Beyonwiz DP-Lite User Manual page 111

Troubleshooting Guide
strength and/or quality is adequate.
please contact an authorised antenna service
agent or licensed contractor to seek advice
concerning improving your TV reception.
No sound, or poor Check the Volume controls of the product, TV

sound and other audio device/s.
Check the Mute status of the product, TV and

other audio device/s.
Check that the audio output connections on the

product have been connected to the correct
input connectors on the TV and/or other audio
device/s.
Check that the product's audio output settings

configured in the Setup menu are correct.
(Setup\Configuration\A/V Output)
Remote control To use the product with the supplied Remote

does not operate control, the Remote control's infrared sender
the DP-Lite should be
product's infrared receiver.
Check the remote control's batteries.

Ensure that the correct mode is selected on the

Remote control i.e. STB mode if operating DP-
Lite or TV mode if operating the TV.
If the Remote control range seems to be

limited, check to ensure that the protective
plastic film (for shipping protection) on the
104
If not,
pointed directly towards the
front panel of the DP-Lite has been removed.
Remote control To use the equipment with Remote control, the

does not operate Remote control's infrared sender should be
TV pointed directly towards the TV's Remote
control receiver.
Check the battery of the Remote control.

Ensure that the correct mode is selected on the

remote control i.e. STB mode if operating the
DP-Lite or TV mode if operating the TV.
Has the

programmed to operate your TV?
(See page 7 of this Guide)
Timers are not Check to ensure that the timers have been set

recording correctly.
Check whether more than two timers overlap.

Check whether the power supply to the

product has been disconnected.
I can't connect to Check to ensure that the Ethernet (LAN) cable

my network via is connected to the correct port on the rear of
LAN the product.
Is the correct type of Ethernet cable being

used for your network connection?
(i.e. a "straight-through" or "crossover" cable?)
Have the

configured in the product's Setup Menu?
(Setup\Network\Setting)
Remote control been correctly
LAN settings been correctly