Troubleshooting - Electrolux EHG313BA User Manual

trouBLESHootInG

Ifyouhaveaproblemwiththecooktop,checkthetable
below. You may be able to solve the problem and this
will save you from paying for a service call. You will have
to pay for a service call even in the warranty period if the
problem is one listed below.
Table 1
problem
Burner will not light •
even though the
sparker is working
• Gas supply valve turned off.
• Wrong knob turned.
• port blockage in ignition area.
• Ignition spark plugs wet or dirty.
no spark is •
obtained when
control knob is
• Ignition spark plugs wet or dirty.
activated
flames uneven or •
tending to lift
• Burnercapincorrectlyfitted.
flames not staying • Knob not held down long enough in 'HIGH'
on when knob is
released
• Knob not set between 'HIGH'
• Dirt or spillage on flame
Lowheat, • Incorrect cooking pot or pan being used.
slow cooking
Benchtop or knobs • Incorrect cooking pot or pan used.
overheating
• pot or pan not located on burner properly.
Cooktop stainless • pot or pan being used is too large.
steel discloloured
outer ring of wok • this is not a failure. this is a function of the
burner goes out
when set to low
possible cause
Knob not held down long enough in 'HIGH'
position for flame safeguard.
Electricity supply is disconnected or switched
off.
flame ports blocked or wet.
position for flame safeguard
to engage.
and 'LoW'
safeguard sensor.
dual wok burner to give a very low power
flame option.
solution
• repeat lighting procedure and hold knob
down for 5 seconds in 'HIGH' position.
(refer page 8).
• turn on gas supply to appliance.
• Ensure the knob you are turning corresponds
to the burner you want to light.
• Ensure that ports in ignition area are clean
and dry.
• Dry or clean ignition spark plugs.
• Switch on electricity or check fuses.
• Dry or clean ignition spark plugs.
• Clean or dry flame ports.
• Ensurethiscomponentisfittedcorrectly.
• repeat lighting procedure and hold knob
down for 5 seconds in 'HIGH' position.
(refer page 8).
• Knob muSt be set between
these positions.
• Clean flame safeguard sensor tip.
• refer to figure 5 (page 9).
• refer to figure 5 (page 9).
• Ensure pot or pan is centrally located on
burner.
• Ensure pot sizes used are as per user
manual requirements. Clean with StEEL
poWEr (available through spare parts).
• no remedy - burner is functioning
as intended.
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