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SpectraLink NetLink Wireless Telephone Setup And Administration Manual

Netlink wireless telephone (with spectralink radio protocol and netlink telephony gateway)
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Download this manual See also: User Manual, Installation Manual
Setup and Administration
NetLink Wireless Telephone
(With SpectraLink Radio Protocol and NetLink Telephony Gateway)
Part Number: 72-0065-09
Issue B

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Summary of Contents for SpectraLink NetLink Wireless Telephone

  • Page 1 Setup and Administration NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Part Number: 72-0065-09 Issue B...

  • Page 2: Trademark Information

    No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 3: Declaration Of Conformity

    IEC 801-2 Electrostatic Discharge IEC 801-3 RF Radiated IEC 801-4 Fast Transients Additionally, all models comply to EN60950/ IEC950 with CB certificates & reports. February 21, 2002 Mark R. Angliss, Manager; Quality & Process Engineering, For the SpectraLink Corporation PN: 72006509B.doc Page 3...

  • Page 4: Important Safety Information

    Note concerning shielded cable: SpectraLink recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements. Note concerning the NetLink Wireless Telephones: This device complies with Part 15 of the FCC Rules.

  • Page 5: Fcc Information

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact SpectraLink Corporation for information on obtaining service or repairs.
  • Page 6 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Industry Canada (IC) Notice Notice: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).

  • Page 7: Table Of Contents

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Table of Contents 1. ABOUT THIS DOCUMENT Contacting SpectraLink Icons and Conventions 2. NETLINK WIRELESS TELEPHONE OVERVIEW Quick Start Guide The Wireless Telephone Display 3. NETLINK WIRELESS TELEPHONE CONFIGURATION...

  • Page 8: About This Document

    Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 1. About This Document This document explains how to configure and maintain the NetLink Wireless Telephone when used with the NetLink Telephony Gateway. Contacting SpectraLink SpectraLink wants you to have a successful installation. If you have questions please contact our .

  • Page 9: Netlink Wireless Telephone Overview

    (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 2. NetLink Wireless Telephone Overview The NetLink Wireless Telephone is a mobile handset for workplace telephone systems. The Wireless Telephone operates over an 802.11b (802.11b for FH) wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly...

  • Page 10: The Wireless Telephone Display

    PBX configurations. Alphanumeric The NetLink Wireless Telephone has a two-line, 16-character alphanumeric display. Display information provided by the PBX when the Wireless Telephone is off-hook will be passed directly to the Wireless Telephone display. The Wireless Telephone will display only the first 16 characters of each line.

  • Page 11: Netlink Wireless Telephone Configuration

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 3. NetLink Wireless Telephone Configuration Prior to configuring a Wireless Telephone, it must be associated with one and only one line on one of the Telephony Gateways. Then it must be configured per the instructions in this section.
  • Page 12 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Admin Menu Items Level Level IP Address Use DHCP Static IP Phone IP TFTP Server IP OAI Server IP Default Gateway Subnet Mask Static Entry...

  • Page 13: License Management

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) : allows the Wireless Telephone to automatically learn the ESSID Learn Always at each power on. This may be useful if the Wireless Telephone will be used at more than one site.

  • Page 14: Restore Defaults

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) After selecting the correct protocol for your site, you should upgrade the software for the phones. See Upgrading Wireless Telephones section for more information. Restore Defaults The Restore Defaults option will set all user and administrative parameters to their factory defaults.
  • Page 15 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Press the right arrow key to scroll through the options: : Enter the key # specified for use by the Wireless Default Key Telephones. This will be 1 through 4.

  • Page 16: User-Defined Preferences

    If a different language is supported on your system, select from the Language menu to select a language for the display on the NetLink Wireless Telephone. PN: 72006509B.doc Page 16...

  • Page 17: License Management

    (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 4. License Management The NetLink Wireless Telephone system supports a number of different IP protocol integrations. All PTB8xx series Wireless Telephones are shipped from SpectraLink with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP server.
  • Page 18 License Mngt menu option is set to . This ensures the handset will check for the proper SRP files each time it powers on. See section 3 “NetLink Wireless Telephone Configuration” for detailed configuration instructions. 6. Power cycle the Wireless Telephone.

  • Page 19: Testing A Wireless Telephone

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 5. Testing a Wireless Telephone Verify proper registration and operation of each Wireless Telephone by performing the following tests on each Wireless Telephone in an active wireless area.

  • Page 20: Certifying The Netlink Wireless Telephones

    Note any areas with excessive static or clarity problems and report it to a SpectraLink engineer. The coverage test will also require you to put the Wireless Telephone in Site Survey mode and walk the entire coverage area to verify all access points.

  • Page 21: Solving Coverage Issues

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) signal to this Wireless Telephone) displays first, followed by the three access points with the next strongest signals. • YY is the power level in dBm at which this Wireless Telephone heard the associated access point.

  • Page 22: Software Maintenance

    (for example, downloading updates from a web site). Upgrading Wireless Telephones After software updates are obtained from SpectraLink, they must be transferred to the NetLink Telephony Gateway. See NetLink Telephony Gateway: Setup and Maintenance for an explanation of how to update the Wireless Telephone software in the NetLink Telephony Gateway so that it can then be downloaded into the Wireless Telephones.

  • Page 23: Download Failure Or Recovery Messages

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. See the Troubleshooting section for more information about each message.

  • Page 24: Troubleshooting Wireless Telephone Problems

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) 8. Troubleshooting Wireless Telephone Problems Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display incorrect data. When using and troubleshooting Wireless Telephones, consider the following problem sources to determine the best method of approaching any specific situation.

  • Page 25: Infrastructure Problems

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) configuration steps. There may also be incorrect programming of the PBX or access point. Seethe appropriate LinkPlus Integration Guide or the Configuration Note for the access point in use at the site.

  • Page 26: Wireless Telephone Status Messages

    SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Wireless Telephone Status Messages Wireless Telephone status messages provide information about the NetLink Wireless Telephone's communication with the access point and host telephone system. The following table summarizes the status messages, in alphabetical order.
  • Page 27 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Message Description Action DHCP error (1-4) DHCP Error 4 The server offered the Wireless (con’t.) Telephone a lease that is too short. The minimum acceptable lease is 24 hours.
  • Page 28 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Message Description Action No Net Access Cannot authenticate / associate with Verify the AP configuration. Verify that all the WEP settings in the Wireless Telephone match those in the APs.
  • Page 29 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Message Description Action System Busy System is busy or out of resources All call paths are in use, try call (with Busy Tone) again in a few minutes.
  • Page 30 SpectraLink Corporation Setup and Administration–NetLink Wireless Telephone (With SpectraLink Radio Protocol and NetLink Telephony Gateway) Index Access point Preferences, user-defined, 16 Coverage, 21 Regulatory Domain, 14 Coverage test, 20 Restore Defaults, 14 Overlap, 21 Ring type, 16 Audio problems, 25...

Table of Contents