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General Troubleshooting
S
YMPTOM
Excessive circuit load
Breaker/Fuse
Short circuit along the power
keeps blowing
wires
No power
Device does not
power up
Loose power cord
Wrong DMX addressing
Damaged DMX cables
Wrong polarity settings on the
Fixture is not
controller
responding to
DMX
Loose DMX cables
Faulty DMX interface
Faulty Main PCB
Non DMX cables
Bouncing signals
Long cable / Low level signal
Loss of signal
Too many fixtures
Interference from AC wires
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support.
Contact Us
W o r l d W i d e
General Information
Technical Support
World Wide Web
5. Appendix
P
C
(
)
OSSIBLE
AUSE
S
CHAUVET
3000 North 29
Hollywood, FL 33020
voice:
954.929.1115
fax:
954.929.5560
toll free: 800.762.1084
CHAUVET
3000 North 29
Hollywood, FL 33020
voice:
954.929.1115 (Press 4)
fax:
954.929.5560 (Attention: Service)
www.chauvetlighting.com
21
P
OSSIBLE
Check total load placed on the electrical circuit.
Check for a short in the electrical wiring (internal and/or
external)
Check for power on power outlet
Check power cord
Check Control Panel and unit addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Replace DMX input
Replace Main PCB
Use only DMX compatible cables
Install terminator as suggested
Install amplifier right after fixture with strong signal
Install an optically coupled DMX splitter after unit #32
Keep DMX cables separated from power cables or
black lights
th
Court
th
Court
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10/9/2009 2:29 PM
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