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Telstra Elite User Manual

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TELSTR A E LI T E ® GATE WAY
USER GU IDE

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  • Page 1 TELSTR A E LI T E ® GATE WAY USER GU IDE...

  • Page 2: Table Of Contents

    TELSTRA ELITE™ GATEWAY USER GUIDE TABLE OF CONTENTS – GETTING STARTED ���������������������������������������������������������������������������������������������������� 7 1.1 Features ..........................7 1.2 Package Contents ........................8 1.3 LED Indicators ......................... 9 1.4 Panels ........................... 10 – QUICK SETUP ����������������������������������������������������������������������������������������������������������12 2.1 Setup Procedure (with USB Key) ................... 12 – ADVANCED SETUP ���������������������������������������������������������������������������������������������������14 3.1...
  • Page 3 TELSTRA ELITE® GATEWAY USER GUIDE – MANAGEMENT ��������������������������������������������������������������������������������������������������������47 7.1 Device Settings ........................47 7.1.1 Backup Settings ......................47 7.1.2 Update Settings ......................48 7.1.3 Restore Default ......................48 7.1.4 Update Firmware ....................... 49 7.2 Access Control ........................50 7.2.1 Services ........................50 7.2.2 Passwords ........................51 7.3 Configure SNMP agent ......................52 7.4...
  • Page 4 INT ROD UCT ION...
  • Page 5 TELSTRA ELITE® GATEWAY USER GUIDE INTRODUCTION Welcome to Telstra Wireless Broadband – Thanks for choosing us! This guide is designed to help you get the most out of your Telstra Wireless Broadband experience. We’re sure you’re itching to get started, so don’t feel that you have to study the entire user guide right away. However! It’s important to read through the Quick Setup section to ensure you set up your TELSTRA ELITE® GATEWAY correctly. The rest will be there when you need it. As a Telstra Wireless Broadband Member, you can now enjoy a huge range of Internet services, including state of the art security options, great account tools, flexible plans, extra email features, worlds of ‘unmetered’ content, special shopping deals and lots more. So let’s get started.
  • Page 6 TELSTRA ELITE™ GATEWAY USER GUIDE GE T T I NG STARTED...

  • Page 7: Getting Started

    TELSTRA ELITE® GATEWAY USER GUIDE GETTING STARTED 1 . 1 F EAT URES • Combines Next G™ Broadband service, Wi-Fi and an Ethernet gateway in one device • Dual-band HSPA+/UMTS (850 / 2100 MHz) • Embedded multimode HSUPA/HSDPA/HSPA+/UMTS module • 2 x USB 2.0 host ports • WEP/WPA/WPA2 and 802.1x • SIM card PIN configuration • MAC address and IP filtering • Static route functions • DNS Proxy • Integrated 802.11n AP (backward compatible with 802.11b/g) • CLI command interface • Web-based management • Support Telstra IP WAN service • Support Telstra IP Telephony on LAN port...

  • Page 8: Package Contents

    TELSTRA ELITE™ GATEWAY USER GUIDE 1 . 2 PACK AG E CON TE N TS Your package contains the following: • TELSTRA ELITE® GATEWAY • Printed Quick Start Guide • USB key (Containing Telstra Connection Manager and User Guide) • Ethernet Cable • Security Card • Power Supply...

  • Page 9: Led Indicators

    TELSTRA ELITE® GATEWAY USER GUIDE 1 . 3 L ED I NDI C ATOR S The LED indicators are explained in the table below. Icon Color Mode Description High Blue High signal strength No activity, gateway powered off or on other signal strength...

  • Page 10: Panels

    TELSTRA ELITE™ GATEWAY USER GUIDE 1 . 4 PANEL S The rear and side panels shown below contain the ports for data and power connections. (1) USIM card slot (2) Four RJ-45 Ethernet LAN ports (3) Reset button (4) Power jack for DC power input (12VDC / 1.5A). (5) External 3G SMA Connector (Optional) Note: The External 3G Connector allows you to plug in an external 3G antenna (not provided) and select it as the main 3G signal input.
  • Page 11 QU IC K S E TU P...

  • Page 12: Quick Setup

    TELSTRA ELITE™ GATEWAY USER GUIDE QUICK SETUP 2 . 1 SET UP P RO C ED U R E ( WI TH USB KE Y ) These steps explain how to quickly setup your Next G™ Gateway: 1: Insert your SIM card (until you hear a click) into the USIM slot on the rear of the gateway. 2: Connect the yellow Ethernet cable to one of the yellow LAN ports found on the back of the gateway. 3: Connect the other end of the yellow networking cable to the Ethernet port on your computer.
  • Page 13 A D VA NC E D SE T UP...

  • Page 14: Advanced Setup

    TELSTRA ELITE™ GATEWAY USER GUIDE ADVANCED SETUP 3 . 1 SET UP P RO C ED U R E ( WI TH OU T USB KE Y ) These steps explain how to quickly setup your Next G™ Gateway: 1: Insert your SIM card (until you hear a click) into the USIM slot on the rear of the gateway. 2: Connect the yellow Ethernet cable to one of the yellow LAN ports found on the back of the gateway. 3: Connect the other end of the yellow networking cable to the Ethernet port on your computer. 4: Connect the power adapter to the power socket on the back of the gateway.
  • Page 15 TELSTRA ELITE® GATEWAY USER GUIDE W I N DOW S X P To access the dialog box that allows you to configure your network connection, click on Start > Control Panel > Network Connections. Then right mouse click on the Local Area Connection and select Properties. Select Internet Protocol (TCP/IP) then select Properties DHCP M ODE You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below.
  • Page 16 TELSTRA ELITE™ GATEWAY USER GUIDE STATIC IP MODE The following steps show how to assign a Static IP address to your PC using subnet 10.0.0.x. 1: Set the IP address to 10.0.0.x. (where x is a number between 1 and 254) with subnet mask of 255.255.255.0. 2: Set the default gateway and DNS server to the gateway’s IP address. NOTE: The IP address of the gateway is 10.0.0.138. (Default), so the PC must be set with a different IP. In the case below, the PC’s IP address is set as 10.0.0.2...
  • Page 17 TELSTRA ELITE® GATEWAY USER GUIDE M A C O SX 1 0. 4 To access the dialog box that allows you to configure your network connection, browse to the Apple menu and select System Preferences. From the System Preferences menu, click the Network icon and then select the Ethernet connection. DHCP M ODE You can set your Mac to DHCP by selecting DHCP from the Configure drop down list. After clicking Apply, your Mac’s IP Address will now be automatically assigned from the gateway.
  • Page 18 TELSTRA ELITE™ GATEWAY USER GUIDE STATIC MODE 1. From the Configure drop down list, you can set your computer to Static IP mode by selecting the option Manually. The following steps show how to assign a Static IP address to your Mac 2. Set the IP address to 10.0.0.x. (where x is a number between 1 and 254) with subnet mask of 255.255.255.0. 3. Set the default gateway and DNS server to the gateway’s IP address. NOTE: The IP address of the gateway is 10.0.0.138. (default), so the computer must be set with a different IP to the gateway. In the case below, the PC’s IP address is set as 10.0.0.2...
  • Page 19 TELSTRA ELITE® GATEWAY USER GUIDE W I N DOW S VI STA To access the dialog box that allows you to configure your network connection, click on Start > Control Panel > Network Connections. Then right mouse click on the Local Area Connection and select Properties. Select Internet Protocol (TCP/IP) then select Properties DHCP M ODE You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below.
  • Page 20 TELSTRA ELITE™ GATEWAY USER GUIDE STATIC I P MO DE To configure your gateway manually, your PC must have a static IP address within the gateway’s subnet. The following steps show how to assign a Static IP address to your PC using subnet 10.0.0.x. 1: Set the IP address to 10.0.0.x. (where x is a number between 1 and 254) with subnet mask of 255.255.255.0. 2: Set the default gateway and DNS server to the gateway’s IP address. NOTE: The IP address of the gateway is 10.0.0.138. (default), so the PC must be set with a different Ip. In the case below, the PC’s IP address is set as 10.0.0.1...

  • Page 21: Default Settings

    TELSTRA ELITE® GATEWAY USER GUIDE 3 . 3 DEFAULT S E T T I N GS The following are the default settings for the gateway: • Local (LAN) access (username: admin, password: admin) • Remote (WAN) access (username: support, password: support) • User access (username: user, password: user) • LAN IP address: 10.0.0.138 • Remote WAN access: disabled • NAT and firewall: enabled • Dynamic Host Configuration Protocol (DHCP) server on LAN interface: enabled Technical Note: During power on, the device initializes all settings to default values. It will then read the configuration profile from the permanent storage section of flash memory.

  • Page 22: Login Procedure

    TELSTRA ELITE™ GATEWAY USER GUIDE 3 . 4 LOG IN P ROC E DU R E To login to the web interface, follow the steps below: NOTE: The default settings can be found in 3.3 Default Settings. 1: Open a web browser and enter the default IP address for the gateway in the Web address field at the top of the web browser window. In this case, the address is http://10.0.0.138 NOTE: For remote access, the WAN IP address assigned to the gateway needs to be a public IP address. It is shown on the WUI Homepage screen.
  • Page 23 TELSTRA ELITE® GATEWAY USER GUIDE B A SI C...

  • Page 24: Basic

    TELSTRA ELITE™ GATEWAY USER GUIDE BASIC 4 . 1 WEB USER I N T ER FA CE H O ME PAG E The web user interface (WUI) is divided into two window panels, the main menu (on the top) and the display screen (on the bottom). The main menu has the following options: Basic, Next G™ Settings, Wireless, Management, Advanced and Status. Selecting one of these options will open a submenu with more options. Basic is discussed below while subsequent chapters introduce the other main menu selections. NOTE: The menu options available within the web user interface are based upon the device configuration and user privileges (i.e.
  • Page 25 TELSTRA ELITE® GATEWAY USER GUIDE Option Description Model Name The model name of the device. Board ID The hardware version of the device Bootloader version The bootloader version of the device. Gateway Firmware version The firmware version of the device. Wireless driver version The wireless driver version of the wireless module. MAC Address The MAC address of the device’s LAN interface. Serial Number The Serial Number of the device. Network The name of or other reference to the mobile network operator. Link Shows the connection status of the current Next G™ connection. Mode The radio access technique currently used to enable Internet access. It can be HSUPA, HSDPA, UMTS, or Disconnected. Selected Signal input The 3G signal input currently selected by the gateway. It can be...
  • Page 26 TELSTRA ELITE™ GATEWAY USER GUIDE NE X T G ™ SET TING S...

  • Page 27: Next G™ Settings

    TELSTRA ELITE® GATEWAY USER GUIDE NEXT G™ SETTINGS This menu includes Next G™ service Setup. NOTE: Sections 8.3 and 8.4.2 also provide information about the Next G™ service. 5 . 1 N E X T G ™ S E RV I C E S E TU P Select your next Next G™ service settings according to predefined or custom profiles. Setup...
  • Page 28 TELSTRA ELITE™ GATEWAY USER GUIDE 6. Select IP compression and Data compression to be on or off. By default they are set to off. 7. Select Band option for 2G/3G connection. By default it is set to 3G 850 MHz only. 8. Click the Save button to save the new settings. 9. Press the connect button to connect to Internet. The Device Info for 3G network box in the WUI Basic screen should indicate an active connection, as shown below. The 3G and Internet LEDs on the front panel of the gateway should also be blinking. If the LEDs are off, then either your profile settings are incorrect, the SIM card is not working or the 3G service is unavailable. Contact Technical Support for further instructions. NOTE: If the LEDs light blink in an on/off pattern this indicates that your SIM is PIN Locked, please see PIN Lock off in the 5.3...

  • Page 29: Signal Selection

    TELSTRA ELITE® GATEWAY USER GUIDE 5 . 2 SI G NA L S EL EC T I O N Signal Selection allows you to manually select the 3G signal input to be either the internal antennas or an external antenna (not included). By default, a stable signal is obtained from the antennas built into the gateway. To use an external 3G antenna, please connect it to the Antenna Connector next to the Power Input on the back of the gateway. If the external antenna does not support 850 MHz frequency, please go to Next G Settings > Settings and select All Bands/Automatic before selecting signal input. The gateway can detect and automatically select the higher signal strength between either the internal antennas or from the external input. To initiate the auto select process, please select Auto Select and click on Save/Apply. The Auto Select process takes about 170 seconds. Close the web browser on your computer and do not use the Internet during the whole process. The results of the selection will be shown on screen. If the internal and external signals are on the same level, the gateway will select the Internal Antennas as input. The gateway is able to remember the last selected signal input before power-off. If the signal input is changed to the External Antenna it will obtain a signal from the external antenna after restart.

  • Page 30: Pin Configuration

    5 . 3 PIN CONFI GU R AT I O N This screen allows for changes to the 3G SIM card PIN code protection settings. NOTE: If you have entered the incorrect PIN 3 times, your SIM card will be locked for your security. Please call Telstra for assistance. 5.3.1 PIN CODE PROTEC TI O N PIN code protection prevents the use of a SIM card by unauthorized persons. To use the 3G...
  • Page 31 TELSTRA ELITE® GATEWAY USER GUIDE PIN Lock Off If you wish to always connect to the Internet using a PIN locked SIM card, you should first turn PIN code protection off, then click on PIN Configuration from the menu. Select Change PIN Code Protection. Un-tick Enable PIN Lock, enter the PIN code twice. Please keep in mind you only have 3 attempts before your SIM card is locked. The Times remaining shows how many attempts are left. Once you have entered the Pin Code, click apply and the following dialog box should now appear. Contact Telstra if you require assistance.
  • Page 32 TELSTRA ELITE™ GATEWAY USER GUIDE PIN Lock On After you are finished using your SIM card for Internet access, you may wish to lock the SIM card again. In this case go to the PIN configuration screen as shown below. Select Change PIN Code Protection. Tick Enable PIN Lock and enter the PIN code twice. You can change the Remember PIN code to yes so you don’t need to input the PIN code every time the gateway turns on with this SIM inserted. Then click Apply. After you do so, the following dialog box should appear. You can now return your SIM card to your cellular phone or other mobile device.

  • Page 33: Pin Code Change

    TELSTRA ELITE® GATEWAY USER GUIDE 5.3.2 PIN CODE CHANG E If you wish to change your PIN code for greater security, go to the previous section and follow the procedure listed under PIN Lock On. After locking the SIM card, select PIN Code Change and enter your old and new PIN codes in the fields provided, then click apply to activate the change. Keep in mind you only have 3 attempts before your SIM card is locked. The Times remaining shows how many attempts left. Contact Telstra if you require any assistance. If you forget to turn on PIN lock protection before changing your PIN, you will see this dialog box as a helpful reminder. If your PIN code change request was successful the following dialog box will display.
  • Page 34 W I- F I...
  • Page 35 TELSTRA ELITE® GATEWAY USER GUIDE WI-FI The Wi-Fi submenu provides access to Wireless Local Area Network (WLAN) configuration settings including: • Wireless network name • Channel restrictions (based on country) • Security • Access point or bridging behaviour • Station information...

  • Page 36: Settings

    TELSTRA ELITE™ GATEWAY USER GUIDE 6 . 1 SET TING S This screen allows you to configure basic features of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the channel set based on country requirements. The Wireless Guest Network function adds extra networking security when connecting to remote hosts.
  • Page 37 TELSTRA ELITE® GATEWAY USER GUIDE Option Description Enable A checkbox that enables or disables the wireless LAN interface. When selected the Wi-Fi Web UI displays Hide Access point, SSID, and County settings. The default is Enable Wi-Fi. Enable Deselect Enable SSID Broadcast to protect the access point from detection by wireless active scans. SSID To check AP status in Windows XP, open Network Connections from the Start Menu Broadcast and select View Available Network Connections. If the access point is hidden, it will not be listed there. To connect a client to a hidden access point, the station must add the access point manually to its wireless configuration. Clients 1. Prevents client PCs from seeing one another in My Network Places or Network Isolation Neighborhood. 2. Prevents one wireless client communicating with another wireless client. SSID Sets the wireless network name. SSID stands for Service Set Identifier. All stations must be configured with the correct SSID to access the WLAN. If the SSID does not match, that user will not be granted access. The naming conventions are: Minimum number of characters: 1, maximum number of characters: 32. BSSID The BSSID is a 48bit identity used to identify a particular BSS (Basic Service Set) within an area. In Infrastructure BSS networks, the BSSID is the MAC (Medium Access Control) address of the AP (Access Point) and in Independent BSS or ad hoc networks, the BSSID is generated randomly. Country A drop-down menu that permits worldwide and specific national settings. Each...

  • Page 38: Security

    TELSTRA ELITE™ GATEWAY USER GUIDE 6 . 2 SECURITY This gateway includes a number of options to help provide a secure connection to the Wi-Fi Network. Security features include: • WEP / WPA / WPA2 data encryption • MAC address IP filtering You can authenticate or encrypt your service on the Wi-Fi Protected Access algorithm, which provides protection against unauthorized access such as eavesdropping. The following screen appears when Security is selected. The Security page allows you to configure security features of your gateway’s wireless WLAN interface. You can set the network authentication method, select data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength. Click Save/Apply to configure the wireless security options.
  • Page 39 TELSTRA ELITE® GATEWAY USER GUIDE Option Description Select SSID Your Service Set Identifier (SSID), sets your Wireless Network Name. You can connect multiple devices including Laptops, Desktop PCs and PDAs to your Wireless Gateway. To connect additional devices, scan for a network and locate the SSID shown on your Wireless Security Card. If the SSID does not match, access is denied. Network Authentication This option is used for authentication to the wireless network. Each authentication type has its own settings. For example, selecting 802.1X authentication will reveal the RADIUS Server IP address, Port and key fields. WEP Encryption This option indicates whether data sent over the network is encrypted. The same network key is used for data encryption and network authentication. Whilst four network keys can be defined, only one can be used at any one time. Encryption Strength This drop-down list box will display when WEP Encryption is enabled. The key strength is proportional to the number of binary bits comprising the key. This means that keys with a greater number of bits have a greater degree of security and are considerably more difficult to crack. Encryption strength can be set to either 64-bit or 128-bit. A 64- bit key is equivalent to 5 ASCII characters or 10 hexadecimal numbers. A 128-bit key contains 13 ASCII characters or 26 hexadecimal numbers.

  • Page 40: Configuration

    TELSTRA ELITE™ GATEWAY USER GUIDE 6 . 3 CO NF IG U RATI ON The following screen appears when you select Configuration. This screen allows you to control the advanced features of the Wireless Local Area Network (WLAN) interface: • Select the channel which you wish to operate from • Force the transmission rate to a particular speed • Set the fragmentation threshold • Set the RTS threshold • Set the wake-up interval for clients in power-save mode • Set the beacon interval for the access point • Set Xpress mode • Program short or long preambles Click Save/Apply to set the advanced wireless configuration.
  • Page 41 TELSTRA ELITE® GATEWAY USER GUIDE Option Description Band The new amendment allows IEEE 802.11g units to fall back to speeds of 11 Mbps, so IEEE 802.11b and IEEE 802.11g devices can coexist in the same network. The two standards apply to the 2.4 GHz frequency band. IEEE 802.11g creates data- rate parity at 2.4 GHz with the IEEE 802.11a standard, which has a 54 Mbps rate at 5 GHz. (IEEE 802.11n has other differences compared to IEEE 802.11b or g, such as offering more channels.) Channel Drop-down menu that allows selection of a specific channel. Auto Channel Auto channel scan timer in minutes (0 to disable) Timer (min) 802�11n/EWC With drop-down menu, “Auto” is for 11n and “Disable” is for 11g Bandwidth Drop-down menu specifies the following bandwidth: 20MHz and 40MHz. Control This is available for 40MHz. Drop-down menu allows selecting upper sideband or Sideband lower sideband 802�11n Rate Drop-down menu specifies the following fixed rates. The maximum rate for bandwidth, 20MHz, is 130MHz and the maximum bandwidth, 40MHz, is 270MHz 802�11n It is similar as 802.11g protection. In Auto mode the router will use RTS/CTS to Protection improve 802.11n performance in mixed 802.11n/ 802.11g/ 802.11b networks. Turn protection off to maximize 802.11n throughput under most conditions. Support 802�11n Drop-down menu allows selecting “On/Off”. Choosing “On” allows the client with...
  • Page 42 TELSTRA ELITE™ GATEWAY USER GUIDE Option Description DTIM Interval Delivery Traffic Indication Message (DTIM), also known as Beacon Rate. The entry range is a value between 1 and 65535. A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages. When the AP has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. AP Clients hear the beacons and awaken to receive the broadcast and multicast messages. The default is 1. Beacon Interval The amount of time between beacon transmissions. Each beacon transmission identifies the presence of an access point. By default, radio NICs passively scan all RF channels and listen for beacons coming from access points to find a suitable access point. Before a station enters power save mode, the station needs the beacon interval to know when to wake up to receive the beacon (and learn whether there are buffered frames at the access point). The entered value is represented in ms. Default is 100. Acceptable entry range is 1 to 0xffff (65535) Global Max The device can support 4 SSIDs, and each SSID can set its own max clients, but it Clients can’t be bigger than the Global max clients setting. “Global Max Clients” limits the total associated clients of the 4 SSIDs combined. Xpress Xpress Technology is compliant with draft specifications of two planned Technology wireless industry standards. Transmit Power The router will set different power outputs (by percentage) according to this...

  • Page 43: Mac Filter

    TELSTRA ELITE® GATEWAY USER GUIDE 6 . 4 M AC FI LTER This screen appears when Media Access Control (MAC) Filter is selected. This option allows access to be restricted based upon the unique 48-bit MAC address assigned to a network enabled device. To add a MAC Address filter, click the Add button shown below. To delete a filter, select it from the table below and click the Remove button. Option Description MAC Restrict Mode Disabled – Disables MAC filtering Allow – Permits access for the specified MAC addresses. NOTE: Add a wireless device’s MAC address before clicking the Allow radio button or else you will need to connect to the gateway’s web user interface using the supplied...

  • Page 44: Wireless Bridge

    TELSTRA ELITE™ GATEWAY USER GUIDE 6 . 5 WIRE L ESS B RI DGE The following screen appears when selecting Wireless Bridge, and goes into a detailed explanation of how to configure the wireless bridge features of the wireless LAN interface. Click Save/Apply to implement new configuration settings. Option Description AP Mode Selecting Wireless Bridge (Wireless Distribution System) disables Access Point (AP) functionality while selecting Access Point enables AP functionality. In Access Point mode, wireless bridge functionality will still be available and wireless stations will be able to associate to the AP. Bridge Restrict Selecting Disabled disables the Wireless Bridge restriction, which means that any wireless bridge will be granted access. Selecting enabled or enabled (Scan) enables the wireless bridge restrictions. Only those bridges selected in Remote Bridges will be granted access. Click Refresh to update the station list when Bridge Restrict is enabled.

  • Page 45: Station Info

    TELSTRA ELITE® GATEWAY USER GUIDE 6 . 6 STAT I ON I NF O The following screen appears when you select Station Info and shows authenticated wireless stations and their status. Click the Refresh button to update the list of stations in the WLAN Option Description The MAC (Media Access Control) address of the AP (Access Point). Associated Lists all the stations that are associated with the Access Point, along with the amount of time since packets were transferred to and from each station. If a station is idle for too long, it is removed from this list. Authorized Lists those devices with authorized access.
  • Page 46 M ANA G EMENT...

  • Page 47: Management

    TELSTRA ELITE® GATEWAY USER GUIDE MANAGEMENT The Management menu has the following maintenance functions and processes: 7.1 Device Settings 7.2 Access Control 7.3 Simple Network Management Protocol (SNMP) 7.4 Simple Network Time Protocol (SNTP) 7.5 Save and Reboot 7 . 1 DEV ICE S E T TI N GS The Device Settings screens allow you to backup, retrieve and restore the default settings of your gateway. It also provides a function for you to update your gateway’s settings. 7.1.1 BACKUP SET TI N G S The following screen appears when Backup is selected. Click the Backup Settings button to save the current configuration settings.

  • Page 48: Update Settings

    TELSTRA ELITE™ GATEWAY USER GUIDE 7.1.2 UPDATE SETTI N G S The following screen appears when selecting Update from the submenu. By clicking on the Browse button, you can locate a previously saved filename as the configuration backup file. Click on the Update settings to load it. 7.1.3 RESTORE D EFAU LT The following screen appears when selecting Restore Default. By clicking on the Restore Default Settings button, you can restore your gateway’s default firmware settings. To restore system settings, reboot your gateway. NOTE: The default settings can be found in section 3.3 Default Settings. Once you have selected the Restore Default Settings button, the following screen will appear. Close the window and wait 2 minutes before reopening your browser. If required, reconfigure your computer’s IP address to match your new configuration (see section 3.2 TCP/IP Settings for details). NOTE: The Restore Default function has the same effect as the reset button. If the reset button is continuously pushed for more than 5 seconds (and not more than 12 seconds), the boot loader will erase the configuration settings saved on flash memory.

  • Page 49: Update Firmware

    TELSTRA ELITE® GATEWAY USER GUIDE 7.1.4 UPDATE FIR MWAR E The following screen appears when selecting Update Firmware. By following the steps on this screen, you can update your gateway’s firmware. 1. Obtain an updated software image file 2. Enter the path and filename of the firmware image file in the Software File Name field or click the Browse button to locate the image file. 3. Click the Update Software button once to upload and install the file. NOTE: The update process will take about 2 minutes to complete. The gateway will reboot and the browser window will refresh to the default screen upon successful installation.

  • Page 50: Access Control

    TELSTRA ELITE™ GATEWAY USER GUIDE 7 . 2 A CCESS CO N TROL The Access Control option found in the Management drop down menu configures access related parameters in the following two areas: 1. Services 2. Passwords Access Control is used to control local and remote management settings for your Gateway. 7.2.1 SERVICES The Service Control List (SCL) allows you to enable or disable your Wide Area Network (WAN) services by ticking the checkbox as illustrated below. The following access services are available: FTP, HTTP, ICMP, SSH, TELNET, and TFTP. Click Save/Apply to continue.

  • Page 51: Passwords

    TELSTRA ELITE® GATEWAY USER GUIDE 7.2.2 PASSWOR D S The Passwords option configures your account access password for your gateway. Access to the device is limited to the following three user accounts: 1. admin is to be used for unrestricted access control via WAN or LAN; the password is admin (lower case) by default. 2. support is to be used for remote maintenance of the device via WAN only; the password is support (lower case) by default. 3. user is to be used for restricted view to the Basic and Status information; the password is user (lower case) by default. Use the fields illustrated in the screen below to change or create your password. Passwords must be no more than 16 characters with no spaces. Click Save/Apply to continue.

  • Page 52: Configure Snmp Agent

    7 . 3 CO NFI GURE SNMP A GEN T The Simple Network Management Protocol (SNMP) allows a network administrator to monitor a network by retrieving settings on remote network devices. To do this the administrator typically runs an SNMP management station program such as MIB browser on a local LAN host to obtain information from the SNMP agent, in this case the 3G21WT (if SNMP is enabled). An SNMP ‘community’ performs the function of authenticating SNMP traffic. A ‘community name’ acts as a password that is typically shared among SNMP agents and managers. By default, SNMP agent is enabled on the gateway. Setting up SNMP agent 1. Go to Management > SNMP. Enable SNMP agent and set up all options according to the screenshot below. 2 Click Save/Apply to activate these settings. Option Description Read Community Read Device Settings Set Community Read and change Device Settings System Name Set to 3G21WT by default System Location User-defined value System Contact User-defined value...

  • Page 53: Simple Network Time Protocol (Sntp)

    TELSTRA ELITE® GATEWAY USER GUIDE 7 . 4 SI MPL E N E TWO R K T I ME P ROTOCOL (S N T P ) This screen allows you to configure the time settings of your gateway. To automatically synchronize with Internet time servers, tick the box as illustrated below. The following options are available for configuration. First NTP time server: Select the required server. Second NTP time server: Select second time server, if required.

  • Page 54: Save And Reboot

    7 . 5 SAVE AND RE BOOT This function saves the current configuration settings and reboots your gateway. NOTE1: It may be necessary to reconfigure your TCP/IP settings to adjust for the new configuration. For example, if you disable the Dynamic Host Configuration Protocol (DHCP) server you will need to apply Static IP settings. NOTE2: If you lose all access to your web user interface, simply press the reset button on the rear panel for 6 to 8 seconds to restore default settings.
  • Page 55 A D VA N CE D...

  • Page 56: Advanced Settings

    TELSTRA ELITE™ GATEWAY USER GUIDE ADVANCED SETTINGS 8 . 1 LOC A L A R E A N ET WO R K ( L A N ) This screen allows you to configure the Local Area Network (LAN) interface on your gateway See the field descriptions below for more details. NOTE: If you change the gateway’s address (first option on the chart), you also need to change the gateway ip address on the usb key so the installation software can communicate with the gateway.
  • Page 57 TELSTRA ELITE® GATEWAY USER GUIDE Option Description IP Address Enter the IP address for the LAN interface Subnet Mask Enter the subnet mask for the LAN interface Enable Internet Group Enable by ticking the box Standard Mode: In standard mode, Management Protocol (IGMP) multicast traffic will flood to all bridge ports when no client Snooping subscribes to a multicast group. Blocking Mode: In blocking mode, the multicast data traffic will be blocked. When there are no client subscriptions to a multicast group, it will not flood to the bridge ports. Enable NAT To enable/disable Network Address Translation (NAT, please refer to 7.2 for NAT setting). By default NAT is enabled. Enable UPnP Tick the box to enable Universal Plug and Play Dynamic Host Configuration Select enable DHCP server and enter your starting and ending IP Protocol (DHCP) Server addresses and the lease time. This setting configures the gateway...

  • Page 58: Network Address Translation (Nat)

    TELSTRA ELITE™ GATEWAY USER GUIDE 8 . 2 N E T WOR K A D DR E SS TR A N S L AT I ON ( NAT ) 8.2.1 PORT FO RWARD I N G Port Forwarding allows you to direct incoming traffic from the Internet side (identified by Protocol and External port) to an internal server with a private IP address on the LAN side.
  • Page 59 TELSTRA ELITE® GATEWAY USER GUIDE To add a Port Forwarding rule, click the Add button. The following screen will display. Options Description Select a Service Or User should select the service from the list. Custom Server Or create a custom server and enter a name for the server Server IP Address Enter the IP address for the server. External Port Start Enter the starting external port number (when you select Custom Server). When a service is selected the port ranges are automatically configured. External Port End Enter the ending external port number (when you select Custom Server). When a service is selected the port ranges are automatically configured. Protocol User can select from: TCP, TCP/UDP or UDP. Internal Port Start Enter the internal port starting number (when you select Custom Server). When a service is selected the port ranges are automatically configured...

  • Page 60: Port Triggering

    TELSTRA ELITE™ GATEWAY USER GUIDE 8.2.2 PORT TRI G GER I N G Some applications require specific ports in the gateway’s firewall to be open for access by remote parties. Port Triggering opens up the ‘Open Ports’ in the firewall when an application on the LAN initiates a TCP/UDP connection to a remote party using one of the ‘Triggering Ports’. The gateway allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the ‘Open Ports’. A maximum 32 entries can be configured To add a Trigger Port, simply click the Add button. The following will be displayed.
  • Page 61 TELSTRA ELITE® GATEWAY USER GUIDE Options Description Select an Application or User should select the application from the list. or User can Custom Application enter the name of their choice. Trigger Port Start Enter the starting trigger port number (when you select custom application). When an application is selected, the port ranges are automatically configured. Trigger Port End Enter the ending trigger port number (when you select custom application). When an application is selected, the port ranges are automatically configured. Trigger Protocol TCP, TCP/UDP or UDP. Open Port Start Enter the starting open port number (when you select custom application). When an application is selected, the port ranges are automatically configured. Open Port End Enter the ending open port number (when you select custom application). When an application is selected, the port ranges...

  • Page 62: Demilitarized (Dmz) Host

    TELSTRA ELITE™ GATEWAY USER GUIDE 8.2.3 DEMILITARI ZED ( D M Z) H O S T Your gateway will forward IP packets from the Wide Area Network (WAN) that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer’s IP address and click Apply to activate the DMZ host. Clear the IP address field and click Apply to deactivate the DMZ host.

  • Page 63: Security

    TELSTRA ELITE® GATEWAY USER GUIDE 8 . 3 SECURITY Your gateway can be secured with the IP Filtering function. 8.3.1 IP FILTER IN G The IP Filtering screen sets filter rules that limit incoming and outgoing IP traffic. Multiple filter rules can be set with at least one limiting condition. All conditions must be fulfilled to allow individual IP packets to pass through the filter. Outgoing IP Filter The default setting for Outgoing traffic is ACCEPTED. Under this condition, all outgoing IP packets that match the filter rules will be BLOCKED. To add a filtering rule, click the Add button. The following screen will display.
  • Page 64 TELSTRA ELITE™ GATEWAY USER GUIDE Options Description Filter Name The filter rule label Protocol TCP, TCP/UDP, UDP or ICMP Source IP address Enter source IP address Source Subnet Mask Enter source subnet mask Source Port (port or port:port) Enter source port number or port range Destination IP address Enter destination IP address Destination Subnet Mask Enter destination subnet mask Destination port (port or port:port) Enter destination port number or range Click Save/Apply to save and activate the filter.

  • Page 65: Parental Control

    TELSTRA ELITE® GATEWAY USER GUIDE To add a filtering rule, click the Add button. The following screen will display. Please refer to the Outgoing IP Filter table for field descriptions. Click Save/Apply to save and activate the filter. 8.3.2 PARENTAL CONTRO L Parental Control allows you to restrict access from a device on your Local Area Network (LAN) to the Internet through the gateway on selected days at certain times. Make sure to activate the Internet Time server synchronization as described in section 8.4 SNTP, so that the scheduled times match your local time. Click Add to display the following screen. Enter the MAC address of the device that you wish to restrict access for and select days of the week and times to apply the restriction.
  • Page 66 TELSTRA ELITE™ GATEWAY USER GUIDE Complete the fields listed below and click Save/Apply to apply the settings. Options Description User Name A user-defined label for this restriction Browser’s MAC Address Allows easy identification of MAC address of the computer you are currently using. Other MAC Address MAC address of another LAN device Days of the Week Select one more more days for the restrictions for the entered MAC address to apply to. Start Blocking Time Enter the time of day you want the restriction for the entered MAC address to start End Blocking Time Enter the time of day you want the restriction for the entered MAC address to end...

  • Page 67: Routing

    TELSTRA ELITE® GATEWAY USER GUIDE 8 . 4 ROUTI NG Static Route and Dynamic Route settings can be found in the Routing link as illustrated below. 8.4.1 STATIC ROU TE The Static Route screen displays the configured static routes. Click the Add or Remove buttons to change settings. Click the Add button to display the following screen. Enter Destination Network Address, Subnet Mask, gateway IP Address and/or WAN Interface. Then click Save/Apply to add the entry to the routing table.

  • Page 68: Dynamic Route

    TELSTRA ELITE™ GATEWAY USER GUIDE 8.4.2 DYNAMI C R OU TE To activate this option, select the enabled radio button for Global RIP Mode. To configure an individual interface, select the desired RIP version and operation, followed by placing a check in the enabled checkbox for that interface. Click Save/Apply to save the configuration and to start or stop dynamic routing.

  • Page 69: Domain Name Server (Dns)

    TELSTRA ELITE® GATEWAY USER GUIDE 8 . 5 DO MAI N NA M E S ERVE R ( DN S) 8.5.1 DNS SERV ER C O N FI GU RATI O N If Enable Automatic Assigned DNS is selected, this device will accept the first received DNS assignment from the Wide Area Network (WAN) interface during the connection process. Otherwise, you can enter the primary and optional secondary DNS server IP addresses. Click on Save to apply. NOTE: Click the Save button to save the new configuration.
  • Page 70 TELSTRA ELITE™ GATEWAY USER GUIDE To add a dynamic DNS service, click the Add button and this screen will display Options Description D-DNS provider Select a dynamic DNS provider from the list. Hostname Enter the name for the dynamic DNS server. Interface Select the interface from the list. Username Enter the username for the dynamic DNS service Password Enter the password for the dynamic DNS service.

  • Page 71: Usb Print Server

    TELSTRA ELITE® GATEWAY USER GUIDE 8 . 6 USB PRI NT S ERVE R These steps explain the procedure for enabling the Print Server. 1. To enable the print server, select Enable on-board print server checkbox and enter Printer name and Make and model NOTE: The printer name can be any text string up to 40 characters. The Make and model can be any text string up to 128 characters.
  • Page 72 TELSTRA ELITE™ GATEWAY USER GUIDE 3. Click Next to continue, when you see the dialog box below. 4. Select Network Printer and click Next.
  • Page 73 TELSTRA ELITE® GATEWAY USER GUIDE 5. Select Connect to a printer on the Internet and enter your printer link, (e.g. http://10.0.0.138:631/printers/printername) and click Next. NOTE: the printer name must be the same name entered in the web user interface “printer server setting” as in step 1.
  • Page 74 TELSTRA ELITE™ GATEWAY USER GUIDE 6. Next, select the driver that came with your printer. Browse through the list to select your printer driver, or click ‘Have Disk’ if you have your printer driver installation media. 7. Choose Yes or No for default printer setting and click Next.
  • Page 75 TELSTRA ELITE® GATEWAY USER GUIDE 8. Click “Finish”. 9. Check the status of printer from Windows Control Panel, printer window. Status should show as Ready.
  • Page 76 TELSTRA ELITE™ GATEWAY USER GUIDE F O R M A C O S X: 2. Browse to the Apple menu and select System Preferences. In the System Preferences menu click on Print & Fax. 3. With your Printer driver installed, please add your printer from the Printer & Fax menu. 4. Click + to add your printer from the Print & Fax menu.
  • Page 77 TELSTRA ELITE® GATEWAY USER GUIDE 5. Select Internet Printing Protocol – IPP from the Protocol drop down list. 6. T ype into the Address field “gatewayIPAddress:631” where gatewayIPAddress is the IP address of your gateway (default: 10.0.0.138). See screenshot below for an example. Also enter into the Queue field “/printers/PrinterName”, where PrinterName is the name you gave your printer in step 1 7. Select your printer from the Print Using drop down list.
  • Page 78 TELSTRA ELITE™ GATEWAY USER GUIDE 8. Click Add and check the printer status. Print Server set up is now complete. You will now be able to print from common applications by selecting this printer from the Print dialogue box. FOR WINDOWS VIS TA 2. Go to the control panel, and select Printers. Once in the Printers page, click the Add a printer button as shown below.
  • Page 79 TELSTRA ELITE® GATEWAY USER GUIDE 3. Select add a network, wireless or Bluetooth printer. 4. Click on the radio-button labeled Select a shared printer by name, and type “http://10.0.0.138:631/printers/PrinterName” in the box below. Click Next. NOTE: The printername must be the same as the printer name entered in the Web User Interface during step 1...
  • Page 80 TELSTRA ELITE™ GATEWAY USER GUIDE 5. Next, select the driver that came with your printer. Browse through the list to select your printer driver, or click ‘Have Disk’ if you have your printer driver installation media. 6. Choose whether you want this printer to be the default printer, and then click Next.
  • Page 81 TELSTRA ELITE® GATEWAY USER GUIDE 7. Click Finish. Your device is now configured and ready for use.

  • Page 82: Usb Storage

    TELSTRA ELITE™ GATEWAY USER GUIDE 8 . 7 USB STO R A G E The TELSTRA ELITE GATEWAY allows you to connect a USB storage device and share it with all of the users on the network. By default, this feature is already enabled, so it is simply a matter of connecting your USB storage device and entering the appropriate network location. If you wish to modify any of these features, the steps below explain the procedure for enabling the USB Storage. 1: Ensure that the Enable USB Storage checkbox is checked in the Web User Interface. To do this, log on the WUI then select Advanced > USB Storage from the menu along the top of the page. Select the Enable USB Storage checkbox and enter the Gateway Name and USB Drive Name Field Description Gateway Name The hostname of the gateway device. This should only be modified if there are multiple TELSTRA ELITETM GATEWAY’s on your network. The default name is “Telstra21”. USB Drive Name The name of USB drive. This should only be modified if there are multiple USB devices connected to your TELSTRA ELITETM GATEWAY. The default...
  • Page 83 TELSTRA ELITE® GATEWAY USER GUIDE FOR WINDOWS X P : 2. Open a web-browser (such as Internet explorer, Firefox or Safari) and type in the address \\”gatewayName”\”USBDriveName”\ (e.g. \\Telstra21\USB-Storage) NOTE: There is no username and password required to access the USB drive, the user will be able to read/write to the folder/ files on the USB drive.
  • Page 84 TELSTRA ELITE™ GATEWAY USER GUIDE FOR MAC OSX: 2. From the Finder, select the Go and then click Connect to Server 3. In the address field of the Connect to Server dialog, type in the address: smb:// “gatewayName”/“USBDriveName” (e.g. smb://Telstra21/USB-Storage) 4. Click the + button to add this server to the list of Favourites and then click Connect...
  • Page 85 TELSTRA ELITE® GATEWAY USER GUIDE 5. Select the Guest radio button and then click Connect FOR WINDOWS VIS TA 2. Open a web-browser (such as Internet explorer, Firefox or Safari) 3. Type in the address “\\gatewayName\USBDriveName\” (e.g. \\Telstra21\USB-Storage) NOTE: There is no username and password required to access the USB drive. Any network user will be able to read/write the folder/files in the USB drive.
  • Page 86 TELSTRA ELITE™ GATEWAY USER GUIDE TO MAP THE USB STOR AG E D R I V E To enable easy access to the USB Storage Drive, you can map the network location. To do this, use the following steps: 1. Click on the Start button and click Computer 2. Click the Map network drive button 3. In the Folder field, enter the address of the USB Storage Drive \\gatewayName\ USBDriveName (e.g. \\Telstra21\USB-Storage) 4. To access the USB Storage Drive in the future, you can simply double-click on the item in the Computer menu...
  • Page 87 TELSTRA ELITE® GATEWAY USER GUIDE D IA G N O ST I CS...

  • Page 88: Diagnostics

    TELSTRA ELITE™ GATEWAY USER GUIDE DIAGNOSTICS The Diagnostics menu has the following submenus: • Diagnostics • System Log • Next G™ Network • Statistics • Route • ARP • DHCP • PING...

  • Page 89: Diagnostics

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 1 DI AG NOSTI C S The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed below. If a test displays a fail status click on the Help link and follow the steps shown: 1. Now click Re-run Diagnostic Tests at the bottom of the screen to re-test and confirm the error 2. If the test continues to fail contact technical support for further assistance...
  • Page 90 TELSTRA ELITE™ GATEWAY USER GUIDE Field Description ENET Connection Pass: Indicates that the Ethernet interface from your computer is connected to the LAN port of this gateway. Fail: Indicates that the gateway does not detect the Ethernet interface on your computer. Wireless connection Pass: Indicates that the wireless card is ON. Down: Indicates that the wireless card is OFF. Ping Default Pass: Indicates that the gateway can communicate with the first entry point to the WAN network. It is usually the IP address of the Gateway ISP’s local Gateway. Fail: Indicates that the gateway was unable to communicate with the first entry point on the WAN network. Ping Primary Domain Pass: Indicates that the gateway can communicate with the primary Domain Name Server (DNS). Name Server Fail: Indicates that the gateway was unable to communicate with the primary Domain Name Server (DNS).

  • Page 91: System Log

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 2 SYSTEM LO G This function allows you to view system events and configure related options. Follow the steps below to enable and view the System Log. 1. Click Configure System Log to continue. 2. Select the system log options (see table below) and click Save/Apply.
  • Page 92 TELSTRA ELITE™ GATEWAY USER GUIDE Name Description Indicates whether the system is currently recording events. You can enable or disable event logging. By default, it is disabled. Log level Allows you to configure the event level and filter out unwanted events below this level. The events range from the highest critical level “Emergency” down to this configured level will be recorded to the log buffer on the gateway’s SDRAM. When the log buffer is full, the newest event will wrap up to the top of the log buffer and overwrite the oldest event. By default, the log level is “Debugging”, which is the lowest critical level. The log levels are defined as follows: Emergency is the most serious event level, whereas Debugging is the least important. For instance, if the log level is set to Debugging, all the events from the lowest Debugging level to the most critical level emergency level will be recorded. If the log level is set to error, only error and the level above will be logged. Display Level Allows you to select the logged events and displays on the View System Log window for events of this level and above to the highest emergency level. Mode Allows you to specify whether events should be stored in the local memory be sent to a remote syslog server, or to both simultaneously. If remote mode is selected, the view system log will not be able to display events saved in the remote syslog server. When either Remote mode or Both mode is configured, the Web UI will prompt the you to enter the Server IP address and Server UDP port where syslog is running. 3: Click View System Log. The results are displayed as follows.

  • Page 93: Next Gtm Network

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 3 N E X T G N E T WOR K Select this option for detailed status information on your gateway’s 3G connection. Consult the table on the next page for detailed field descriptions...
  • Page 94 TELSTRA ELITE™ GATEWAY USER GUIDE Field Description Manufacturer The manufacturer of the embedded 3G module. Model The model name of the embedded 3G module. FW Rev� The firmware version of the 3G module. IMEI The IMEI (International Mobile equipment Identity) is a 15 digit number that is used to identify a mobile device on a network. Factory Serial Number of the 3G module. IMSI The IMSI (International Mobile Subscriber Identity) is a unique 15-digit number used to identify an individual user on a UMTS network. HW Rev� The hardware version of the 3G module. Temperature The temperature of the 3G module in degrees Celsius. System Mode WCDMA/Europe CMDA 2000 / America WCDMA band The 3G radio frequency band which supports dual-band UTMS/HSDPA/HSUPA frequencies (850/2100 MHz), IMT2000 is 2100 MHz, WCDMA800 is 850MHz WCDMA channel The 3G channel. MM (CS) state Circuit Switching state Signal Strength The 3G signal strength in dBm.

  • Page 95: Statistics

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 4 STAT I STI C S These screens provide detailed information for: • Local Area Network (LAN) and Wireless Local Area Network (WLAN) • 3G Interfaces NOTE: These statistics pages refresh every 15 seconds 9.4.1 LAN STATI STIC S This screen displays statistics for the Ethernet and Wireless LAN interfaces. 9.4.2 NEX T G™ STATI STI C S...

  • Page 96: Route

    TELSTRA ELITE™ GATEWAY USER GUIDE 9 . 5 ROUTE Select Route to display the paths the gateway has found. Field Description Destination network or destination host Destination Gateway next hop IP address Subnet Mask Subnet mask of Destination Flag U: route is up !: reject route G: use gateway H: target is a host R: reinstate route for dynamic routing D: dynamically installed by daemon or redirect M: modified from routing daemon or redirect Metric The ‘distance’ to the target (usually counted in hops). It is not used by recent kernels, but may be needed by routing daemons. Service Shows the name for WAN connection Interface Shows connection interfaces...

  • Page 97: Arp

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 6 A RP Click ARP to display the ARP information. Field Description IP address Shows IP address of a connected device Flags Complete Incomplete Permanent Publish HW Address Shows the MAC address of a connected device Device Shows the connection interface...

  • Page 98: Dynamic Host Configuration Protocol (Dhcp)

    TELSTRA ELITE™ GATEWAY USER GUIDE 9 . 7 DYNAMI C HOST CO N FI GU R AT ION P ROTO CO L ( D H C P ) Click DHCP to display the DHCP information. Field Description Hostname Shows the device/host/PC network name MAC Address Shows the Ethernet MAC address of the device/host/Pc IP address...

  • Page 99: Ping

    TELSTRA ELITE® GATEWAY USER GUIDE 9 . 8 P ING The PING menu provides a connection test to an IP address or a host name. Input an IP address or a host name, e.g www.google.com and press Submit. The connection test result will be shown as below. The above screen shows a successful ping result.
  • Page 100 FOR MORE INFORMATION CALL 1300 136 841 VISIT TELSTRA.COM VISIT A TELSTRA STORE...

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