Matrox M9120 User Manual page 22

1
Cause
If a monitor was changed or added while Windows was running, the new monitor may not
be detected by the software.
1
Solution
Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be
automatically detected by the software.
Problem Built-in network hardware doesn't work after graphics card is
installed
1
Cause
The installation of a graphics card may have caused your computer to reallocate system
resources.
1
Solution
Try reinstalling your network drivers.
2
Solution
Try moving your Matrox graphics card to another PCI (or PCIe depending on your product)
slot in your computer. For instructions on how to safely install your Matrox card,
"Hardware installation", page
2
Cause
You may be using Windows XP Service Pack 2.
1
Solution
For more information, see the Microsoft Web site (www.microsoft.com).
Problem After game for Windows 2000/XP/Vista starts, monitor doesn't display
properly
(blank screen, rolling or overlapping screen images)
1
Cause
If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your
monitor may not support the refresh rate the Matrox driver is using.
1
Solution
If the game is still running in full-screen mode and your monitor is unusable, exit the
1
game. To do this, press [Alt]+[Tab] once, right-click the name of the game on the
Windows taskbar, then click
Make sure the correct monitor is selected in Windows.
2
Problem 3D and video programs don't work
1
Cause
Your computer's other BIOS settings may be incorrect.
1
Solution
Reset your computer BIOS settings to the factory defaults using your computer's built-in
BIOS setup utility. The factory defaults are usually the "safest" settings. Check your system
manual for more information.
22 Matrox M-Series – User Guide
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