Harman P35i Owner's Manual

Pellet/biomass fireplace insert #1-70-774195 #1-70-774235 installation and operation
Table of Contents

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Owner's Manual
Installation and Operation
Model:
P35i
Pellet/Biomass Fireplace Insert
#1-70-774195
#1-70-774235
Important operating and
maintenance instructions
included.
Please read this entire manual
before installation and use of this
fireplace insert room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to comply
may cause a house fire.
CAUTION
Tested and approved for use with wood pellets and
a mixture of shelled field corn and wood pellets
only. Burning any other type of fuel will void your
warranty.

Save These Instructions

DO NOT DISCARD THIS MANUAL
Read, understand and
follow these instructions
for safe installation and
operation.
WARNING
SAVE THESE INSTRUCTIONS.
NOTICE
Leave this manual with
party responsible for use
and operation.
Hot, will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other
flammable materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection, and
permits.
3-90-775R15_04/13
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
CAUTION
www.harmanstoves.com

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Summary of Contents for Harman P35i

  • Page 1: Save These Instructions

    SAVE THESE INSTRUCTIONS. Owner's Manual Installation and Operation Model: P35i Pellet/Biomass Fireplace Insert #1-70-774195 #1-70-774235 NOTICE DO NOT DISCARD THIS MANUAL • • • Important operating and Read, understand and Leave this manual with maintenance instructions follow these instructions party responsible for use included. for safe installation and and operation. operation. WARNING WARNING Please read this entire manual...
  • Page 2 P35i Fireplace Insert Hearth & Home Technologies welcomes you to our tradition of excellence! By choosing a Harman® appliance, you have become part of a long standing family committed to meeting the heating needs of consumers with the most distinctive, powerful and responsible home heating products available. The P35i insert has brilliant features in an elegant package, giving you 0 to 35,000 BTU when you need it, automatically. Aside from the regular, simple cleaning process, you need only set your desired room temperature, keep the hopper full, and the ash pan empty. With the P35i, you will notice even heat throughout your zone and a level of convenience you never thought possible. The P35i takes advantage of Harman® 30+ years of stove design, technology and manufacturing. Output is managed by a microprocessor that senses the room temperature and the fire temperature with two thermistor probes and then determines the best feed rate for your heating demand. The platinum combination is Harman® Patented Pellet Pro Feeder system, and ESP Control which have been developed to their highest state. These features work together to allow amazing heat output with little regard for fuel quality. We wish you and your family many years of enjoyment in the warmth and comfort of your hearth appliance. Thank you for choosing Harman®. When This Room Heater Is Not Properly Installed, Harman®,...
  • Page 3: Table Of Contents

    P35i Fireplace Insert Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS Section 1: Listing and Code Approvals Section 7: Appliance Set-Up A. Appliance Certifications A. Outside Air Attachment B. Mobile Home Approval B. Installing the Surround C. Glass Specifications C. Routing the Power Cord D. Electrical Rating D. Securing the Mounting Frame E. BTU & Efficiency Specifications E. Attaching the Venting F. Installing the Body Into The Frame Section 2: Special Warnings and Notes G. Control Board Installation...
  • Page 4: Section 1: Listing And Code Approvals

    P35i Fireplace Insert Listing and Code Approvals E. BTU & Efficiency Specifications A. Appliance Certification Model: P35i Insert Particulate Emissions Exempt from EPA per Laboratory: OMNI-Test Laboratories, Inc. Rating: 40 CFR, Method 28A Report No. 135-S-25-6.2 0 or 6,000 - 35,000 / hr *BTU Input: Type: Solid Fuel Room Heater / Fireplace Heating Capacity: 1,500 sq. ft. Insert. Standard(s): ASTM E1509-04, ULC S628-93 and Hopper Capacity- 41 lbs. ULC/ORD C1482-M1990 #1-70-774195 (19½ ") Hopper Capacity- 62 lbs.
  • Page 5: Section 2: Special Warnings And Notes

    P35i Fireplace Insert Special Warnings and Notes Carbon monoxide, referred to as CO, is a colorless, CO detectors are very sensitive and may sound an alarm odorless gas that is produced during combustion of solid for fumes other than CO or CO from sources other than fuels. CO is toxic and can be fatal. the stove such as a car or lawn mower exhaust. If the alarm sounds Even though this stove is designed to be as safe as 1. Increase house ventilation by opening windows or...
  • Page 6: Considerations

    P35i Fireplace Insert Getting Started A. Design, Installation & Location B. Fire Safety Considerations Maintain the designated clearances to combustibles. Insulation must not touch the chimney. You must maintain 1. Appliance Location the designated air space around the chimney. This space Consideration must be given to safety, convenience, traffic around a chimney is necessary to allow natural heat flow, and the fact that the appliance will need to be vented removal from the area. Insulation in this space will cause to the outside. This appliance may only be installed into a heat buildup, which may ignite wood framing. NOTE: an existing masonry or manufactured wood-burning Clearances may only be reduced by means approved fireplace or using the optional zero-clearance cabinet to by the regulatory authority having jurisdiction.
  • Page 7: Component Locator

    P35i Fireplace Insert C. Component Locations Hopper Lid Latch Viewing Glass Ash Pan Cover Door Latch Control Panel Return Air Slots Do Not allow finish materials to block the air flow through the return air slots. Combustion Blower Exhaust Sensing...
  • Page 8: Pre-Use Checklist

    P35i Fireplace Insert D. Pre- Use Check List 1. Place the appliance in a location near the WARNING final installation and follow the procedures below: Inspect appliance and components for Open the appliance and remove all articles damage. Damaged parts may impair safe packed inside. Inspect all items for shipping operation. damage. Notify dealer of any missing or • Do NOT install damaged components. damaged goods. • Do NOT install incomplete components. All safety warnings have been read and • Do NOT install substitute components. followed precisely. Report damaged parts to dealer. This Owner's Manual has been read in it's entirety. Floor protection requirements have been read and followed. The flue connector has been installed in WARNING accordance with the instructions herein. The proper clearances from the appliance Fire Risk. and chimney connector to combustibles have been met.
  • Page 9: Section 4: Dimensions & Clearances

    P35i Fireplace Insert Dimensions & Clearances A. Appliance Dimensions 24” 60.96 cm Standard Surround Oversize Surround # 1-00-774221 # 1-00-774250 40" (101.6 cm) 46" (116.8 cm) 31" (78.74 cm) 34" (86.36 cm) 22” 55.88 cm 14” 35.56 cm 2” 5.08 cm 8”...
  • Page 10: Clearances To Combustibles

    P35i Fireplace Insert B. Clearances To Combustibles - D. Minimum Opening for Masonry Masonry or Manufactured Fireplace and Manufactured Fireplaces The clearances specified are for your safeTy! These clearances may only be reduced by means approved by The regulaTory auThoriTy. Mantel...
  • Page 11: Factory Built Fireplaces

    P35i Fireplace Insert F. Factory-Built Fireplace The factory built chimney must be listed per UL 127 (US) and meet type HT requirements of UL 103 (US). Factory Installation Built fireplace chimneys tested to UL 127-98 may be, at the fireplace manufacturers option, tested to the same criteria When installing the P35i Insert into a factory built wood as UL 103HT requirements. If the chimney is not listed as burning fireplace, several things need to be taken into meeting HT requirements, or if the factory built fireplace was consideration. tested prior to 1998, a full height listed chimney liner must be The size of the fireplace opening. Will the unit fit into installed from the appliance flue collar to the chimney top. the opening? Some of the factory built fireplaces have Liner must meet high temperature (2100 F) per UL1777 (US). The liner must be securely attached to both the flue collar metal smoke shields inside the top that can be removed and the chimney cap. To prevent room air passage to the to gain height. Keep in mind that anything removed...
  • Page 12: Section 5: Vent Information

    P35i Fireplace Insert Chimney connector shall not pass through an attic or roof Vent Information space, closet or similar concealed space, or a floor or ceiling. A. Vent Termination Requirements Inside Corner Detail Fixed Porch or Deck Closed Openable Openable...
  • Page 13: Avoiding Smoke And Odors

    P35i Fireplace Insert B. Avoiding Smoke and Odors Vent Configurations: To reduce probability of reverse drafting during shut- Negative Pressure, Shut-down, and Power down conditions, Hearth & Home Technologies strongly Failure: recommends: To reduce the probability of back-drafting or burn- • Installing the pellet vent with a minimum vertical run back in the pellet burning appliance during power of five feet, preferably terminating above the roof line. failure or shut-down conditions, the stove must be able to draft naturally without exhaust blower • Installing the outside air intake at least four feet below...
  • Page 14: Venting Requirements / Restrictions

    DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE. The recommended maximum flue lengths for the P35i Insert are as follows: NOTE: If burning a shelled corn and pellet mixture, 3" or 4" Stainless Steel Flex: 30 Lineal ft. Vertical* you must use approved venting components that are specifically designed for corn burning.
  • Page 15: Existing Fireplace Installation

    P35i Fireplace Insert D. Existing Fireplace Installation: Be sure to design the venting so that it can be easily cleaned. If using a short run of venting, whether flex or rigid, Check with your local authority having jurisdiction to through the damper and into the chimney flue; The determine if this venting method is acceptable. Some Damper must be removed or locked in the open...
  • Page 16: Rear Venting

    P35i Fireplace Insert The top of the chimney must also be sealed. E. Existing Fireplace, Rear Vent: Otherwise, it can become a nesting area or a water trap. NOTE: When installed in a rear vent configuration, the maximum BTU may be reduced due to elevated ESP temperatures associated with the horizontal exhaust stream. If passing through combustible material, the proper thimble from the vent manufacturer must be used.
  • Page 17: Mobile Home Installation

    P35i Fireplace Insert Mobile Home A. Mobile Home Installation CAUTION Outside Air Kit #1-00-774280 Must be used for installation in a mobile home. Maintain structural integrity of mobile home: • Floor, wall, ceiling and/or roof. 1. An outside air inlet must be provided for...
  • Page 18: Section 7: Appliance Set-Up

    P35i Fireplace Insert Appliance Set-Up A. Outside Air Attachment The image at left shows the use of the chimney for outside air supply. Also shown is the Outside Air Kit #1-00-774280 (sold separately) must Chimney intake extension on the top of the be used for attaching outside air to the insert. This kit chimney. It is slotted to allow fresh air into contains a 3" stub and gasket to mount to the frame,...
  • Page 19: Installing The Surround

    P35i Fireplace Insert B. Installing the Surround The surround consists of three panels, the top and two sides. Follow these steps for installation: 1. Remove the insert body from the mounting frame; 2. Start your leveling bolts into the floor of the frame and adjust to slightly raise the height.(see next section) This will allow some clearance toassemble the surround. 3. Prepare the side panels by removing three nuts each. The left side panel is the one with the control board opening. If mounting the control door, the hinge bracket will attach using the control panel mounting screws.
  • Page 20: Securing The Mounting Frame

    P35i Fireplace Insert E. Attaching the Venting D. Securing the Mounting Frame The mounting frame is the anchor for the appliance. If the frame is not secured properly, shifting will occur when sliding the insert in or out. The stove is supplied with a Leg Leveler Kit that contains (4) 5/16-18 X 1". These bolts should be...
  • Page 21: Installing The Body Into The Frame

    P35i Fireplace Insert F. Installing the Body into the Mounting Frame The rollers on the sides of the insert body will ride on the rails of the mounting frame. Once the body is all the way in, hook and close the top spring latches on each side to secure. Room sensor placed here gives an accurate measure of return air. Push the pre-cut hole inward, and feed the sensor from the back side. Allow the bulb of the sensor to extend approximately 1½...
  • Page 22: Optional Log Kit

    P35i Fireplace Insert I. Flame Guide Extension K. Service Rail Kit- #1-00-774125 Once flame guide is installed the Flame Guide Extension The Service Rail Kit is used to support the insert body should be installed by sliding it in behind the flame guide as while it is pulled out of the mounting frame for cleaning or shown below. service. Used only with a raised hearth installation, it is easily adjustable to a height range of 4" to 14". Assemble...
  • Page 23: Fire Safety

    P35i Fireplace Insert Operating Instructions A. Fire Safety • Shelled Field Corn- Corn is approved for use as a fuel ONLY when mixed with pellets. The tested You can never be too cautious when it comes to mixture is up to 50% corn. Since corn is grown as fire safety. Please give serious consideration to the a feed source, and not as a fuel, there are many following: possible inconsistencies with regards to burning.
  • Page 24: General Operating Information

    P35i Fireplace Insert C. General Operating Information The P35i's ESP control will maintain an output level to fit your temperature demands. There are two modes of operation; "Stove Temp" mode, where the control will maintain a specified constant temperature, regardless of the surrounding environment temperature conditions, Or "Room Temp" mode, where the control will adjust the rate of burn to meet a specified room temperature setting. You also have the choice of Automatic or Manual ignition. Regardless of the mode selected, operation is controlled by both, exhaust temperature- being reported by the ESP (Exhaust Sensing Probe), and the microprocessor circuit board. ESP Location We'll discuss these control devices and their functions now.
  • Page 25 P35i Fireplace Insert a. Feed Rate Adjustment c. Temperature Dial The Circuit board runs on a one minute timer cycle. The temperature dial is a dual purpose dial. In Room- Each minute, the board is thinking ahead to what it Temp mode, you select the room temperature you want needs to do for the next minute to maintain or achieve the stove to maintain at the room sensor probe. This the demanded temperature. What you are setting on is marked in Fahrenheit scale from 50 to 90 degrees. the feed adjuster dial is the maximum amount of feed In Stove-Temp mode, you select a temperature setting time, per minute, that you'll allow. based on the #1 - 7 with 1 being a minimum burn and 7 being a maximum burn rate.
  • Page 26: Before Your First Fire

    P35i Fireplace Insert D. Before Your First Fire F. Starting a Fire - "MANUAL" • Be sure the appliance is installed properly and 1. With the mode selector in the "OFF" position, and that all safety requirements have been met. the Feed Adjuster NOT on "Test", plug the power Pay particular attention to the clearances to cord into a properly grounded receptacle.
  • Page 27: Starting A Fire "Automatic

    P35i Fireplace Insert G. Starting a Fire - "AUTOMATIC" I. Relaxation Mode 1. With the mode selector in the "OFF" position, and An added feature for those times when you'd like to the Feed Adjuster NOT on "Test", plug the power unwind watching a fire but yet do not want all the heat. cord into a properly grounded receptacle. With the igniter switch in the "MANUAL" position and 2. Fill the hopper with DRY fuel. the mode selector in "STOVE TEMP", your temperature dial can be set up to a #3 and the distribution blower 3. Turn the FEED ADJUSTER dial to "Test". This will run the feed motor for one minute. If you begin to will be disabled. As you turn up the temperature dial see fuel entering the burn pot, you can stop the and the fire begins to burn hotter, the distribution test cycle. Return to #4 or #5 to start out.
  • Page 28: Section 9: Troubleshooting

    P35i Fireplace Insert With proper installation, operation, and maintenance, your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a Troubleshooting qualified service person in proper diagnosis and repair. This guide is intended for qualified service technician use only. Error Message Possible Cause Corrective Action Broken probe, wire or connection. Check connection / Replace Probe 3-Blinks; Poor ESP signal. Exhaust temperature has gone out of range Clean exhaust- possible soot or creosote multiple times. accumulation near probe. Broken sensor, wire or connection. Check connection / Replace sensor 4-Blinks; Poor Room Sensor signal. No fuel in hopper Load fuel Door, hopper lid, or ash pan open Close all doors and check seals...
  • Page 29: Shut-Down Procedure

    P35i Fireplace Insert Service & Maintenance A. Shut-down Procedure Soot- Formation and Need For Removal- When wood is burned, the products of combustion combine The best way to shut down the appliance is to simply with moisture to form a soot residue which accumulates let it run out of fuel, and shut down naturally as the on the flue lining. When ignited, this soot makes an temperature cools. This method is highly recommended...
  • Page 30: General Maintenance Procedures

    P35i Fireplace Insert C. General Maintenance Procedures 1. Burn Pot Grate Cleaning • Frequency: Daily to Weekly * • By: User Wear Leather Gloves To Prevent Skin Burns! This procedure can be done with a fire burning. It is recommended that you turn the temperature dial down approximately one half hour before to allow some cooling of the fire. Open the front door by lifting upward on the latch handle, then swing the door open. Using the scraper...
  • Page 31 P35i Fireplace Insert Warning! risK of fire! Keep combustible 5. Cleaning Heat Exchanger & Exhaust materials, gasoline and other flammable vapors and • Frequency: Monthly or after each ton of fuel is liquids clear of the appliance. burned. • By: User Do NOT store flammable materials in the vicinity of •...
  • Page 32 P35i Fireplace Insert k. With this cover removed, you can vacuum the d. Un-latch and remove the ash pan. Dispose of the paddle fan and the inside of the chamber. Be careful ashes in a metal container with a tight fitting lid. not to bend the blades on the paddle fan. e. Remove the two (2) corner cleanout covers by removing the wing-screws (one per). l. Before reinstalling the access cover, make sure the insulation between the two layers is in tact. f. Brush or vacuum the remaining ash from the firebox. g. Guide the vacuum hose upward into the exhaust passage in the right rear corner of the firebox.
  • Page 33 P35i Fireplace Insert 7. Cleaning the Door Glass 8. Venting and Chimney System • Frequency: As needed / Weekly • Frequency: Yearly or more frequently depending • By: User on ash build-up. • By: Service Technician / Chimney Sweep Whenever the view of the fire is obstructed, or weekly, clean the glass using a soft cloth dampened with Soot and Fly Ash: Formation & Need for Removal standard household glass cleaner.
  • Page 34: Motors And Components

    P35i Fireplace Insert D. Motors and Components Hopper Lid Latch Viewing Glass Ash Pan Cover Door Latch Control Panel Return Air Slots Combustion Blower Exhaust Sensing Probe (ESP) Pellet Pro Feeder Feed Motor Distribution Blower Ash Pan Latch Frame Latch...
  • Page 35 P35i Fireplace Insert 1. Feed Motor Requires no lubrication. Keep the motor windings free of dust. Can be wiped clean or vacuumed. To remove feed motor; • Slide the insert body out of the mounting frame. • Between the feed motor and the feeder body, you'll see the cam block with a bearing that actuates the pusher arm. • With a 7/16" wrench, loosen the hex-head bolt in the end of the cam. • With the bolt loosened, the feed motor and its mounting bracket will pull straight out of the auger shaft. 3. ESP- (Exhaust Sensing Probe) Remove and wipe clean with a soft cloth and glass cleaner or alcohol.
  • Page 36 P35i Fireplace Insert 4. Distribution Blower Requires no lubrication. Keep the motor windings and squirrel cage fan free of dust. Can be wiped clean or vacuumed. To remove distribution blower; • Slide the insert body out of the mounting frame. • Locate the blower in the back of the unit. You'll need to tilt the unit forward for easy access. • Remove 8 tek screws using a 5/16" driver or wrench. Loosen wing nut to remove cover 8 screws 5.
  • Page 37 P35i Fireplace Insert 6. Igniter Vacuum to clean. Whenever cleaning burn pot air chamber. To remove igniter; • Loosen wing screws and remove cover on front of burn pot. • Using a 5/16" wrench, remove the two black screws above the cleanout. The igniter and bracket are FEED MOTOR now free. • Slide the insert body out of the mounting frame. • Locate the pale blue and yellow wires entering at the bottom of the feeder body. • Remove wire ties as needed to loosen the igniter wires. • Pull the igniter and bracket out from the front until the wire disconnects are accessible. • When installing igniter, reverse these steps and be sure that the plastic coated wires are pulled all the way to the rear of the feeder. • Re- tie all wires clear of all hot or moving parts.
  • Page 38: Reference Materials

    P35i Fireplace Insert Reference Materials PLUG WHITE YELLOW BLACK WHITE LT.BLUE WHITE GREEN BLOWER DISTRIBUTION BLACK BLUE BLUE WHITE ONLY ACCENTRA USED GREEN Pellets or Corn/Pellet Mixture Only 3-90-775R15_04/13 Save These Instructions...
  • Page 39: Power Failure / Back-Up

    Contact your dealer if you have questions about UPS compatibility with your appliance. Harman® Surefire 512H Battery Back-up The 512H connects to a 12 volt deep cycle battery that will run your appliance for up to eight (8) hours. It includes a trickle charge feature that keeps your battery charged when power is available.
  • Page 40: Service Parts Listing

    P35i Pellet Insert Service Parts Beginning Manufacturing Date: July 2010 Pellet Insert Ending Manufacturing Date: Active (23.5 in)1-70-774235-1 (Black), (19.5 in)1-70-774195-1 (Black), Ending Manufacturing Date: June 2011 (23.5 in) 1-70-774235-2 (Charcoal), 1-70-774235-3 (Goldenfi re)) (19.5 in) 1-70-774195-2 (Charcoal), 1-70-774195-3 (Goldenfi re)) Part number list on following page.
  • Page 41 P35i Pellet Insert Service Parts Beginning Manufacturing Date: July 2010 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM Description COMMENTS PART NUMBER Pipe Stub/4 in Flex w/gasket 1-00-674040 3" Stub Kit 1-00-674039 Gasket Set, Burnpot/Pipe Stub Set of 5 1-00-07384 Mounting Frame Assembly 1-10-774235A Srew-HCS5/16-18 X 1-1/4 Pkg of 50 3-30-1129-50 #4 Surround Assembly...
  • Page 42 P35i Pellet Insert Service Parts Beginning Manufacturing Date: July 2010 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM Description COMMENTS PART NUMBER Circuit Board Plate 1-10-774114A 6 Amp Fuses Pkg of 5 3-20-49447-5 Control Panel Sticker 3-90-06655A Black 3-43-02000-1 Knob Brushed Chrome 3-43-02000-8 Gold 3-43-02000 Pre 008651553...
  • Page 43 P35i Pellet Insert Service Parts Beginning Manufacturing Date: July 2010 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM Description COMMENTS PART NUMBER Cleanout Cover Set Left & Right 1-00-774213 Combustion Blower 3-21-08639 Combustion Blower Mounting Screws Pkg of 100 1-00-53483208 Combustion Blower Mount 1-10-677006 4-3/4 Single Paddle Blade 3-21-00661 Combustion Cleanout 1-10-774167A Distribution Blower...
  • Page 44: Custom Surround Sizes

    P35i Pellet Insert Service Parts Beginning Manufacturing Date: July 2010 Ending Manufacturing Date: Active #27 Feeder Assembly 27.1 27.8 27.6 27.2 27.3 27.9 27.10 27.7 27.4 27.5 27.20 27.19 27.18 27.11 27.17 27.13 27.12 27.16 27.14 27.15 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
  • Page 45: Warranty Policy

    P35i Fireplace Insert D. Custom Size Surround This diagram shows the minimum dimensions of a custom fit surround panel, part number 1-00-774221-SPL. Note that arched surrounds can only be made flat. Therefore, the intake air slots, normally in the sides of the surround, are moved to the face. Rectangular surrounds can be made flat if desired, and they will also have the intake slots in the face. P35i Custom Surround - Part #: 1-00-774221-SPL The top of the mounting frame must be covered at this point. Rectangular- Arched- Minimum Minimum Height Arched- Minimum Side Height Center Height 28 11/16"...
  • Page 46 Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo- nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below. WARRANTY PERIOD: Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table. The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions. Warranty Period HHT Manufactured Appliances and Venting Components Covered Parts Labor Wood Pellet Coal Electric Venting Wood All parts and material except as covered by Conditions, 1 Year...
  • Page 47 WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. • Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product. • Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty. WARRANTY ExCLUSIONS: This warranty does not cover the following: • Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty. • Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes. • Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass. • Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com- plaints related to this noise are not covered by this warranty. • Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera- tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/ incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;...
  • Page 48 P35i Fireplace Insert Service & Maintenance Log Date Of Service Performed By Description Of Service Save These Instructions 3-90-775R15_04/13 Pellets or Corn/Pellet Mixture Only...
  • Page 49 P35i Fireplace Insert Save These Instructions 3-90-775R15_04/13 Pellets or Corn/Pellet Mixture Only...
  • Page 50 At Harman®, we build each product to a standard, not a price. This powerful heating appliance boasts uncompromising attention to detail and helps preserve our planet by using environmentally responsible fuels. (Signature of Boxer) Your premium quality hearth product designed and assembled by the experienced and skilled members at Harman®...

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