VTech IS7121-22 User Manual page 98

Appendix
Troubleshooting
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other appliances
might cause the phone to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset before dialing, or dialing
from another room with less background noise.
• If other phones in your home are having the same problem, contact your telephone
service provider (charges may apply).
My cordless handset isn't performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have moved out
of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for the cordless handset and telephone base
to reset.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
Out of range or No power at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset closer to the telephone base for synchronization.
• Move the cordless handset closer to the telephone base. You may have moved out
of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for the cordless handset and telephone base
to reset.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
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