Panasonic KX-TCD220G Operating Instructions Manual

Digital cordless answering system
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TCD220G(e-g).book Page 1 Thursday, January 20, 2005 11:43 AM

Operating Instructions

Digital Cordless Answering System
KX-TCD220G
Model No.
This unit is compatible with Caller ID and SMS. To use these features,
you must subscribe to the appropriate service of your service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future
reference.

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Summary of Contents for Panasonic KX-TCD220G

  • Page 1: Operating Instructions

    TCD220G(e-g).book Page 1 Thursday, January 20, 2005 11:43 AM Operating Instructions Digital Cordless Answering System KX-TCD220G Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 3: Feature Highlights

    TCD220G(e-g).book Page 3 Thursday, January 20, 2005 11:43 AM Feature highlights Feature highlights Phonebooks This unit provides the handset phonebook (200 names and phone numbers; Seite 14) and the shared phonebook (20 names and phone numbers; Seite 16). These phonebooks allow you to make calls without having to dial manually. For handset phonebook, you can assign each handset phonebook entry to the desired category, and search for handset phonebook entries by name or category.
  • Page 4: Table Of Contents

    TCD220G(e-g).book Page 4 Thursday, January 20, 2005 11:43 AM Inhalt Preparation Answering System Features Accessory information....5 Answering system ....42 Important information .
  • Page 5: Preparation

    TCD220G(e-g).book Page 5 Thursday, January 20, 2005 11:43 AM Preparation Accessory information Included accessories AC adaptor Telephone line cord Rechargeable batteries PQLV19CE AAA (R03) size HHR-4EPT Handset cover Operating instructions Quick guide Additional/replacement accessories Model No. Description P03P 2 rechargeable nickel metal hydride (Ni-MH) batteries KX-TCA121EX Additional Digital Cordless Handset KX-A272...
  • Page 6: Important Information

    TCD220G(e-g).book Page 6 Thursday, January 20, 2005 11:43 AM Preparation – Away from electrical appliances such as Important information TVs, radios, personal computers or other phones. – In a convenient, high and central location. General L Use only the AC adaptor included with this Battery caution product, noted on Seite 5.
  • Page 7: Controls And Displays

    TCD220G(e-g).book Page 7 Thursday, January 20, 2005 11:43 AM Preparation N Dial keypad Controls and displays L The icons printed below the dial keys shown in the illustration (g, d, I etc.) indicate answering system operations. Controls O {INT} (Intercom) Handset P Microphone Hinweis:...
  • Page 8: Connections

    TCD220G(e-g).book Page 8 Thursday, January 20, 2005 11:43 AM Preparation Display icon Meaning Connections Handset is accessing base When the AC adaptor is connected, a short beep unit. (intercom, paging, will be heard. If it is not heard, check the changing base unit settings, connections.
  • Page 9: Battery Installation

    TCD220G(e-g).book Page 9 Thursday, January 20, 2005 11:43 AM Preparation When the batteries are fully charged, 5 Battery installation remains on the display. Insert the batteries negative (T) terminal first. Close the handset cover. Hinweis: L It is normal for the handset to feel warm during charging.
  • Page 10: Battery Replacement

    TCD220G(e-g).book Page 10 Thursday, January 20, 2005 11:43 AM Preparation Battery life Turning the power on/off After your Panasonic batteries are fully charged, you can expect the following performance: Power on Ni-MH batteries (700 mAh) Press {ih} for about 1 second.
  • Page 11: Making/Answering Calls

    TCD220G(e-g).book Page 11 Thursday, January 20, 2005 11:43 AM Making/Answering Calls To make a call using the redial list Making calls The last 10 phone numbers dialled are stored in the redial list. Lift the handset and dial the phone number. L To correct a digit, press {C/T}, then enter Press {R}.
  • Page 12: Other Features

    TCD220G(e-g).book Page 12 Thursday, January 20, 2005 11:43 AM Making/Answering Calls Select “Löschen”, then press {>}. Key lock L If you want to erase all numbers in the list, The handset can be locked so that no calls or select “Alle löschen”, then press {>}. settings can be made.
  • Page 13: Answering Calls

    TCD220G(e-g).book Page 13 Thursday, January 20, 2005 11:43 AM Making/Answering Calls Recording a telephone conversation Other features You can record your conversation while on an Handset locator outside call. Using this feature, you can locate the handset if it Wichtig: has been misplaced.
  • Page 14: Phonebooks

    TCD220G(e-g).book Page 14 Thursday, January 20, 2005 11:43 AM Phonebooks entries by category. Additional category features Handset phonebook are available for Caller ID subscribers (Seite 30). Changing category names The handset phonebook allows you to make calls without having to dial manually. You can add 200 Press {k}, then press {j/OK}.
  • Page 15 TCD220G(e-g).book Page 15 Thursday, January 20, 2005 11:43 AM Phonebooks Select “Alle löschen”, then press {>}. Searching by category Select “Ja”, then press {>}. Press {k}, then press {R}. Select “Ja” again, then press {>}. Select “Kategoriesuche”, then press Press {ih}. {>}.
  • Page 16: Shared Phonebook

    TCD220G(e-g).book Page 16 Thursday, January 20, 2005 11:43 AM Phonebooks Chain dial Shared phonebook This feature allows you to dial phone numbers in The shared phonebook allows you to make calls the handset phonebook while you are on a call. without having to dial manually.
  • Page 17 TCD220G(e-g).book Page 17 Thursday, January 20, 2005 11:43 AM Phonebooks L If there is no space to store new entries, Editing entries in the shared “Speicher Voll” will be displayed. Erase phonebook unnecessary entries (Seite 17). Shared phonebook entries can be edited after To edit/correct a mistake you have saved them.
  • Page 18: Copying Phonebook Entries

    Handset phonebook entries (Seite 14) can be Select “Ja” again, then press {>}. copied from the handset to the phonebook of a Press {ih}. compatible Panasonic handset. Copying one entry Find the desired handset phonebook entry (Seite 14), then press {j/OK}.
  • Page 19 TCD220G(e-g).book Page 19 Thursday, January 20, 2005 11:43 AM Phonebooks To continue copying another entry, select “Ja”, then press {>}. Find the desired entry, then press {>}. L To finish copying, select “Nein”, then press {>}. Press {ih}.
  • Page 20: Handset Settings

    TCD220G(e-g).book Page 20 Thursday, January 20, 2005 11:43 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is indicated by >. Handset settings Sub-menu Sub-menu 2...
  • Page 21: Time Settings

    TCD220G(e-g).book Page 21 Thursday, January 20, 2005 11:43 AM Handset Settings Select “Mobilteileinst.”, then press Time settings {>}. Select “Ruftoneinstell.”, then press Alarm {>}. Select “Ruflautstärke”, then press {>}. An alarm will sound for 3 minutes at the set time Press {e} or {v} repeatedly to select the once or daily.
  • Page 22 TCD220G(e-g).book Page 22 Thursday, January 20, 2005 11:43 AM Handset Settings sleeping. Night mode can be set independently Press {ih}. for the handset and the base unit (Seite 26). Hinweis: Using the handset phonebook’s category feature L When the night mode is turned on, “[N]” is (Seite 14), you can also select categories of displayed.
  • Page 23: Display Setup

    TCD220G(e-g).book Page 23 Thursday, January 20, 2005 11:43 AM Handset Settings Changing the display contrast Display setup Press {j/OK}. Selecting the standby mode display Select “Mobilteileinst.”, then press {>}. “Basis Kennung”: The current base unit Select “Display-Einst.”, then press number is displayed. “Mobilt.-Nr.”: The current handset number is {>}.
  • Page 24: Other Options

    Resetting the handset to its default your new PIN. The unit will not reveal the PIN settings to you. If you forget your PIN, consult your nearest Panasonic service centre. Press {j/OK}. Press {j/OK}. Select “Mobilteileinst.”, then press Select “Mobilteileinst.”, then press {>}.
  • Page 25: Base Unit Settings

    TCD220G(e-g).book Page 25 Thursday, April 7, 2005 1:15 PM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L When customising the base unit, the current item or setting is indicated by >. Base unit settings Sub-menu Sub-menu 2...
  • Page 26: Ringer Setup

    TCD220G(e-g).book Page 26 Thursday, January 20, 2005 11:43 AM Base Unit Settings L If you use 12-hour time entry, select “AM” Ringer setup or “PM” by pressing {*} repeatedly before entering the time. Enter the desired hour and minute you wish Ringer volume to end this feature by selecting 2 digits for Press {j/OK}.
  • Page 27: Call Options

    TCD220G(e-g).book Page 27 Thursday, January 20, 2005 11:43 AM Base Unit Settings L If the memory location already contains an Call options emergency number, the number is displayed. Enter/edit the number, then press {j/OK}. Changing the recall time L To erase an emergency number, press and Change the recall time, if necessary, depending hold {C/T}.
  • Page 28 TCD220G(e-g).book Page 28 Thursday, January 20, 2005 11:43 AM Base Unit Settings Select a carrier code location (C1 to C5), Setting call restriction then press {>}. You can restrict selected handsets from dialling L If the location already contains a carrier certain numbers.
  • Page 29: Other Options

    PIN. The unit will not reveal the PIN step 6, the following default settings will be to you. If you forget your PIN, consult your changed for Austria: nearest Panasonic service centre. – Message centre 1 and 2 (Seite 38) Press {j/OK}. – Recall time (Seite 25) Select “Basis-Einstell.”, then press...
  • Page 30: Caller Id Service

    TCD220G(e-g).book Page 30 Thursday, January 20, 2005 11:43 AM Caller ID Service a conversation, the display will show the second Using Caller ID service caller’s information. You can answer the second call, keeping the first call on hold. Consult your Wichtig: service provider for details of this service.
  • Page 31: Caller List

    TCD220G(e-g).book Page 31 Thursday, January 20, 2005 11:43 AM Caller ID Service Press {e} or {v} repeatedly to display the Caller list desired entry, then press {j/OK}. Select “Löschen”, then press {>}. L To erase all entries, select “Alle Viewing the caller list and calling löschen”, then press {>}.
  • Page 32: Sms (Short Message Service)

    TCD220G(e-g).book Page 32 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) L If the unit is connected to a PBX system, you Using SMS (Short Message may not be able to use SMS features. Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and mobile The default setting is “Ein”.
  • Page 33: Changing Sms Message Centre Numbers

    TCD220G(e-g).book Page 33 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) L Consult your service provider for more Changing SMS message information. Press {j/OK}. centre numbers Select “SMS”, then press {>}. SMS message centre telephone numbers must Select “Einstellungen”, then press {>}. be stored in order to send and receive SMS Enter “0000”...
  • Page 34 TCD220G(e-g).book Page 34 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) select the handset phonebook entry, then L If your phone is connected to a PBX, store the press {j/OK} 2 times. PBX line access number (Seite 39). L To send the message to a party logged in Writing and sending a new message the caller list, press {e} or {v} repeatedly...
  • Page 35 TCD220G(e-g).book Page 35 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) L “Ungültige Nr.” is displayed if you try to Press and hold {C/T} to erase all numbers, send a message to a phone number saved in then continue from step 5, “Writing and the handset phonebook, caller list, or redial list sending a new message (for Austrian that is over 20 digits long.
  • Page 36: Receiving A Message

    TCD220G(e-g).book Page 36 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Press {e} or {v} repeatedly to select the Press {e} or {v} repeatedly to select a message, then press {j/OK}. message. L Messages which have already been read Press {j/OK}, select “Löschen”, then are indicated by a “Q”, even if they were press {>}.
  • Page 37: Replying To A Message

    TCD220G(e-g).book Page 37 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) handset phonebook may not be displayed as a Select “Telbuch hinzuf.”, then press result. {>}. Continue from step 3, “Adding entries to the Replying to a message handset phonebook”, Seite 14.
  • Page 38: Guide To Sms Settings

    TCD220G(e-g).book Page 38 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Select the desired new mailbox number Guide to SMS settings (“Mailbox1” to “Mailbox6”), then press {>}. If the base unit is reset to its default settings Enter a name for the mailbox (5 characters (Seite 29), the following SMS-related settings will max., Seite 40), then press {j/OK}.
  • Page 39 TCD220G(e-g).book Page 39 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the handset phonebook or redial list, the PBX line access number will be deleted.
  • Page 40: Available Character Entries For Sms

    TCD220G(e-g).book Page 40 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Available character entries for SMS Wichtig: L For character entry when entering the name for phonebook, etc., see Seite 52. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 41 TCD220G(e-g).book Page 41 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase:...
  • Page 42: Answering System Features

    TCD220G(e-g).book Page 42 Thursday, January 20, 2005 11:43 AM Answering System Features Select “Ansage aufzeich”, then press Answering system {>}. L Hold the handset about 20 cm away and This unit contains an answering system which speak clearly into the microphone. can answer and record calls for you when you are Press {j/OK} to stop recording.
  • Page 43: Listening To Messages

    TCD220G(e-g).book Page 43 Thursday, January 20, 2005 11:43 AM Answering System Features Select “Ja”, then press {>}. Listening to messages Press {ih}. Hinweis: Messages are stored and played back L The greeting message is not erased. chronologically, from oldest message to newest. Calling back (Caller ID subscribers Listening to new/all messages only)
  • Page 44: Using Direct Commands

    TCD220G(e-g).book Page 44 Thursday, January 20, 2005 11:43 AM Answering System Features Hinweis: Remote operation L If message memory becomes full, “Anrufb. ist voll” is displayed and the answer on Using a touch tone phone, you can call your indicator on the base unit flashes rapidly. phone number from outside and access the unit Erase unnecessary messages (Seite 43).
  • Page 45 TCD220G(e-g).book Page 45 Thursday, January 20, 2005 11:43 AM Answering System Features Follow the voice guidance prompts as Remote commands necessary. You can press dial keys to access certain Hinweis: answering system functions without waiting for L You can hang up at any time. the voice guidance to prompt you.
  • Page 46: Guide To Answering System Settings

    TCD220G(e-g).book Page 46 Thursday, January 20, 2005 11:43 AM Answering System Features – To use the voice mail service provided by your Guide to answering system service provider rather than this unit’s answering system, turn off the answering settings system (Seite 42). –...
  • Page 47 TCD220G(e-g).book Page 47 Thursday, January 20, 2005 11:43 AM Answering System Features Press {j/OK}. Select “Anrufbeantw.”, then press {>}. Select “Einstellungen”, then press {>}. Select “Nachr.-Alarm”, then press {>}. Select “Ein” or “Aus”, then press {>}. Press {ih}.
  • Page 48: Multi-Unit Operation

    TCD220G(e-g).book Page 48 Thursday, January 20, 2005 11:43 AM Multi-unit Operation Lift the additional handset and press {ih} Operating additional units to put the handset in standby mode. Press and hold {x} on the base unit for about 3 seconds, until the registration tone Additional handsets sounds.
  • Page 49: Cancelling A Base Unit

    You can increase the range of the base unit by Enter “335”. using a DECT repeater. Please use only the Select “Mobilt. Löschen”, then press Panasonic DECT repeater noted on Seite 5. {>}. Consult your Panasonic dealer for details. L The numbers of all handsets registered to Wichtig: the base unit are displayed.
  • Page 50: Intercom Between Handsets

    TCD220G(e-g).book Page 50 Thursday, January 20, 2005 11:43 AM Multi-unit Operation L If you changed the PIN, enter it (Seite 29). L Handset 2 can talk with handset 1. Select “Andere Optionen”, then press Handset 1: To complete the call transfer, press {ih}. {>}.
  • Page 51: Useful Information

    TCD220G(e-g).book Page 51 Thursday, January 20, 2005 11:43 AM Useful Information Wall mounting 60 mm Screws Hooks Hinweis: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall. L Use the following wall template to position the screws before drilling.
  • Page 52: Available Character Entries

    TCD220G(e-g).book Page 52 Thursday, January 20, 2005 11:43 AM Useful Information Available character entries Wichtig: L For character entry when writing SMS messages, see Seite 40. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 53 TCD220G(e-g).book Page 53 Thursday, January 20, 2005 11:43 AM Useful Information Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase:...
  • Page 54 TCD220G(e-g).book Page 54 Thursday, January 20, 2005 11:43 AM Useful Information Cyrillic character table (P)
  • Page 55: Troubleshooting

    TCD220G(e-g).book Page 55 Thursday, January 20, 2005 11:43 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause &...
  • Page 56 TCD220G(e-g).book Page 56 Thursday, January 20, 2005 11:43 AM Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 57 Cancel unused handset registrations from the base unit (Seite 49). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
  • Page 58 TCD220G(e-g).book Page 58 Thursday, January 20, 2005 11:43 AM Useful Information Problem Cause & solution I cannot operate the answering system L Another handset user is using the answering system, with the handset. SMS features, accessing the caller list or changing base unit settings.
  • Page 59: Specifications

    TCD220G(e-g).book Page 59 Thursday, January 20, 2005 11:43 AM Useful Information Provision of frequencies for general use (for Specifications Germany) I Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) I Number of channels: 120 Duplex Channels I Frequency range: 1.88 GHz to 1.9 GHz I Duplex procedure: TDMA (Time Division Multiple Access)
  • Page 60: Guarantee (For Germany)

    TCD220G(e-g).book Page 60 Thursday, January 20, 2005 11:43 AM Useful Information Guarantee (for Germany)
  • Page 61: Free Troubleshooting (For Germany)

    TCD220G(e-g).book Page 61 Thursday, January 20, 2005 11:43 AM Useful Information Free Troubleshooting (for Germany)
  • Page 62: End-User Hotline For Use-Related And General Queries (For Germany)

    TCD220G(e-g).book Page 62 Thursday, January 20, 2005 11:43 AM Useful Information End-User Hotline for Use-related and General Queries (for Germany)
  • Page 63: Index

    TCD220G(e-g).book Page 63 Thursday, January 20, 2005 11:43 AM Index Cancelling: 49 Index Locator: 13 PIN: 24 A Alarm: 21 Power on/off: 10 Answering calls: 13 Registration: 48 Answering system: 42 Resetting: 24 Listening to messages: 43 Settings: 20 Remote operation: 44 Intercom: 50 Settings: 46 K Key lock: 12...
  • Page 64 TCD220G(e-g).book Page 64 Thursday, January 20, 2005 11:43 AM Index Ringer (Base unit): 26 Ringer (Handset): 21 Speakerphone: 11 W Wall mounting: 51...
  • Page 65 TCD220G(e-g).book Page 65 Thursday, January 20, 2005 11:43 AM...
  • Page 66 TCD220G(e-g).book Page 66 Thursday, January 20, 2005 11:43 AM...
  • Page 67 TCD220G(e-g).book Page 67 Thursday, January 20, 2005 11:43 AM...
  • Page 68 3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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