Beyonwiz DP-Lite User Manual page 112

Check to ensure that the other devices on your

network are configured correctly to connect
with another network device.
EPG data is not Do you have subscription with an EPG data

present in the provider? (e.g. Ice TV)
Guide, or the EPG Check with your provider to ensure that your

data in the Guide is subscription is current and that your account is
incorrect for my correctly configured for your region.
region Have you correctly configured the product with

your provider's account details?
(Setup\Network\Ice Guide)
Is the product

connected to a network device that can
regularly access the internet to receive EPG
data from your provider?
The picture looks Check whether

squashed or configured to display the correct TV Aspect
too wide Ratio.
(Setup\Configuration\A/V Output)
Check whether the TV has been configured to

display the correct TV Aspect Ratio. (see your
TV user guide for information)
Unable to access Check whether system settings on the product

Setup Menu have been locked with a PIN.
options (Setup\Miscellaneous\Access Control)
correctly configured and
the product has been
Unable to use "trick Check whether Time Shift is enabled.

mode" functions (Setup\Miscellaneous\Preferences)
with live TV Ensure the Time Shift buffer contains enough

data to execute the desired function.
Unable to play Check whether the media files are in a format

media files that is supported by the product.
Check whether the media files are playable on

another device or if there may be some issue
or error with the actual media files.
Troubleshooting Guide
105