Dinstar DAG2000-32 User Manual
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Dinstar DAG2000-32 User Manual

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DAG2000-32 FXS Voice Gateway
User Manual V2.0
Dinstar Technologies Co., Ltd.

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  • Page 1 DAG2000-32 FXS Voice Gateway User Manual V2.0 Dinstar Technologies Co., Ltd.
  • Page 2 Revision Records File Name DAG2000-32FXS Voice Gateway User Manual Document Version Firmware Version 2.15.02.02 Date 2012/03/16 Revised by Technical Support Department...

  • Page 3: Table Of Contents

    Table of Contents Equipment Introduction ..................1 1.1 Overview ......................1 1.2 Equipment appearance ................1 1.3 Power supply ....................1 1.4 Network Applications ..................2 1.5 Functions and Features ................2 1.5.1Protocol standard supported ............. 2 1.5.2 Voice and Fax parameters ..............3 1.5.3 Supplementary service ..............
  • Page 4 4.1 WEB Login ....................10 4.1.1 Login ....................10 4.1.2 Login WEB ..................11 4.2 Navigation Tree ................... 11 4.3 State and Statistics ..................12 4.3.1 System Information ................. 12 4.3.2 Registration Information..............14 4.3.3 TCP/UDP Statistics ................14 4.3.4 RTP Session Statistics ..............15 4.4 Quick Setup Wizard ..................
  • Page 5 4.9.5 Tel-IP/Tel Routing ................41 4.10 Manipulation Configuration ..............42 4.10.1 IP-Tel Callee..................42 4.10.2 Tel-IP Caller ..................43 4.10.3 Tel-IP Callee ................... 44 4.11 Maintenance ....................45 4.11.1 SNMP Parameter ................45 4.11.2 Syslog Parameter ................48 4.11.3 Firmware Upload ................49 4.11.4 Data Backup ...................

  • Page 6: Equipment Introduction

    DAG2000 Series FXS Voice Gateway User Manual 1. Equipment Introduction 1.1 Overview Thanks for purchasing Dinstar DAG2000-32 ( ) FXS analog hereinafter referred to as the DAG voice gateway.DAG2000 series FXS analog gateway is voice/fax access gateway based on IP network. It can provide high efficiency, high quality VoIP business for operators, the family office, remote office and branch enterprise.

  • Page 7: Network Applications

    1.5.1Protocol standard supported SIP V2.0 (RFC 3261,3262,3264) • SDP (RFC 2327) • REFER (RFC 3515) • RTP/RTCP (RFC 1889,1890) • STUN (RFC 3489) • ARP/RARP (RFC 826/903) • SNTP (RFC 2030) • DHCP/PPPoE • TFTP/HTTP/HTTPS • Dinstar Technologies Co., Ltd.

  • Page 8: Voice And Fax Parameters

    Call transfer（Blind transfer, Attend transfer,） • Quick pick • Call Forwarding Unconditional • Call Forwarding on No Reply • Hotline • Call hold • • 3-way conference(24/32 port support) • Voice mail • Direct IP Call • Dinstar Technologies Co., Ltd.

  • Page 9: Basic Operations

    【Note】 ：You cannot make direct IP calls between FXS0 to FXS1 since they are using same IP. It only supports the default destination port 5060. Dinstar Technologies Co., Ltd.

  • Page 10: Call Hold

    2）A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed. Dinstar Technologies Co., Ltd.

  • Page 11: Attended Transfer

    ; if A press 2 key, then A and B continue to call; if A press 3 key, then A、B、 continue to call C three parties go to call. Call Call hold Call hold Call Figure 2.4-1：3-way Conference Dinstar Technologies Co., Ltd.

  • Page 12: Call Features

    Enable call waiting *50# Disable call waiting *87* Blind transfer *72* Enable Unconditional Call Forward *73# Disable Unconditional Call Forward *90* Enable Busy Call Forward *91# Disable Busy Call Forward *92* Enable No Answer Call Forward Dinstar Technologies Co., Ltd.

  • Page 13: Sending And Receiving Fax

    3. Local IVR Operation 3.1 Inquire IP address Analog phone connected with FXS ports of device, then pick up, after dial tone, dialing *158# to inquire LAN port IP address and dialing *159# to inquire WAN port IP address. Dinstar Technologies Co., Ltd.

  • Page 14: Factory Reset

    3) Query the IP address of device: Offhook, input“*158#” 4) If the DAG serial uses PPPoE method to get IP address，it need to configure by web browser. 【Note】 ：The telephone will play voice prompt “Setting successfully” if the step is correct Dinstar Technologies Co., Ltd.

  • Page 15: Web Configuration

    IP segment, with Windows 7 as an example, the local computer IP address change for 192.168.11.10： Figure 4.1-1Modify IP address Check connection between computer and device, click “Start”-> “run”-> input “cmd”, run ping 192.168.11.10 –t order to check the connectivity between them Dinstar Technologies Co., Ltd.

  • Page 16: Login Web

    Default username and password: admin/admin, click “OK” to entry into web interface. Figure 4.1-2 DAG Configure Interface 4.2 Navigation Tree DAG series voice gateway web configuration interface mainly includes navigation tree and the right configuration interface. Choose navigation tree in order to entry into the configuration interface. Dinstar Technologies Co., Ltd.

  • Page 17: State And Statistics

    "DHCP service", "DMZ host", "forward rules" and "static routing" and "ARP" etc. 4.3 State and Statistics 4.3.1 System Information System information interface shows the run information as following figure 4.3.1 below: Figure 4.3-1 System Information System information as follow: Dinstar Technologies Co., Ltd.
  • Page 18 Display DNS server IP address and default gateway information System Uptime Time elapsed from device power on to now. Network Traffic Total bytes of message received and sent by network port. Statics Version Includes: product mode, software version, hardware version and built time etc. Dinstar Technologies Co., Ltd.

  • Page 19: Registration Information

    4.3.2 Registration Information Figure 4.3-2 Port and Port group registration information 4.3.3 TCP/UDP Statistics Figure 4.3-3 TCP/UDP Statistics Information Figure 4.3-3 shows TCP sending and receiving, UDP sending and receiving packets of statistical information since the device launched. Dinstar Technologies Co., Ltd.

  • Page 20: Rtp Session Statistics

    SIP server and sip port in quick setup wizard. Basically, after these three steps, users are able to make voice call through device. 4.5 Network Configuration 4.5.1 Local Network DAG 2000 series have 4 Ethernet ports, and similar to a smaller switches. Network configuration below: Dinstar Technologies Co., Ltd.
  • Page 21 When select “PPPoE”, please fill in account and password offered by ISP in internet • account and password. 【Notes】 ： 1） If select DHCP to obtain IP address, please ensure DHCP server in network and work normally. 2） After configuration, restart device configuration validation. Dinstar Technologies Co., Ltd.

  • Page 22: Vlan Parameter

    IEEE 802.1p describes no admission control protocols. It would be possible to give Network Control priority to all packets and the network would be easily congested. There are three VLAN: data VLAN, voice LAN and management VLAN. VLAN configuration interface as following figure 4-4-3: Dinstar Technologies Co., Ltd.
  • Page 23 DAG2000 Series FXS Voice Gateway User Manual Figure 4.5-3 VLAN parameter configuration Dinstar Technologies Co., Ltd.

  • Page 24: Arp

    IP address. Under TCP/IP network environment, each host is assigned a 32-bit IP address. But the message transmission needs to know the purpose the physical address of the party. ARP is a tool that converts IP address into MAC address. ARP configuration interface as follows: Dinstar Technologies Co., Ltd.

  • Page 25: Sip Server

    3）SIP server based on Linux platform, such as: OpenSER、sipXecx，VoS，Mera etc. 4） SIP server based on windows platform, such as :miniSipServer、 Brekeke， VoIPswitch etc. 5）Carrier grade soft-switch platform, such as Cisco, Huawei, Zteetc. SIP server configuration interface as follows: Dinstar Technologies Co., Ltd.
  • Page 26 1800s. Secondary SIP heartbeat Heartbeat message detect the connection status between device and SIP server. Use Random Port Random SIP service ports for DAG Set Local SIP port Default SIP service port is 5060. Dinstar Technologies Co., Ltd.

  • Page 27: Port Configuration

    Delay 0-3 seconds to automatically dial a number, 0 means dial number Auto-dial Delay Time immediately Do not disturb, the phone set won’t receive any calls in case it enabled Dinstar Technologies Co., Ltd.

  • Page 28: Advanced

    Enable call waiting tone, caller will hear special tone. 4.8 Advanced 4.8.1 FXS parameters FXS characteristic parameters include: Call progress Tone, Timeout for Dialing, Send Polarity Reversal etc. Configuration interface as follow: Figure 4.8-1 FXS Parameters Configuration Interface Dinstar Technologies Co., Ltd.

  • Page 29: Media Parameter

    Definite delay timer of caller ID while it set to send caller ID after ringing. Ringing Its Default value 500ms SLIC Setting Set the unit impedance 4.8.2 Media Parameter Media parameter mainly include: RTP start port, DTMF parameter, PreferedVocoder. Configuration Interface as follow： Dinstar Technologies Co., Ltd.
  • Page 30 Each kind of coding has a unique type load Payload Type value, refer toRFC3551 Packetization Time Voice package time Voice data flow rate, system default Rate Default is disable, if enable, according to the Slience Suppression current noise environment dynamically adjust Dinstar Technologies Co., Ltd.

  • Page 31: Sip Parameter

    VoIP bandwidth.In the low bandwidth environment, can reduce the network congestion, greatly improving VoIP call effect. 4.8.3 SIP Parameter Figure 4.8-3 SIP Parameter Configuration Interface Dinstar Technologies Co., Ltd.
  • Page 32 The max timeout of sending or receiving, default is 32s Heartbeat Interval Default is 10s. Voice mail instructions Here DAG work with Elastixas the example, introduces how voicemail work in DAG. 1） DAG register to Elastix server. Corresponding extension number enable voice mail function in Dinstar Technologies Co., Ltd.
  • Page 33 Figure 4.8-5 Elastix Voicemail Setting Figure4.8-6 Voice Mail Setting In SIP Parameter 3） Enable voice mail in DAG andElastix will ask you to leave a message after ringing 15 seconds, thenElastixwill record and display your message. Dinstar Technologies Co., Ltd.

  • Page 34: Fax Parameter

    Figure 4.8-8 Fax Parameter Configure Interface Fax parameter description: Mode Fax mode support T.38, T.30(Pass-through),Modem, Adaptive. Tone Detection by Fax sound detection mode: Caller, Callee, Automatic. Fax error correction information Rate The rate of sending and receiving. Dinstar Technologies Co., Ltd.

  • Page 35: Digit Map

    Digit Map Syntax: 1. Supported objects Digit: A digit from "0" to "9". Timer: The symbol "T" matching a timer expiry. DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*". Dinstar Technologies Co., Ltd.
  • Page 36 "411". We have a partial match with "xxxxxxx", but a complete match with "x11", and hence we send "411" to the Call Agent. 2. [2-8] xxxxxx | 13xxxxxxxxx Means that first is "2","3","4","5","6","7" or "8", followed by 6 digits; Dinstar Technologies Co., Ltd.

  • Page 37: Feature Codec

    Means that first is "13","15" or "18", followed by 8 digits. 4. [1-357-9]xx Means that first is "1","2","3" or "5" or "7","8","9", followed by 2 digits. 4.8.6 Feature Codec Feature codec includes device function and call function. Feature codec as follow: Dinstar Technologies Co., Ltd.
  • Page 38 When call process, dial*# into call hold. （ Recovery the call through Call onhold/offhold hook flash or *#） Call by IP Directly dial the end user IP to call Call Waiting Activate *51#, enable call waiting function Call Waiting Deactivate *50#, forbid call waiting function Dinstar Technologies Co., Ltd.

  • Page 39: System Parameter

    STUN doesn’t support TCP connection and H.323. 2）NTP：Network Time Protocol（NTP）is a computer time synchronization protocol. 3）Provision：Auto Provisioning can be used to provide general and specific configuration parameters ("Settings") to the DAGsand to manage firmware actualization. System parameter configuration interface as follow: Dinstar Technologies Co., Ltd.
  • Page 40 Every certain time synchronization gateway time, the system default SYN Interval every 3600 s synchronous once. Time zone can be chosen. System default the United States central Time Zone time, Chicago. Primary Provision server IP Server IP address or domain provided by Provision server. Dinstar Technologies Co., Ltd.

  • Page 41: Call & Routing

    Access Web by WAN Enable or disable accessing web by WAN Telnet Port Telnet service port, default is 23. 4.9 Call & Routing 4.9.1 Port Group Port group parameter include: Index, description etc. Port group configure interface as follow: Dinstar Technologies Co., Ltd.
  • Page 42 DAG2000 Series FXS Voice Gateway User Manual Figure 4.9-1 port group configuration interface Port group number, It uniquely identifies a route, range Index from 0-7 Description Port group description, its purpose is so you can identify Dinstar Technologies Co., Ltd.

  • Page 43: Ip Trunk

    Add some ports to the same group 4.9.2 IP Trunk A peer-to-peer VoIP call occurs when two VoIP phones communicate directly over IP without IP PBXs between them. A peer-to-peer call can be initiated directly by dialing destination phone Dinstar Technologies Co., Ltd.

  • Page 44: Routing Configuration

    Heartbeat Default is disable, if enable, DAG will send “OPTION” to peer device 4.9.3 Routing Configuration Figure 4.9-3 Routing Parameter Configuration Interface This option determines the following routing of call take effect before or after manipulation. Dinstar Technologies Co., Ltd.

  • Page 45: Ip-Tel Routing

    Callee Prefix 008675526456659, the called prefix can be 0086755 or 00.,“any” means match any called number Calls to This call routing is routing to port or port group Dinstar Technologies Co., Ltd.

  • Page 46: Tel-Ip/Tel Routing

    Callee Prefix 008675526456659, the called prefix can be 0086755 or 00., “any” means match any called number Calls to This call routing is routing to port, port group, IP trunk and SIP server. Dinstar Technologies Co., Ltd.

  • Page 47: Manipulation Configuration

    Remove the called number digits from the right Prefix to Add Add a number prefix Suffix to Add Add a number suffix Number of Digits to Leave from Starting from the right to retain the called number digits Right Dinstar Technologies Co., Ltd.

  • Page 48: Tel-Ip Caller

    DAG2000 Series FXS Voice Gateway User Manual 4.10.2 Tel-IP Caller Figure 4．10-2 Tel-IP Caller Configuration parameters are the same with “IP->Tel Callee”. Dinstar Technologies Co., Ltd.

  • Page 49: Tel-Ip Callee

    DAG2000 Series FXS Voice Gateway User Manual 4.10.3 Tel-IP Callee Figure 4.10-3 Tel-IPCallee Configuration parameters are the same with “Tel->IP Caller”. Dinstar Technologies Co., Ltd.

  • Page 50: Maintenance

    DAG2000 Series FXS Voice Gateway User Manual 4.11 Maintenance 4.11.1 SNMP Parameter Figure 4.11-1(1) SNMP Parameter V1/V2 Dinstar Technologies Co., Ltd.
  • Page 51 Device to inform the NM server’s IP address. The IP can be configured the same with source IP in community, also be different. Trap Port Default service port is 162 Trap Community same with “community” community configuration Dinstar Technologies Co., Ltd.
  • Page 52 Fill in group name Sec. level There are two methods: authentication and authpriv. If select “authentication”, users will just configure authentication information, but not privacy information Read Read parameters of mib view Write Write parameters of mib view Dinstar Technologies Co., Ltd.

  • Page 53: Syslog Parameter

    Early warning information • error • Stop error conditions of tools or some part of the realization of the function subsystem Figure 4.11-2 Syslog Parameter Configuration Enable send CDR, and then send communication information to syslog server. Dinstar Technologies Co., Ltd.

  • Page 54: Firmware Upload

    Figure 4.11-3 Firmware upload Configuration 4.11.4 Data Backup The process data backup: 1) Click “Data Backup” 2) Click “Backup” to backup data to PC. Figure 4.11-4 Data Backup Interface Dinstar Technologies Co., Ltd.

  • Page 55: Data Restore

    IP address. It is used to check the network connectivity or network connection speed command. Pinginstructions: 1) Click “ping test” 2) Fill IP address or domain connected, click start. Received a message indicates that network connection normal, or network connected to a fault. Dinstar Technologies Co., Ltd.

  • Page 56: Tracert Test

    Trace route uses the returned ICMP messages to produce a list of hops (which usually consists of routers and layer 3 switches) that the packets have traversed. The timestamp values returned for each router along the path are the delay (aka latency) values, typically measured in milliseconds for each packet. Dinstar Technologies Co., Ltd.

  • Page 57: Password Modification

    2) Fill IP address or domain connected, click start. Figure 4.11-7 Tracert Test Interface 4.11.8 Password Modification Includes WEB username and password, Telenet username and password modify. Note：Default web and telnet username and password is: admin, admin. Figure 4.11-8 Password Modification Interface Dinstar Technologies Co., Ltd.

  • Page 58: Factory Reset

    Click the “Save” button in the Configuration page to save the changes to the equipment configuration. The following screen confirms that the changes are saved. If the changes need restart, reboot or power cycle the equipment to make the changes take effect. Figure 4.11-10 Device Restart Dinstar Technologies Co., Ltd.

  • Page 59: Glossary

    VLAN：Virtual Local Area Network • ARP：AddressResolution Protocol • CID：Caller Identity • DND：Do NOT Disturb • DTMF：Dual Tone Multi Frequency • NTP：Network Time Protocol • DMZ：Demilitarized Zone • STUN：Simple Traversal of UDP over NAT • PSTN：Public Switched Telephone Network • Dinstar Technologies Co., Ltd.

This manual is also suitable for:

Dag2000-16sDag2000-24sDag2000-32s

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