Panasonic KX-TCD340FX Operating Instructions Manual
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Panasonic KX-TCD340FX Operating Instructions Manual

Panasonic KX-TCD340FX Operating Instructions Manual

Digital cordless answering system
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TCD340FX(e).book Page 1 Wednesday, June 8, 2005 3:57 PM

Operating Instructions

Digital Cordless Answering System
KX-TCD340FX
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

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Summary of Contents for Panasonic KX-TCD340FX

  • Page 1: Operating Instructions

    TCD340FX(e).book Page 1 Wednesday, June 8, 2005 3:57 PM Operating Instructions Digital Cordless Answering System KX-TCD340FX Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 3: Feature Highlights

    TCD340FX(e).book Page 3 Wednesday, June 8, 2005 3:57 PM Feature highlights Feature highlights Colour display The handset’s colour display allows you to customise the handset to your liking. You can customise the handset by selecting the “wallpaper” pattern shown on the display in standby mode (page 30). If you set the wallpaper to “Off”, the display colour (page 30) setting will be used instead.
  • Page 4 TCD340FX(e).book Page 4 Wednesday, June 8, 2005 3:57 PM Feature highlights SMS (Short Message Service) SMS allows you to send and receive text messages between other fixed- line and mobile phones that support compatible SMS networks and features. SMS features are available only after subscribing to Caller ID and/or appropriate service (page 42).

  • Page 5: Table Of Contents

    TCD340FX(e).book Page 5 Wednesday, June 8, 2005 3:57 PM Table of Contents Preparation SMS (Short Message Service) Accessory information ....6 Important information ....7 Using SMS (Short Message Service).

  • Page 6: Accessory Information

    TCD340FX(e).book Page 6 Wednesday, June 8, 2005 3:57 PM Preparation Accessory information Included accessories AC adaptor Telephone line cord Rechargeable batteries PQLV19CE AAA (R03) size HHR-4EPT Handset cover Operating instructions Quick guide Additional/replacement accessories Model No. Description P03P 2 rechargeable nickel metal hydride (Ni-MH) batteries KX-TCA130FX Additional handset KX-A272...

  • Page 7: Important Information

    TCD340FX(e).book Page 7 Wednesday, June 8, 2005 3:57 PM Preparation Warning: Important information L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. General L Unplug this unit from power outlets if it L Use only the AC adaptor included with this emits smoke, an abnormal smell or makes product, noted on page 6.

  • Page 8: Controls And Displays

    TCD340FX(e).book Page 8 Wednesday, June 8, 2005 3:57 PM Preparation L Only use the included base unit (or For business users in the European charger) to charge the battery(ies). Do not Union tamper with the base unit (or charger). If you wish to discard electrical and Failure to follow these instructions may electronic equipment, please contact your cause the battery(ies) to swell or explode.
  • Page 9 TCD340FX(e).book Page 9 Wednesday, June 8, 2005 3:57 PM Preparation F Navigator key C Display D {Answer on}/Answer on indicator L {e}{v}: To search for the desired item in menus. E {d} (Greeting) L {>}: To select the desired item or F {4} (Erase) move the cursor to the right.
  • Page 10 TCD340FX(e).book Page 10 Wednesday, June 8, 2005 3:57 PM Preparation Display Meaning Display Meaning icon icon Handset is accessing base SMS memory is full. (SMS unit. (intercom, paging, users only) changing base unit settings, The base unit is on a call. etc.) Another handset is on a call Handset is on an outside...
  • Page 11 TCD340FX(e).book Page 11 Wednesday, June 8, 2005 3:57 PM Preparation L Pressing the left, middle, or right soft key Soft Action selects the leftmost, centre, or rightmost soft key icon respectively. icon L The icons shown will vary depending on Displayed when the soft key how you are using the unit.

  • Page 12: Connections

    TCD340FX(e).book Page 12 Wednesday, June 8, 2005 3:57 PM Preparation of the adaptor may cause it to become disconnected. Connections When the AC adaptor is connected, a short beep will be heard. If it is not heard, check Battery installation the connections.

  • Page 13: Screen Saver Mode

    L If the handset is turned off, it will be turned flashes. on automatically when it is placed on the base unit. Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH batteries (700 mAh) Operation...

  • Page 14: Battery Replacement

    Important: “Tone”: Select when you have a touch tone L We recommend the use of Panasonic service. rechargeable batteries noted on page 6. If “Pulse”: Select when you have rotary or you install non-rechargeable batteries and pulse service.
  • Page 15 TCD340FX(e).book Page 15 Wednesday, June 8, 2005 3:57 PM Preparation Enter the current hour and minute by selecting 2 digits for each. L You can select “AM”, “PM” or 24-hour time entry by pressing {*} repeatedly. Example: 3:30 PM Press {0}{3} {3}{0}, then press {*} repeatedly until “03:30 PM”...

  • Page 16: Making/Answering Calls

    TCD340FX(e).book Page 16 Wednesday, June 8, 2005 3:57 PM Making/Answering Calls L If {s} is pressed, the unit will redial automatically if the other party’s line is Making calls using the engaged. handset Note: L You can also press {C} or {s} before Lift the handset and dial the phone pressing q.

  • Page 17: Other Features

    TCD340FX(e).book Page 17 Wednesday, June 8, 2005 3:57 PM Making/Answering Calls Press {<} or {>} to move the cursor, Other features then edit the number. L Place the cursor on the number you Voice enhancer wish to erase, then press {C/T}. You can change the tone quality of the L Place the cursor to the right of where receiver while you are on a call.

  • Page 18: Making Calls Using The Base Unit

    TCD340FX(e).book Page 18 Wednesday, June 8, 2005 3:57 PM Making/Answering Calls R button (to use the recall feature) Recording a telephone conversation {R} is used to access optional telephone using the handset services. Contact your service provider for You can record your conversation while on details.

  • Page 19: Answering Calls Using The Handset

    TCD340FX(e).book Page 19 Wednesday, June 8, 2005 3:57 PM Making/Answering Calls – If the handset is on the base unit, just lift L You can change the recall time (page 36). it up. Pause button (for PBX/long distance To adjust the speaker volume service users) Press {>} or {<} while talking.

  • Page 20: Answering Calls Using The Base Unit

    TCD340FX(e).book Page 20 Wednesday, June 8, 2005 3:57 PM Making/Answering Calls When finished talking, press {ih} or To change ringtones place the handset on the base unit. You can change the ringtone used by the base unit. Auto talk feature Press {>} or {<} when the base unit is You can answer calls simply by lifting the in standby mode.

  • Page 21: Phonebooks

    TCD340FX(e).book Page 21 Wednesday, June 8, 2005 3:57 PM Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually.
  • Page 22 TCD340FX(e).book Page 22 Wednesday, June 8, 2005 3:57 PM Phonebooks Searching by first character (index Changing a name, phone number, search) category Press U (left soft key), then press Find the desired entry (page 21), then press $ (middle soft key). Select “Index Search”, then press Select “Edit”, then press ,.

  • Page 23: Chain Dial

    TCD340FX(e).book Page 23 Wednesday, June 8, 2005 3:57 PM Phonebooks number from the handset phonebook by number or bank account PIN that you have simply pressing a dial key. stored in the handset phonebook, without having to dial manually. Find the desired entry (page 21), then press $ (middle soft key).

  • Page 24: Shared Phonebook

    TCD340FX(e).book Page 24 Wednesday, June 8, 2005 3:57 PM Phonebooks L To change the audible call announcement, press v, then Shared phonebook repeat from step 6. The shared phonebook allows you to make Select “Save”, then press ,. calls without having to dial manually. Any Press {ih}.
  • Page 25 TCD340FX(e).book Page 25 Wednesday, June 8, 2005 3:57 PM Phonebooks Select the character entry mode that Select “Save”, then press ,. contains the character you are Press {ih}. searching for, and press ,. Press the dial key ({0} to {9}) which Playing back an audible call contains the character you are announcement...

  • Page 26: Copying Phonebook Entries

    Find the desired handset phonebook Handset phonebook entries (page 21) can entry (page 21), then press $ be copied from the handset to the (middle soft key). phonebook of a compatible Panasonic Select “Copy”, then press ,. handset. Press {0}. Copying one entry To continue copying another entry, select “Yes”, then press ,.

  • Page 27: Handset Settings

    TCD340FX(e).book Page 27 Wednesday, June 8, 2005 3:57 PM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is highlighted. Handset settings Sub-menu Sub-menu 2...

  • Page 28: Time Settings

    TCD340FX(e).book Page 28 Wednesday, June 8, 2005 3:57 PM Handset Settings Time settings Ringer setup Alarm Ringer volume An alarm will sound for 3 minutes at the set Press $ (middle soft key). time once or daily. Set the date and time Select Y, then press ,.

  • Page 29: Night Mode

    TCD340FX(e).book Page 29 Wednesday, June 8, 2005 3:57 PM Handset Settings Note: Enter the desired hour and minute you wish to start this feature by selecting 2 L If you select one of the melody ringtones, digits for each. the ringtone will continue to sound for several seconds if the caller hangs up L If you use 12-hour time entry, select before you answer.

  • Page 30: Display Setup

    TCD340FX(e).book Page 30 Wednesday, June 8, 2005 3:57 PM Handset Settings Select “Night Mode”, then press Press $ (middle soft key). Select Y, then press ,. Select “Ring Delay”, then press Select “Display Setup”, then press Select the desired setting, then press Select “Wallpaper”, then press ,.

  • Page 31: Call Options

    TCD340FX(e).book Page 31 Wednesday, June 8, 2005 3:57 PM Handset Settings Select the desired setting, then press Call options Press {ih}. Note: Turning call bar on/off L If “Base Number” is selected and the This feature prohibits making outside calls current base unit number is 2, “-2-”...

  • Page 32: Other Options

    Select “On” or “Off”, then press ,. of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, Press {ih}. consult your nearest Panasonic service Note: centre. L If keytones are turned off, error tones will Press $ (middle soft key).
  • Page 33 TCD340FX(e).book Page 33 Wednesday, June 8, 2005 3:57 PM Handset Settings L The following items will be retained: – Handset phonebook entries (Category names, ringtones, and display colours will be reset to their default settings.) – Date and time...

  • Page 34: Base Unit Settings

    TCD340FX(e).book Page 34 Wednesday, June 8, 2005 3:57 PM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L These items are customised using the handset. L When customising the base unit, the current item or setting is highlighted.

  • Page 35: Ringer Setup

    TCD340FX(e).book Page 35 Wednesday, June 8, 2005 3:57 PM Base Unit Settings Press ,. Ringer setup Press {ih}. Turning night mode on/off Night mode Press $ (middle soft key). Night mode allows you to select a block of Select Z, then press ,. time during which the base unit will not ring for outside calls.

  • Page 36: Call Options

    TCD340FX(e).book Page 36 Wednesday, June 8, 2005 3:57 PM Base Unit Settings Storing/changing emergency Call options numbers These settings determine which phone Changing the recall time numbers can be dialled while the call bar feature is on (page 31). Change the recall time, if necessary, depending on the requirements of your Press $ (middle soft key).

  • Page 37: Other Options

    PIN. The unit will not reveal Select a memory location, then press the PIN to you. If you forget your PIN, consult your nearest Panasonic service L If the memory location already centre. contains a restricted number, the Press $ (middle soft key).
  • Page 38 TCD340FX(e).book Page 38 Wednesday, June 8, 2005 3:57 PM Base Unit Settings L If you changed the PIN, enter it (page 37). Select “Other Options”, then press Select “Reset Base”, then press Select “Yes”, then press ,. Press {ih}. Note: L The following items will be deleted or reset to their default settings: –...

  • Page 39: Caller Id Service

    TCD340FX(e).book Page 39 Wednesday, June 8, 2005 3:57 PM Caller ID Service you should view the caller list to see who called while you were out. Using Caller ID service Category features for handset Important: phonebook L This unit is Caller ID compatible. To use Caller ID features (such as displaying Categories can help you identify who is caller phone numbers), you must...

  • Page 40: Caller List

    TCD340FX(e).book Page 40 Wednesday, June 8, 2005 3:57 PM Caller ID Service Select the current setting of the category Press {C} or {s} to call back the colour, then press ,. displayed party. Select the desired colour, then press Editing a caller’s phone number Press {ih}.

  • Page 41: Voice Mail Service

    TCD340FX(e).book Page 41 Wednesday, June 8, 2005 3:57 PM Caller ID Service Select “Add Phonebook”, then press Continue from step 3, “Adding entries to the handset phonebook”, page 21. Voice mail service Voice mail is an automatic answering service offered by your service provider. If you subscribe to this service, your service provider’s voice mail system can answer calls for you when you are unavailable to...

  • Page 42: Sms (Short Message Service)

    TCD340FX(e).book Page 42 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) Note: Using SMS (Short L If you try to send a message while SMS is turned off, a tone sounds and the Message Service) message is placed in the receive list with “FD”...

  • Page 43: Sending A Message

    TCD340FX(e).book Page 43 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) service provider. Consult your SMS service provider for details. Sending a message L If your message contains over 160 characters, the message is a long Writing and sending a new message and j is displayed.

  • Page 44: Receiving A Message

    TCD340FX(e).book Page 44 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) Press {e} or {v} repeatedly to select L Messages which have already been the message, then press ,. read are indicated by a “Q”, even if they were read using another handset. Press $, select “Edit Message”, L To erase a message, press w, press ,, then continue from step 4,...

  • Page 45: Guide To Sms Settings

    TCD340FX(e).book Page 45 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) SMS settings Page Erasing received messages PBX line access number page 45 While reading a received message, (default: “Off”) press $ (middle soft key). Note: Select “Erase”, then press ,. L If the base unit is reset to its default L To erase all messages, select “Erase settings, the contents of the receive and...

  • Page 46: Available Character Entries For Sms

    TCD340FX(e).book Page 46 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) Available character entries for SMS Important: L For character entry when entering the name for phonebook, etc., see page 61. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 47 TCD340FX(e).book Page 47 Wednesday, June 8, 2005 3:57 PM SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase:...

  • Page 48: Answering System Features

    TCD340FX(e).book Page 48 Wednesday, June 8, 2005 3:57 PM Answering System Features Answering system Turning the answering system on/off This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the Using the base unit phone.

  • Page 49: Listening To Messages

    TCD340FX(e).book Page 49 Wednesday, June 8, 2005 3:57 PM Answering System Features Press {5} to stop recording. Using the handset L The greeting message is played back. Press $ (middle soft key). Note: Select u, then press ,. L If “E” is displayed, record the greeting Select “Play Greeting”, then press message again.
  • Page 50 TCD340FX(e).book Page 50 Wednesday, June 8, 2005 3:57 PM Answering System Features – the base unit beeps about once a minute if If pressed within the first 5 seconds of a the message alert feature (page 54) has message, the previous message will be been turned on played.

  • Page 51: Recording A Voice Memo Using The Handset

    TCD340FX(e).book Page 51 Wednesday, June 8, 2005 3:57 PM Answering System Features Select “Call Back”, then press ,. Direct command Note: L To edit the number before calling back, operation using the select “Edit and Call”, press ,, handset edit the number, then press ,. You can operate the answering system by pressing dial keys, rather than navigating Recording a voice memo...

  • Page 52: Remote Operation

    TCD340FX(e).book Page 52 Wednesday, June 8, 2005 3:57 PM Answering System Features sec.” for activating the ring delay feature. Remote operation Using the answering system Using a touch tone phone, you can call your phone number from outside and access the remotely unit to listen to messages or change Dial your phone number from a touch...

  • Page 53: Guide To Answering System Settings

    TCD340FX(e).book Page 53 Wednesday, June 8, 2005 3:57 PM Answering System Features L If message memory is full, erase L The greeting message is played back. unnecessary messages (page 53). L You can hang up, or enter your remote access code again and begin remote Remote commands operation.
  • Page 54 TCD340FX(e).book Page 54 Wednesday, June 8, 2005 3:57 PM Answering System Features Select “Settings”, then press ,. Press {ih}. Select “Number of Rings”, then Note: press ,. L When the message recording time is set to “Greeting Only”: Select the desired setting, then press –...

  • Page 55: Multi-Unit Operation

    TCD340FX(e).book Page 55 Wednesday, June 8, 2005 3:57 PM Multi-unit Operation Operating additional units Registering a handset to a base unit Additional handsets Up to 6 handsets can be registered to a To register an additional handset to a single base unit. Additional handsets will base unit (easy registration) give you the freedom to, for example, have The included handset and base unit are...

  • Page 56: Cancelling A Handset

    TCD340FX(e).book Page 56 Wednesday, June 8, 2005 3:57 PM Multi-unit Operation Select Y, then press ,. Cancelling a handset Select “Registration”, then press A maximum of 6 handsets can be registered , 2 times. to a base unit. A handset can cancel its own Select a base unit number, then press registration (or the registration of another handset) that is stored in the base unit.

  • Page 57: Intercom

    When a handset calls the base unit by using a DECT repeater. Please use only Handset: the Panasonic DECT repeater noted on Press {INT} and {0}. page 6. Consult your Panasonic dealer for L The base unit will ring. details. Important: Base unit: Press {s} to answer.

  • Page 58: Transferring Calls, Conference Calls

    TCD340FX(e).book Page 58 Wednesday, June 8, 2005 3:57 PM Multi-unit Operation L To page all handsets, press {x} and L The base unit user can talk with a {0}. You can talk with the handset handset user. user who answers first. (Paging) Handset: L To stop paging, press {x} again.

  • Page 59: Between Handsets

    TCD340FX(e).book Page 59 Wednesday, June 8, 2005 3:57 PM Multi-unit Operation Note: Transferring a call without speaking to L If the other handset user does not answer the handset user the call within 1 minute, the call will ring at During an outside call, press {x}, then your handset again.

  • Page 60: Useful Information

    TCD340FX(e).book Page 60 Wednesday, June 8, 2005 3:57 PM Useful Information Wall mounting Screws Hook 108 mm Note: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall.

  • Page 61: Available Character Entries

    TCD340FX(e).book Page 61 Wednesday, June 8, 2005 3:57 PM Useful Information Available character entries Important: L For character entry when writing SMS messages, see page 46. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 62 TCD340FX(e).book Page 62 Wednesday, June 8, 2005 3:57 PM Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase:...
  • Page 63 TCD340FX(e).book Page 63 Wednesday, June 8, 2005 3:57 PM Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)

  • Page 64: Troubleshooting

    TCD340FX(e).book Page 64 Wednesday, June 8, 2005 3:57 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause &...
  • Page 65 TCD340FX(e).book Page 65 Wednesday, June 8, 2005 3:57 PM Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 66 Cancel unused handset registrations from the base unit (page 56). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from...
  • Page 67 TCD340FX(e).book Page 67 Wednesday, June 8, 2005 3:57 PM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 68 TCD340FX(e).book Page 68 Wednesday, June 8, 2005 3:57 PM Useful Information Problem Cause & solution I cannot operate the answering L Another handset or the base unit user is using the system. answering system, SMS features, accessing the caller list or changing base unit settings. Wait for the other user to finish.

  • Page 69: Specifications

    TCD340FX(e).book Page 69 Wednesday, June 8, 2005 3:57 PM Useful Information L The illustrations used in these operating instructions may differ slightly from the Specifications actual product. I Standard: Connections: DECT (Digital Enhanced Cordless The unit will not work during a power failure. Telecommunications), We recommend you connect a standard GAP (Generic Access Profile)

  • Page 70: Index

    TCD340FX(e).book Page 70 Wednesday, June 8, 2005 3:57 PM Index Contrast: 31 Icons: 9 Index Language: 31 Standby mode: 30 A Alarm: 28 E Emergency numbers: 36 Answering calls Base unit: 20 H Handset Handset: 19 Additional handsets: 55 Answering system: 48 Cancelling: 56 PIN: 32 Listening to messages: 49...
  • Page 71 TCD340FX(e).book Page 71 Wednesday, June 8, 2005 3:57 PM Index Ringtones Base unit: 20 Handset: 28 S Screen saver mode: 13 SMS feature: 42 Speakerphone: 16, 18 T Temporary tone dialling: 18, 19 Transfer calls: 58 V Voice enhancer: 17 Voice mail: 41 Volume Receiver: 16...
  • Page 72 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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