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Problem
While storing an item in
the phonebook or
assigning a one touch
dial, the handset starts to
ring.
I assigned a phonebook
item to a desired category,
but category ring tones
will not sound.
I cannot redial by
pressing {R}.
7 flashes or the
handset beeps
intermittently while it is in
use.
I fully charged the
batteries, but 7 still
flashes.
I cannot receive
documents using the
handset.
I cannot make a call with
the handset.
I cannot register a
handset to a base unit.
11.3.4 Fax – sending
Problem
I cannot send documents.
Cause & Solution
L To answer a call, press {C} or {s}. Storing will be cancelled.
Store the name and number again.
L You must subscribe to Caller ID service.
L Set to TEL mode, TAM/FAX mode or FAX ONLY mode to use SMS
features.
L If the redialled number was more than 24 digits long, the number
will not be redialled. Redial the number manually.
L Fully charge the batteries (page 22).
L Clean the charge contacts and charge again (page 22).
L It is time to replace the batteries (page 20).
L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 19)
or clear the jammed paper (page 98).
L The call bar feature is set. Turn it OFF (page 78).
L You dialled a call restricted number. Remove the number from the
call restricted list (page 80).
L The key lock feature is turned ON. Turn it OFF (page 30).
L The maximum number of base units are already registered to the
handset. Cancel unused base unit registrations from the handset
(page 83).
L The maximum number of handsets are already registered to the
base unit. Cancel unused handset registrations from the base unit
(page 83).
L You entered the wrong PIN. If you forget your PIN, consult our
Customer Care Centre.
L Locate the handset and the base unit away from other electrical
appliances.
Cause & Solution
L The other party's fax machine is busy or has run out of recording
paper. Try again.
L The other party does not have a fax machine. Check with the other
party.
L The other party's fax machine failed to answer the fax
automatically. Send the fax manually (page 49).
L The memory is full of received documents and the quick scan
(feature #34 on page 69) is ON. Turn this feature OFF, and send
the fax again.
11. Help
93
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