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11.2 Error messages – Base unit display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
"CALL SERVICE"
"CHECK DOCUMENT"
"CHECK FILM"
"CHECK MEMORY"
"CHECK PAPER"
"COVER OPEN"
"FAX IN MEMORY"
"FAX MEMORY FULL"
"FILM EMPTY"
"FILM NEAR EMPTY"
"MEMORY FULL"
Cause and Solution
L There is something wrong with the unit. Contact our service
personnel.
L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 102) and try again.
L Attempted to send a document longer than 600 mm. Press
{STOP} to remove the document. Divide the document into two or
more sheets and try again.
L The ink film is empty. Replace the ink film with a new one (page
18).
L The ink film is not installed. Install it (page 16).
L The ink film is slack or creased. Tighten it (see step 5 on page 17).
L Memory (telephone numbers, parameters, etc.) has been erased.
Re-program.
L Recording paper is not installed or the unit has run out of paper.
Install paper and press {START} to clear the message.
L The recording paper was not fed into the unit properly (page 100).
Reinstall paper (page 19) and press {START} to clear the
message.
L The recording paper has jammed near the recording paper
entrance. Clear the jammed paper (page 98) and press {START}
to clear the message.
L The back cover is open. Close it.
L The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 106.
L The memory is full of received documents due to a lack of
recording paper, a lack of ink film or a recording paper jam. Install
paper (page 19), install ink film (page 16) or clear the jammed
paper (page 98).
L When performing memory transmission, the document being
stored exceeded the memory capacity of the unit. Send the entire
document manually.
L The ink film is empty. Replace the ink film with a new one (page
18).
L The ink film is slack. Tighten it (see step 5 on page 17) and install
again.
L The fax machine is positioned near appliances such as TVs or
speakers which generate an intense magnetic field.
L The remaining ink film is low. Prepare a new ink film (page 11).
L When making a copy, the document being stored exceeded the
memory capacity of the unit. Press {STOP} to clear the message.
Divide the document into sections.
11. Help
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