Optical Drive Problems - Getac P470 User Manual

 Make sure that the telephone line is properly connected.
Make sure that the COM port in the communication software is

correctly set.
Turn off power management.


Optical Drive Problems

The optical drive cannot read a disc.
Make sure that the disc is correctly seated in the tray, with the label

facing up.
Make sure that the disc is not dirty. Clean the disc with a disc

cleaning kit, available in most computer stores.
Make sure that the optical drive driver is installed correctly.

Make sure that the computer supports the disc or the files contained.

You cannot eject a disc.
The disc is not properly seated in the drive. Manually release the disc

following the method described next:
1. Turn off the computer.
2. Insert a small rod, such as a straightened paperclip, into the
drive's manual eject hole and push firmly to release the tray.
Troubleshooting 8-10