is not available at this time. To initiate a 3-Way Audio Conference call, follow the steps below: 1. Initiate a call with the first party 2.
  • Page 13: Call Forwarding Activation

    Disable: Dial *32 and listen for the confirmation message. Additional Feature Code Functions The ACN IRIS X Videophone has a number of features that can be managed by two or three digit feature codes. To activate (or deactivate), take the handset off the hook and enter the applicable code below.
  • Page 14: Voice Mail

    Caller Line ID delivery of your number per call Last Number Redial Caller ID Blocking of your number per call Call Return Call Forwarding to another phone number or extension for all calls Call Forwarding to another number or extension when line is busy Call Forwarding to another number or extension when no...
  • Page 15: Keyboard Input

    To manage the number of rings before your Voice Greeting answers, simply dial *610 and follow the prompts. Keyboard Input The ACN IRIS X Videophone comes equipped with a virtual keyboard for entering characters and is an option for a number of apps and Widgets. ACN IRIS X Videophone Soft Keyboard...
  • Page 16: In-Built Applications (Apps)

    Browser The ACN IRIS X Videophone has a Web Browser for Internet browsing. Press on the blank area in navigation bar to enter the URL via the soft keyboard and press Enter on the keyboard to visit the website.
  • Page 17: Calculator

    Calculator The ACN IRIS X Videophone includes also includes a calculator which is accessible by selecting MENU >Tools > Calculator. To operate the calculator, press the corresponding number on the keypad. The arithmetic operations (e.g. add, subtract, multiply, divide) are defined by the corresponding buttons.
  • Page 18: Calendar

    Calculator: Finance Calendar The Calendar application is accessed by selecting MENU > Tools > Calendar. You can view the calendar and add events to the calendar and synchronise it to an existing Google Calendar account. Calendar Application Press to move and select the month and year. After pressing on a date in the calendar, the date will turn red and will display any event information in the window on the right of the screen.
  • Page 19 • Enter the event details such as What, Where and Description. • Select the event time. If the check box of All day option is unchecked, there will be a Time option for you to set the specific time of the day. •...
  • Page 20 This function displays holidays for up to three different countries. Press Save after choosing the country. The ACN IRIS X Videophone can synchronise events with your Google Calendar. To setup this function, press Login at the top of the screen. Enter your Google Calendar account information and press the Login button at the bottom of the window.
  • Page 21: Call History

    Call History The ACN IRIS X Videophone stores up to 100 dialled calls, 100 received calls and 100 missed calls. You can access the phone’s call records through MENU > Call History. Call History You can select from four tabs All, Received, Dialled and Missed to access the corresponding call record.
  • Page 22: File Manager

    • If you want to add a contact as a favourite, press • To delete a contact, press • To view the entire contact’s information or to edit, press the contact’s name. • To add new contact, press New. When adding or editing a contact, the soft keyboard will be activated when you select the field to update.
  • Page 23: Media Player

    Video folders. User files can also be stored directly to USB or SD storage. Media Player The ACN IRIS X Videophone’s Media Player app allows users to play music and video files. File formats supported are: MP3, ogg, wav, wma, avi, flv (h263/h264/vp6), mp4 and 3gp.
  • Page 24 The following table shows the icons and functions when playing audio files. Icon Function Skip to play the next item in the playlist Play Skip to play the previous item in the playlist Pause/Stop Volume. Slide the volume bar to adjust the volume Delete the item in the playlist Scroll to the previous item in the playlist Scroll to the next item in the playlist...
  • Page 25: Movie Trailer

    Full screen display Exit Movie Trailer The ACN IRIS X Videophone’s Movie Trailer app enables you to access the latest movie information and watch the trailers. Select MENU >VIDEO >Movie Trailer. The screen will display the most recent movies. Select the movie you would like to see by pressing on the image.
  • Page 26: Picture-In-Picture (Pip)

    Movie Trailer Select to watch a Trailer Picture-In-Picture (PIP) You can use the built-in camera to take photo snapshots and record videos. To access, select MENU > PIP. To take a photo, press Snapshot. The photo will be saved in the Snapshot folder in File Manager.
  • Page 27 Open Folder in Picture Viewer Press on the folder to open and select the photos in the folder. The screen will look similar to the above screenshot. For example, open the first picture from the Screensaver folder. Viewing an image in Picture Viewer You can swipe across the screen to view the previous or next photo.
  • Page 28 Viewing an image in Picture Viewer You can Zoom (in or out), Rotate (clockwise or counter-clockwise), and Flip (vertical flip or horizontal flip) the pictures or display in a slideshow. If a picture slideshow is selected, the photos will be shown with a selected delay interval (10, 15 or 20 seconds). Icon Function View the previous photo...
  • Page 29: Slide Show

    Horizontal Flip Vertical Flip Rotate in a clockwise direction Rotate in a counter-clockwise direction Slide Show The Slide Show application allows you to select a set of photos and display them in a slideshow. Access this application by selecting MENU > Photos > Slide Show. Slide Show Settings If Customised Folder is selected in Source, you will need to specify the folder by pressing the Browse button.
  • Page 30: World Photo

    World Photo The World Photos application gives you the ability to view thousands of photos from countries all over the world. To access this application, select MENU > Photos > World Photo. Photos are categorised by geographic location for easy navigation. World Photo Select the desired regions and country.
  • Page 32: Widgets

    Widgets You can customise the look of the Home screen by placing different widgets on the desktop. To personalise the desktop, press and hold an existing widget for 2 to 4 seconds to activate the Settings and Close options. You can then adjust the position of the widget by holding and dragging it. The widget can be moved up, down, left or right in the same screen or moved to another screen.
  • Page 33: Weather

    Weather The weather information includes humidity, visibility (in miles), wind direction, wind speed (mph) and temperature in units as configured by the users. Press to access the weather settings. Enter the Update Time (m) and select Unit (Fahrenheit or Celsius) according to your preference. To check the weather in a particular location, you will need to add the city first.
  • Page 34 World Clock Settings > Time Zone...
  • Page 35: System Settings

    Tones and Language. Most of the settings are located in MENU >System Settings. Screen Calibration The ACN IRIS X Videophone touch screen can be calibrated to adjust the sensitivity for touch input. 1. Press and hold the Home button for approximately 1 second to return to the Home screen.
  • Page 36 8. Enter the appropriate key using the on-screen keyboard. Make sure to click the Save Key check box. If no key is required, go to the next step 9. Once the key is entered, press the keyboard button in the bottom left to hide the on-screen keyboard 10.
  • Page 37: Time Settings

    Wi-Fi. Time Settings The ACN IRIS X Videophone allows the time to be updated automatically through an NTP Server. You can define the Time Zone or use a Self-defined Time Zone. The display format for the time and date can also be specified by accessing the application and selecting MENU >...
  • Page 38: Maintenance

    Display Settings Maintenance There are four tabs on the Maintenance setting screen under MENU > System Settings > Maintenance: Reboot, Backup, Factory Functions and Debug. Reboot The Reboot page has the options of rebooting the device or performing a Factory Reset. To restore the phone to factory default settings through the screen menu, follows these steps: Step 1: Select MENU to access the phone menu and select System Settings.
  • Page 39: Backup

    Debug The Debug page contains the built-in debug tools for the ACN IRIS X Videophone. The debug tools make it more convenient to diagnose issues when the system encounters problems. To start capturing traces, enable the Debug application and press the Start button next to the Capture Packets option.
  • Page 40: Camera

    Auto Power Off Time has been specified. Press Save for the settings to take effect. Background ACN IRIS X Videophone has four desktops and each desktop can be set with a different background according to your preference. For each desktop, you can select a colour or an image from local or external files to display.
  • Page 41: Tones Manager

    Background Settings Tones Manager The Tones Manager configures the volume and ringtones. The Tones menu is accessible by selecting MENU > System Settings > Tones. The Volume page allows you to turn the volume and ringing up or by pressing Tones >...
  • Page 42: Language

    Ring Tones Settings Language There are multiple built-in languages available in the ACN IRIS X Videophone. Press on the Down arrow and make the selection in Select Language. Press Save and the phone will prompt you with the alert message: Do you want the reboot to take effect immediately? Select Yes to reboot the phone immediately or No for the change to take effect after rebooting later.
  • Page 43: System Info

    Account shows the account and registration status on the phone. Note: this screen shows multiple accounts. The ACN IRIS X Videophone supports a single telephone number which can be used to place up to three concurrent calls. This functionally is supported by the appearance of multiple accounts.
  • Page 44 System shows the product model, hardware version, part number, system up time and software version. System Information Network shows the phone’s MAC address, IP address, subnet mask, gateway, DNS server and NAT type. Network Information...
  • Page 45: Advanced Features

    The ACN IRIS X Videophone supports connections for the following USB devices: Keyboard, Mouse and Flash Drives. If your USB device is supported by the ACN IRIS X Videophone, it will be automatically detected when it is connected. Screen Capture...
  • Page 46: Troubleshooting

    ACN IRIS X Videophone Quick Installation Guide) Check to ensure the power adapter is securely connected to the back of the ACN IRIS X Videophone. 1. If the power adapter is plugged into a surge protector or power strip, make sure the power to the surge protector is switched on.
  • Page 47 ACN IRIS X Videophone. HDMI (TV Out) does not work This is a future feature. There are certain TVs that may work at this time. ACN is working to expand this capability going forward.
  • Page 48: Virtual Keyboard

    The camera on the ACN IRIS X Videophone can be manually rotated into the phone, preventing the transmission of video. You should ensure you can see the camera above the screen. There is a camera adjustment wheel in the top-centre, on the back of the ACN IRIS X Videophone.
  • Page 49 How do I factory reset my ACN IRIS X Videophone? Warning: Factory resetting will permanently erase all your data including contacts, photos, videos, and calendar information. You should only perform this function if advised by ACN Technical Support. See the Systems Setting section for more details.
  • Page 50: Acn Iris X Videophone Technical Specifications

    ACN IRIS X Videophone Technical Specifications Feature Specifications Open Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, Standards PPPoE, TFTP, NTP Interfaces 2x 10/100Mbps Ethernet Ports with integrated PoE, 2x USB (2.0) port, 3.5mm stereo headset port, SD Card slot, built-in Wi-Fi (802.11b/g/n)
  • Page 51 ACN IRIS X v.1...

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