Table of Contents
Advertisement
Troubleshooting
Printer driver
Symptom
The message "No
printers are connect-
ed." or "Print error"
appears.
A postscript error ap-
pears.
The machine does not
start printing although
the print job was com-
pleted on the compu-
ter.
bizhub C252P
Probable Cause
The printer driver selected for
printing is not compatible with the
printer controller.
The network cable, parallel cable,
or USB cable is disconnected.
Available memory space is not
sufficient.
An error has occurred in this ma-
chine.
Available computer memory
space is not sufficient.
There is an error in the application
software settings.
The file printing settings are incor-
rect.
The printer driver selected for
printing is not compatible with the
printer controller.
The network cable, parallel cable,
or USB cable is disconnected.
An error has occurred in this ma-
chine.
A print job is queued in this ma-
chine, delaying printing.
"Save in User Box" was selected
for the print job.
"Secure Print" was selected for
the print job.
If the account track settings have
been applied, an unregistered ac-
count name (or password) may
have been entered.
Available computer memory
space is not sufficient.
The connection of this machine to
the network is not yet established
(while connecting to a network).
Action
Check the printer name selected.
Check that the cable is connected
properly.
Perform a test print to check
whether printing is possible.
Check this machine's control
panel.
Perform a test print to check
whether printing is possible.
Refer to the user's manual of the
application software to check the
settings.
Change the settings and try to
print again.
Check the printer name selected.
Check that the cable is connected
properly.
Check this machine's control
panel.
Check the job order on the Active
Jobs list of the machine's control
panel.
Check if the print job is stored on
the Box screen of this machine's
control panel.
Check if the print job is held on the
Secure Print User Box screen of
this machine's control panel.
Enter the correct account name
(or password).
Perform a test print to check
whether printing is possible.
Consult with the network adminis-
trator.
9
9-57
Advertisement
Table of Contents
Troubleshooting
