Memory Card Troubleshooting; Network Troubleshooting - Lexmark Pro4000c User Manual

Troubleshooting

Memory card troubleshooting

•
"Memory card troubleshooting checklist" on page 154
• "Nothing happens when a memory card is inserted" on page 154
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
•
Make sure that the memory card you are using can be used in the printer.
• Make sure the memory card is not damaged.
•
Make sure memory card contains supported file types.
Nothing happens when a memory card is inserted
If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:
R
EINSERT THE MEMORY CARD
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

Network troubleshooting

• "Wireless troubleshooting checklist" on page 156
•
"The Continue button is unavailable" on page 154
• "Cannot print and there is a firewall on the computer" on page 156
•
"Communication with printer lost when connected to Virtual Private Network (VPN)" on page 156
The Continue button is unavailable
Try the following solutions in the order they appear until the Continue button becomes active and available:
C USB
HECK IF THE CABLE IS SECURELY PLUGGED INTO THE
PRINTER
USB ports are marked with
M
AKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON
Make sure the button is lit. If you have just turned on the printer, then you might need to disconnect the USB
cable and then reconnect it.
M USB
AKE SURE THE
Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the
port is working.
.
PORT ON THE COMPUTER IS WORKING
USB
PORTS ON BOTH THE COMPUTER AND THE
154