Matrox G450 MMS User Manual

Matrox G450 MMS User Manual

Matrox electronic systems computer hardware - video card user manual
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Matrox G450 MMS
User Guide
10807-301-0100
2002.08.02

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Summary of Contents for Matrox G450 MMS

  • Page 1 Matrox G450 MMS User Guide 10807-301-0100 2002.08.02...
  • Page 2: Hardware Supplied

    Overview Thank you for purchasing a G450 MMS (Multi-Monitor Series) graphics card. Your Matrox MMS card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. This card lets you use 2 or 4 monitors at a time with Windows 2000/XP or NT 4.0.
  • Page 3: Hardware Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows 2000/XP, see Windows 2000/XP online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used. step Matrox G450 MMS – User Guide...
  • Page 4 Push the card in firmly and evenly until it’s fully seated in the slot. Replace the screw to secure the bracket of your Matrox card to the computer frame. Matrox G450 MMS – User Guide AGP slot (Back of computer) PCI slot...
  • Page 5 DVI-to-HD15 adapter to connect your monitor. Make sure all connectors are firmly in place and properly fastened. * Only one dual-monitor cable is included with Matrox MMS×2 cards. Dual-monitor cable HD-15 connector Matrox G450 MMS – User Guide DVI-to-HD15 adapter DVI connector...
  • Page 6 Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. Your Matrox card is now installed. Restart your computer and install your Matrox software “Software installation”, page Matrox G450 MMS – User Guide DVI connector HD-15 connector (analog) DVI connector...
  • Page 7: Software Installation

    * If Windows doesn’t automatically start the setup program, you can start it manually from the root folder of the CD-ROM. If you’re using Windows 2000/XP, it detects new After your computer has restarted, insert (or reinsert) After your computer restarts, the setup program shows See “Display setup”, page Matrox G450 MMS – User Guide...
  • Page 8: Display Setup

    WARNING: If incorrect software monitor settings are applied, some monitors can be permanently damaged. For more information, see your monitor manual. Matrox G450 MMS – User Guide " . If you’re using a multi-display desktop, select a Settings...
  • Page 9 (see “Multi-display setup”, page property sheet (see “Accessing PowerDesk property sheet (see “Accessing PowerDesk property button is Apply button is selected. If (see “Multi-display setup”, page Matrox G450 MMS – User Guide " " Settings " " Driver 10), repeat steps Monitor settings...
  • Page 10: Multi-Display Setup

    Windows NT 4.0 – Access the Matrox PowerDesk property sheets”, page Click the Matrox QuickDesk icon ( PowerDesk Guide 10 Matrox G450 MMS – User Guide Extend my Windows desktop onto this monitor Apply settings. When you’re done, click Colors...
  • Page 11: Troubleshooting

    Shut Down Restart the computer " [Tab] " [Tab] " [Enter] " ] (down arrow) [Tab] [Tab] [Enter] ] (down arrow) " " " " Matrox G450 MMS – User Guide 11 " " " [Enter] to [Enter] to "...
  • Page 12: Main Troubleshooting

    BIOS of your Matrox graphics card: Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, 12 Matrox G450 MMS – User Guide see “Choose a PCI slot”, page...
  • Page 13 Make sure the monitor power cable is firmly in place. 4) of each graphics card help determine which graphics are installed on your computer. (These can be " , type c:\matrox\util\pbioswin, then Start Matrox G450 MMS – User Guide 13...
  • Page 14 VGA mode”, page Right-click the Windows desktop background, then click Move the Screen area down to its lowest setting, then click 14 Matrox G450 MMS – User Guide ), Blue ( – white or gray HSYNC – black VSYNC see “Monitor setup”, page...
  • Page 15 Delete all customizations 11). slider down to its lowest setting, then click property sheet, select monitor settings for each Monitor 11). (see “Monitor setup”, page and 3). (see “Restarting " Properties Settings and 3). Matrox G450 MMS – User Guide 15...
  • Page 16: More Information

    Be sure to check for any last-minute release notes at the end of this manual and in the Matrox CD-ROM Readme file. Also, check the Matrox Web site (www.matrox.com/mga) for the latest Matrox software, technical support, and product information. 16 Matrox G450 MMS – User Guide " " Start...
  • Page 17: Extra Troubleshooting

    Many motherboard or computer manufacturers have software updates available on their Web site. Cause Files on your system may have been deleted or corrupted. Solution Remove, then restore Matrox software. For more information, see page Matrox G450 MMS – User Guide 17...
  • Page 18 If a monitor was changed or added while Windows was running, the new monitor may not be detected by the software. Solution Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be automatically detected by the software. 18 Matrox G450 MMS – User Guide " " " Settings...
  • Page 19 Options check box. " to accept the changes. " " Control Panel Matrox Display Properties check box. to accept the changes and restart your computer. HD-15 connector (see “Accessing PowerDesk " Performance Matrox G450 MMS – User Guide 19...
  • Page 20 Reset your computer BIOS settings to the factory defaults using your computer built-in BIOS setup utility. The factory defaults are usually the “safest” settings. Check your system manual for more information. 20 Matrox G450 MMS – User Guide see “Hardware installation”, page "...
  • Page 21 Close (see “Monitor setup”, page Close property sheet Monitor Settings " Vesa 1024X768 @60Hz 4) of each graphics card help determine which graphics card Matrox G450 MMS – User Guide 21 (see “Accessing ). Follow the on- " Next...
  • Page 22 For each display adapter, except for the one controlling your primary display, right-click the name of a display adapter, then click Note: Your primary display can’t be disabled. 22 Matrox G450 MMS – User Guide (see “Restarting in VGA mode”, page " "...
  • Page 23 Windows 2000/XP – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. in step Enable Matrox G450 MMS – User Guide 23...
  • Page 24 Windows NT 4.0 – Access the Matrox PowerDesk property sheets”, page 24 Matrox G450 MMS – User Guide property sheet Options to accept the changes. (Depending on the feature you disabled, you...
  • Page 25 (Depending on the feature you disabled, you may Visual effects Troubleshoot slider to None to accept the changes. (see page 41) and describe the problem. This " Properties Effects " Properties Appearance " " Properties Settings Matrox G450 MMS – User Guide 25 "...
  • Page 26 Solution Windows 2000/XP – Use the program window or dialog box. Simply press the keyboard shortcut assigned to this feature. 26 Matrox G450 MMS – User Guide check box. property sheet Settings slider until the number of displays used matches the number of to accept your changes.
  • Page 27 (Windows 2000/XP) (Windows NT 4.0) " , disable Monitor Hide modes that this monitor cannot display Hot Keys feature. ) on your Windows taskbar, property sheet (see PowerDesk " Properties Settings , then Matrox G450 MMS – User Guide 27...
  • Page 28 Windows, this part of the step may not be necessary.) Double-click the name of the appropriate controller. Change each Click to accept the changes. 28 Matrox G450 MMS – User Guide Start " Disk Defragmenter " " Settings...
  • Page 29 " Control Panel Printers and Other Hardware icon, then click the Mouse Pointers box, select (or reselect) “ ”, then click (None) System Agent property sheet (see “Accessing Settings *. (* Depending tab. Matrox G450 MMS – User Guide 29...
  • Page 30 Windows 2000 or NT 4.0 – Click Start Double-click the Enable the “ Click Double-click the speaker icon on the taskbar. 30 Matrox G450 MMS – User Guide see “Display setup”, page ) on the Windows taskbar. " " Settings Control Panel...
  • Page 31 , and/or controls, make sure the Line Wave Line Sound, Speech and Audio Devices ” check box. slider Volume Select sliders are at one- Volume check boxes are Mute Matrox G450 MMS – User Guide 31 "...
  • Page 32: Display Information

    You may experience problems viewing certain types of video (for example, DVD video). If you experience this problem, try lowering your display settings (resolution, color palette, and/or refresh rate). For information on changing display settings, setup”, page 32 Matrox G450 MMS – User Guide see “Monitor setup”, page see “Display...
  • Page 33: Maximum Refresh Rates

    † Based on a monitor with a maximum horizontal refresh rate of 130 kHz Display Maximum vertical resolution refresh rate (Hz) 640 × 480 800 × 600 856 × 480 Maximum resolution 2048 × 1536 1920 × 1200 Maximum horizontal † refresh rate (kHz) 130t Matrox G450 MMS – User Guide 33 †...
  • Page 34: Supported Vesa Modes

    — 1280 × 1024 — Digital flat panel information Matrox G450 MMS products that support digital monitors are fully DVI 1.0 compliant. The following maximum simultaneous display settings are supported with digital flat panels: 112 MHz pixel clock *† 1280 × 1024...
  • Page 35: Hardware Information

    HSYNC (white or gray wire), and VSYNC (black wire). G450×2 MMS G450×4 MMS Matrox G450 (256-bit DualBus) 360 MHz (internal) DDR (Double Data Rate) SDRAM 2 × 16 MB 4 × 16 MB G45X2DUAL G45X4QUAD Matrox G450 MMS – User Guide 35...
  • Page 36: Environmental Specifications

    Digital flat panel information TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2 and 2.0 support 36 Matrox G450 MMS – User Guide...
  • Page 37 Not connected data+ Not connected TMDS data1– Not connected TMDS data1+ Signal Ground VSYNC HSYNC Ground Not connected Analog green output Ground Not connected Ground Analog green output Not connected Ground HSYNC VSYNC Ground Matrox G450 MMS – User Guide 37...
  • Page 38 TMDS data 2/4 shield TMDS data 4– TMDS data 4+ DDC clock DDC data Analog vertical sync Analog red Analog green 38 Matrox G450 MMS – User Guide Signal Ground Ground Ground +5 V (DDC) Ground Signal TMDS data 1–...
  • Page 39 Signal TMDS data 0– TMDS data 0+ TMDS data 0/5 shield Analog blue (2) DDC Clock (2) TMDS clock shield TMDS clock+ TMDS clock– Analog ground (Analog R, G, & B return) (1) Matrox G450 MMS – User Guide 39...
  • Page 40 Maximum card dimensions 0.75 in. / 3.61 cm 6.5 in. / 16.51 cm 4.2 in. / 10.69 cm 40 Matrox G450 MMS – User Guide...
  • Page 41: Customer Support

    514-822-6330. Make sure you have a registered client ID number before calling technical support. You can obtain your client ID number by registering your Matrox product at www.matrox.com/mga/registration/home.cfm. Send e-mail to mmssupport@matrox.com. Visit our technical support Web site at www.matrox.com/mga/support/tech_support/home.cfm. Matrox G450 MMS – User Guide 41...
  • Page 42: Information We Need

    Program name and version. Name any add-on packages you’re using. If possible, take note of the file and segment address that caused the problem. Detailed steps known to cause the bug, so we can reproduce it. 42 Matrox G450 MMS – User Guide...
  • Page 43: Where To Get Information

    Information icon on your Windows desktop My Computer " Programs All programs " Administrative Tools (Common) " " Settings Control Panel Performance and Matrox G450 MMS – User Guide 43 (see “Accessing " " Accessories " Windows NT...
  • Page 44 Under such local law, certain limitations of this Limited Warranty Statement may not apply to the consumer. 3. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the customer’s sole and exclusive remedies. 44 Matrox G450 MMS – User Guide...
  • Page 45 Matrox in any jurisdiction other than Quebec. Matrox G450 MMS – User Guide 45...
  • Page 46: Software License Agreement

    Matrox be liable to you or to any third party for consequential, special, indirect or incidental damages which you may incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind which you may experience. 46 Matrox G450 MMS – User Guide...
  • Page 47 – troubleshooting technical assistance – troubleshooting – extra – graphics – sound – video unified display driver VESA modes (table) video – troubleshooting warning – warranty Web, Matrox Matrox G450 MMS – User Guide 47...
  • Page 48 Thank you for choosing Matrox Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 49 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 50 EUROPE (English) European user’s information – Statement of Conformity Remark for the Matrox hardware products supported by this guide This product complies with EC Directive 89/336/EEC for Electromagnetic Compatibility. It has been tested and found to comply with EN55022 and EN55024 Information Technology Equipment Standards. To meet the EC requirements, shielded cables must be used to connect monitors and any other peripherals to this product.
  • Page 51 Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. / Matrox Graphics Inc... Matrox Adobe Systems Inc..Acrobat Dolby Laboratories, Inc.
  • Page 52 (English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc.
  • Page 53 Assistenza tecnica: 02-5253099 Posta elettronica: supporto.3g@treg.it Sito Web: www.matrox.com/mga/italiano/ Deutschland Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Tel: 089 614 474-0 Fax: 089 614 9743 Vertriebs Infoline: 089 614 474-44 Technische Unterstützung: 089 621 70 333 E-mail: TechnischerSupport@matrox.com...

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