Print Quality Problems - Ricoh DDP70E-92 User Manual

Print Quality Problems

If this happens
Pages have toner streaks
Page is wrinkled or printed
characters are blurred
Paper is streaked, spotted,
or smudged (Note 2)
Voids or vertical voids
The tip or back end of paper
is dirty
Part of solid printing is
scraped or scratched
Printing is too dark
Note 1: Print Density Adjustment is a Service Menu item and requires an Authorized Service Technician.
Note 2: A paper jam may cause staining of the fuser unit. Print several pages to remove the stain.
Cleaning or replacement of the fuser unit is required in some cases.
Clean the printer as described in Chapter 4.
• Paper does not meet specification.
- See "Media Guidelines" on page C-1
• Moisture content is too high.
- Replace with newly unwrapped paper.
• The side guide is not adjusted properly.
- Adjust to proper size.
• OCP setting does not match loaded paper.
- Load the correct size paper
• Print density is too high.
- Contact your authorized Service Technician (Note 1)
• The inside of the printer is dirty.
- Clean the inside of the Printer
• Print density is too high.
- Contact your authorized Service Technician (Note 1)
• Change of paper settings.
- Print a Cross Pattern test print to remove dirt.
• The Drum may be damaged.
- Replace the drum. (Note 2)
• Moisture content is too high.
- Replace with newly unwrapped paper.
• Paper does not meet specification.
• Creased or wrinkled paper is loaded in the tray.
- Removed damaged paper or replace with newly unwrapped paper.
• Print density is too high.
- Contact your authorized Service Technician (Note 1)
• There may be condensation inside the printer.
- Turn on the printer power and leave it for 30-60 minutes, then start
printing.
• The drum unit may be damaged.
- Replace the drum unit.
• Clean the NIP Guide and the TR Guide.
Belt Area" on page 4-28.
• Clean the Finisher Exit Roller.
• Print Density is too high
- Contact your authorized Service Technician (Note 1)
• Print Density is too high
- Contact your authorized Service Technician (Note 1)
• Print Density is too high after initial power up.
- Contact your authorized Service Technician (Note 1)
Try this
See "Cleaning the Conveyance
Troubleshooting 5-5