You Cannot Insert The Battery Pack Into The Product - Sony ILCE-7 How To Use Manual

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[246] If you have problems > If you have problems
Troubleshooting
If you experience trouble with the product, try the following solutions.
1. Check the items under "Troubleshooting", then check the product.
2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn
on the power.
3. Initialize the settings.
4. Consult your dealer or local authorized service facility. Additional information on this
product and answers to frequently asked questions can be found at our Customer Support
Website.
http://www.sony.net/
[247] Troubleshooting > Battery pack and power

You cannot insert the battery pack into the product.

Make sure the direction of the battery pack is correct, and insert it until the lock lever is
locked.
[248] Troubleshooting > Battery pack and power