Network Troubleshooting - Lexmark 101 User Manual

3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
C
HECK THE NETWORK CONNECTION
If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.
Cannot print documents from a memory card or flash drive
If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
C
HECK THE NETWORK CONNECTION
If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.
Photos do not transfer from a memory card across a wireless
network
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:
M
AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND
READY
S
ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER
M
AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.

Network troubleshooting

•
"Network troubleshooting checklist" on page 147
•
"The Continue button is unavailable" on page 148
•
"Cannot print and there is a firewall on the computer" on page 149
•
"Communication with printer lost when connected to Virtual Private Network (VPN)" on page 149
USB symbol.
USB symbol.
Troubleshooting
146