Appendix 1 - Example Contacts.csv - Snom 320 System User's Manual

S N O M U S E R ' S G U I D E
Idle State: The idle state is how the phone will operate when no calls are in progress. From this state you
can access menus, change your current active line and perform similar operations.
Line State Monitoring: Line State Monitoring is a service which uses the programmable keys on the
Snom phones. It allows you to see whether or not a specific member of your Business Group is currently
using the phone or not. Each line that you monitor must be programmed with its own button. This
feature is also known as a Busy Lamp Field.
Number Guessing: This feature guesses the number based on a partial input. By default, this feature is
turned off because the person who created the template for programming the phone found the feature
incredibly annoying.
Phone Book: See Directory.
Registration: A registration is what connects your phone to Pacific LightNet's service. Each unique or
shared line requires its own registration. When your phone is properly registered it will display the
telephone number of your active line. When your phone is not registered it will display NR on the main
screen.
Softkey: The Snom 320 has four 'softkey's located right below the display. These keys perform different
actions depending on the state your phone is currently in and the context of the menus you are navigating.
In Figure 2 which displays the Snom Phone Interface, these are the buttons labeled as F1 – F4. These
keys may perform actions such as setting your Do Not Disturb (DND) status or rebooting the phone or
these keys may be used to access different menus and features such as your Phone Book or Voice Mail.
Appendix 1 – Example contacts.csv
You may use a simple text editor such as notepad or a more advanced spreadsheet program such as
Mircosoft Excel to create the CSV file necessary for mass uploads to Snom phone directories.
If done in a spreadsheet program such as Excel, your CSV file should contain four columns. Each row in
the spreadsheet will define one entry. Each entry must have a name and may only have one phone
number. If you want to store multiple telephone numbers for the same person, PLNI suggests that you
alter the names slightly to easily differentiate between entries. For example if you want to keep Bob's work
and cell numbers one entry should be named "Bob Work" and one entry named "Bob Cell"
The leftmost column will contain the name. Names should consist of letters and numbers, some special
characters may be allowed.
The second column should contain the telephone number for the entry. Telephone numbers should be
entered as they would be dialed from the phone. For example if you have four digit Intercom Codes
configured in the Business Group you may enter four digit numbers. Calls to numbers outside of your
Business Group should be at least 7-digits or should use Short Codes configured for your Business
Group. If you need to call long distance (for example to a neighbor island) you should enter the full 10-
digit number.
The third column will be Contact Type. The following contact types are supported: Friends, Family,
Colleagues, VIP, None, Deny List. Calls where incoming caller ID number matches a contact of type VIP
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