Matrox M9120 User Manual
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Matrox M9120 User Manual

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ENGLISH
Matrox M-Series
M9120 • M9120 Plus LP • M9125 • M9140 LP
User Guide
20070-301-0100
2008.05.13

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Summary of Contents for Matrox M9120

  • Page 1 ENGLISH Matrox M-Series M9120 • M9120 Plus LP • M9125 • M9140 LP User Guide 20070-301-0100 2008.05.13...

  • Page 2: Hardware Supplied

    Thank you for purchasing a Matrox M-Series graphics card. This product is a high-performance graphics card that plugs into a PCIe (PCI Express) ×1 or ×16 slot inside your personal computer. With a Matrox M-Series card, you can use 2 or 4 computer monitors at a time depending on your card.

  • Page 3: Software Available

    (for Windows 2000/XP/Vista) Matrox PowerDesk – to use your Matrox graphics hardware. Matrox provides 32-bit and 64-bit versions of the display driver. Matrox makes new display drivers available on the Matrox Technical Support Web site (www.matrox.com/graphics/support/drivers). Other software – see the CD-ROM Readme file...

  • Page 4: Hardware Installation

    Hardware installation This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. WARNING: To avoid personal injury and to prevent damage to your computer or Matrox hardware, turn off your computer, unplug it, and then wait for it to cool before you install your Matrox product and touch any of the internal parts of your computer.
  • Page 5 WARNING: Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both. ×1 ×4 ×8 ×16 PCI Express card 32-bit 64-bit PCI card Matrox M-Series – User Guide...

  • Page 6: Replacing Brackets On A Low-Profile Graphics Card

    Secure the bracket of your Matrox card to the computer frame. Replacing brackets on a low-profile graphics card Most Matrox low-profile graphics cards ship with ATX brackets compatible with most systems. The following explains how to change brackets on your Matrox product. Remove the current bracket...
  • Page 7 (small) washer (large) graphics washer card Note: Two washers are provided with your Matrox product. Use the small washer if the large washer doesn’t fit on the frame of your computer. Matrox M-Series – User Guide...
  • Page 8 (DVI-D: digital) (DVI-I: analog/digital) you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. WARNING: Don’t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections.
  • Page 9 If your monitor has an HD-15 connector, use the DVI-to-HD15 adapter included with your Matrox product to connect your monitor to the main connector. Monitor connector (HD-15) Matrox M-Series – User Guide...
  • Page 10 DVI-to-HD15 adapter included with your product to connect your monitor to the secondary connector. Monitor connector (HD-15) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Software setup”, page 15). 10 Matrox M-Series – User Guide...
  • Page 11 (DVI-D: digital) (DVI-I: analog/digital) you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. WARNING: Don’t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections.
  • Page 12 Step-by-step connection setup – DualHead Attach the dual-monitor cable Dual-monitor cable Attach your dual-monitor cable to the connector on the bracket of your Matrox card. Make sure the connectors are properly fastened. WARNING: To avoid damaging the LFH-60 connector on your dual-monitor cable or on your graphics card, carefully insert the connector on your dual-monitor cable as straight as possible into the connector on your graphics card.
  • Page 13 Make sure all connectors are properly Monitor connector fastened. (HD-15) DVI-to-HD15 adapter Connection overview – Quad Display Quad-monitor cable Monitor connector (DVI) DVI-to-HD15 adapter Monitor connector (HD-15) Matrox M-Series – User Guide 13...
  • Page 14 – the one that first displays information when you restart your computer. If another graphics card is installed in your computer, display numbering may be different Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Software setup”, page 15).

  • Page 15: Software Setup

    Note: This guide has references that are specific to the Matrox installation CD-ROM. If your Matrox product wasn’t packaged by Matrox (for example, if it was included with your computer), your product may not include this CD-ROM. If you don’t have this CD-ROM, certain references in this guide may not reflect the software you have.

  • Page 16: Windows Vista

    PowerDesk icon, you may need to click the button ( ) on your Show hidden icons Windows taskbar. If you don’t have an icon on your Windows taskbar, you can access Matrox PowerDesk by clicking Start All programs Matrox Graphics Matrox PowerDesk For more information on how to use Matrox PowerDesk, see Matrox PowerDesk help.

  • Page 17: Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 18 (This number is usually in the lower-left corner of the display.) Cause The BIOS of your Matrox graphics card may need to be updated or restored. Solution For advanced users – If you have another VGA-compatible graphics card (PCI), you can try resetting the BIOS of your Matrox graphics card.
  • Page 19 Start PBIOSWin update the BIOS of your Matrox graphics card. For more information on how to use this program, see the Readme file in the Sysutils folder. Turn off your computer, remove the other graphics card, then plug your monitor into your Matrox graphics card.
  • Page 20 (blank screen, rolling or overlapping screen images) Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if the display resolution was changed to one your monitor doesn’t support or if the monitor connected to your computer was changed without changing the display or monitor settings in the software.

  • Page 21: Graphics - Extra Troubleshooting

    Matrox M-Series Driver Uninstall/Change Restart your computer for the changes to take effect. After your computer has restarted, install the latest display driver for your Matrox card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP/Vista – You may need administrator rights to uninstall certain software.
  • Page 22 Solution Try reinstalling your network drivers. Solution Try moving your Matrox graphics card to another PCI (or PCIe depending on your product) slot in your computer. For instructions on how to safely install your Matrox card, “Hardware installation”, page Cause You may be using Windows XP Service Pack 2.
  • Page 23 Problem Using multiple displays under Windows 2000/XP/Vista, program doesn’t work with your Matrox product Cause Your main graphics card may not be controlling your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer.
  • Page 24 (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Solution Under Windows 2000/XP/Vista, you can use different display drivers for different products.
  • Page 25 Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly (example: mouse pointer not drawn properly) Cause Some programs may not work properly with some Matrox acceleration. Solution Windows 2000/XP/Vista – Disable Windows effects: Windows 2000 –...
  • Page 26 Windows Vista Windows Classic Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Technical Support Web site (www.matrox.com/graphics/support/drivers). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 27 Press on one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear, then click. The program window or dialog box should appear where you clicked. Matrox M-Series – User Guide 27...
  • Page 28 PowerDesk main interface. To see the PowerDesk icon in Windows XP/Vista, you may need to click the button ( ) on your Windows taskbar. Show hidden icons If you don’t have an icon on your Windows taskbar, you can access Matrox PowerDesk by clicking Start All programs Matrox Graphics Inc...
  • Page 29 . (* Depending on your version and Hardware Device Manager configuration of Windows, this part of the step may not be necessary.) Double-click the list item to expand it, then double-click the IDE ATA/ATAPI controllers name of the appropriate controller. Matrox M-Series – User Guide 29...
  • Page 30 (double-click*). (* Depending on your version and configuration of Windows, Mouse this part of the step may not be necessary.) Click the tab. Pointers In the box, select (or reselect) “ ”, then click Scheme (None) 30 Matrox M-Series – User Guide...
  • Page 31 Can’t record DVD video Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.) Solution To get copies of a copy-protected video, contact the vendor of the video.
  • Page 32 (if you’re not sure, try half level), and the appropriate Select check box is enabled. Click Options Properties Click the button, enable all check boxes in the list box, then click Playback 32 Matrox M-Series – User Guide...
  • Page 33 . (To test the volume of a recording device, make sure an audio source plugged into it and playing, then watch the volume meter next to the audio device icon. The volume meter should be between 60 and 100%.) Matrox M-Series – User Guide 33...

  • Page 34: More Information

    We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product and in the Matrox CD-ROM Readme file. Also, check the Matrox Web site (www.matrox.com/graphics) for the latest Matrox software, technical support, and product information.

  • Page 35: Display Information

    VBE 3.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor), and DDC-CI. To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays. The display resolutions and refresh rates available depend on your Matrox graphics card, display driver, software monitor settings, and monitor.

  • Page 36: Supported Vesa Modes

    Supported VESA modes (main display) In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors 256 colors 32 K colors 64 K colors 16 M colors resolution 640 ×...

  • Page 37: Hardware Information

    Digital flat panel information TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2 and 1.3 support Matrox M-Series – User Guide 37...
  • Page 38 Maximum card dimensions – Matrox M9120 and M9125 ≤ 0.750 in. / ≤ 1.91 cm 6.60 in. / 16.80 cm 4.376 in. / 11.10 cm 0.331 in. / 0.84 cm (Matrox M9120 shown) 38 Matrox M-Series – User Guide...
  • Page 39 Maximum card dimensions – Matrox M9120 Plus LP PCIe ≤ 0.750 in. / ≤ 1.91 cm 6.60 in. / 16.80 cm 2.712 in. / 6.90 cm 0.331 in. / 0.84 cm Matrox M-Series – User Guide 39...
  • Page 40 Maximum card dimensions – Matrox M9140 LP PCIe ≤ 0.750 in. / ≤ 1.91 cm 6.60 in. / 16.80 cm 0.331 in. / 0.84 cm 2.712 in. / 6.90 cm 40 Matrox M-Series – User Guide...
  • Page 41 (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 42 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 43: Software License Agreement

    • Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.

  • Page 44: Customer Support

    Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics.

  • Page 45: Where To Get Information

    Windows, this part of the step may not be necessary.) Windows Vista – Click Start Settings* Control Panel System and Maintenance (double-click*). (* Depending on your version and configuration of System Windows, this part of the step may not be necessary.) Matrox M-Series – User Guide 45...
  • Page 46 Video – Low-profile card Installation – Standard (ATX) card – Hardware Connector Overview VESA HD-15 LFH-60 – Customer support Monitor – Settings Warning Multi-display – Mode Warranty Display Web, Matrox Primary – Display information 46 Matrox M-Series – User Guide...
  • Page 47 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 48 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 49 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 50 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 51 Copyright © 2008 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 52 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Graphics Inc.
  • Page 53 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

This manual is also suitable for:

M9120 plus lpM9125M9140 lp

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