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Snom 320 Manual

Voip business phone
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snom 320

VoIP Business Phone
© 2005 snom technology AG
All rights reserved.
Version 1.00
Keison Products
www.keison.co.uk
Manual
sales@keison.co.uk
www.keison.com
Tel: 01245 600560
Fax: 01245 600030

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  • Page 1: Snom 320

    320 Manual VoIP Business Phone © 2005 snom technology AG All rights reserved. Version 1.00 www.keison.com Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 2 Version 1.00/21.06.05 Copyright © 2005 snom technology AG. snom® is a registered trademark of snom technology AG and affi liates in Germany, U.S.A. and certain other countries. Other trademarks or registered trademarks mentioned in this document are the property of their respective manufacturers or owners.

  • Page 3: Foreword

    100 years, a form of communication has evolved which we feel cannot be ignored. In spite of the new technology base of the snom 320, most of its look and feel will be very familiar to you and you should be able to use it intuitively.

  • Page 4: Note To The Reader

    S N O M A N U A L Note to the reader This manual describes the snom 320 running in administrator mode. The phone supports SIP protocol only! The default password to reach administrator mode is “0000” (four zeros).

  • Page 5: Table Of Contents

    Registration Menu ..............23 ........................................Logon user ........................................Logoff user ..................................Select Outgoing Line Challenge/Authentication ............26 Basic Functions ............27 Idle state ................. 27 Dialing ................... 27 snom technology AG • 5 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 6 3 2 0 M V 1 . 0 0 ] S N O M A N U A L ....................................... Input Modes ................................. Dialing a phone number ..................................Dialing a SIP address ....................................Number guessing Terminating a call ..............31 Incoming call ................
  • Page 7 ....................................Setup Lines 1-12 ......................................... Action URLs ....................................Setup Advanced ..........................................Network ..............................Setup Trusted Certifi cates ................................Setup Software Update ..........................................Status Appendix ..............101 snom technology AG • 7 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 8 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Standard Conformance .............101 Index ..............103 8 • Table of Contents Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 9: Installation

    The power supply (optional) Safety Information Please read the following safety notices before installing or using your snom phone. They are crucial for the safe and reliable operation of the device. Power supply You have two options for providing the snom 320 with power: - An external power supply (5 V) - Power feeding over the network cable (IEEE 802.3af...

  • Page 10: Setting Up The Phone

    Fig. 2 Wall Mounting It is also possible to mount the snom 320 on the wall. In order to do this, detach the footstand from the bottom shell and attach it in the appropriate position for wall mounting, as described in steps 1 through 6, below.
  • Page 11 Please make sure that the four snap-fi ts have securely snapped into the holes before mounting the phone on the wall. snom technology AG • 11 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 12 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Fig. 5 Fig. 6 (6) The slots on the footstand for the various cords can also be used when the phone is mounted on a wall. After connecting the phone (see chapter Setting up the Phone, above), form the cords into loops and gently press the long ends into the slots on the footstand (Fig.
  • Page 13 Fig. 8 Adjusting the Position of the Display The position of the snom 320’s display is adjustable up to an angle of 45° (Figs. 9 and 10). Hold down the phone with one hand and adjust the display with your other hand.

  • Page 14: Cleaning

    V 1 . 0 0 ] S N O M A N U A L Cleaning To clean the snom 320, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or the internal electronics of the phone. Connecting the phone First connect one end of the handset cable to the handset and then to the jack labeled “...
  • Page 15 The twelve keys on the right with LEDs next to them are the programmable function keys onto which different functionalities can be mapped. snom technology AG • 15 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 16 3 2 0 M V 1 . 0 0 ] S N O M A N U A L The keys of the numeric block in different operating modes: Digits Lower case Upper case (SPC)_0 (SPC)_0 .@1,?!- .@1,?!- /():;&%*#+<=>$[] /():;&%*#+<=>$[] abc2 ABC2 def3...
  • Page 17 Do not disturb mode on/off Put call on hold/resume call Call transfer Record a call (with server support only!) Connect to Mailbox LED for MWI (Message waiting indication) snom technology AG • 17 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 18: Initialization

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Initialization Booting The booting process comprises a series of different confi guration steps that set up the phone for future use by any user. Selecting the language The default language setting is English.

  • Page 19: Setting The Ip Address

    Setting the IP Gateway If a valid Netmask has been provided, the user will be asked for the IP address of the IP gateway. After entering the information, confi rm with snom technology AG • 19 Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 20: Setting The Dns Server

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Setting the DNS Server The last item for this series of network-related confi gurations is the IP address for the DNS server. After entering the information, confi rm with Selecting the Tone Scheme You will then be asked for the tone scheme to be used on the...

  • Page 21: Logging On The Fi Rst Account

    E.164 number (normal phone number) is mapped to a SIP URI so that a pure IP call can be started instead of an IP/PSTN call. Regarding ENUM see also our white paper “ENUM on snom phones”! After entering each code, confi rm with snom technology AG •...
  • Page 22 3 2 0 M V 1 . 0 0 ] S N O M A N U A L The phone tries to register your given account name at the given registrar. The idle screen appears. Your registration has been successful if the identity you have just confi...

  • Page 23: Logon

    To ease the effort of assigning the appropriate phone number to the phone for each individual employee, the snom 320 offers so-called mobility features, which are described in the following subchapters.

  • Page 24: Logon User

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Press the function key “Next” to move through the up to twelve available registration lines. Logon user Suppose you want to log on a user 777 on the third registration line.

  • Page 25: Logoff User

    The current outgoing line is marked on the registration screen with an “*” directly in front of the registered SIP line. snom technology AG • 25 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...

  • Page 26: Challenge/Authentication

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L To change the outgoing identity from the idle screen, use the function key “Reg” to access the fi rst registration, then move through the currently registered lines as described above.

  • Page 27: Basic Functions

    Dialing There are two methods to begin a call from the idle state of the snom 320. You can either dial with the handset resting in the cradle and then pick up the handset or press to use the speakerphone, or you can pick up the handset or press and then dial the number.

  • Page 28: Dialing A Phone Number

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Key mapping for input: Move cursor to the left Move cursor to the right C<- Delete the character to the left of the cursor Change input mode to numbers Change input mode to capital letters Change input mode to small letters...

  • Page 29: Dialing A Sip Address

    “1” in capital or small letter mode once, to fi nd the “@” symbol, press it twice. Key mapping: See Dialling a Phone Number, above. dials the SIP address if entered correctly. snom technology AG • 29 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 30: Number Guessing

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Dialing an IP address Enter the IP address via the numeric block. Use the “*” key instead of the dot (“.”) or press the hash “#” key a little longer until the hash character changes to a dot! If IP address dialing leads to an error message, make sure both of the phones involved are locally using port 5060 for SIP signaling (see...

  • Page 31: Terminating A Call

    . The snom 320 will terminate the call and return to the idle state. Incoming call When your snom 320 is called, it rings and displays the following screen: Accepting a call Picking up the handset or pressing will accept the call.

  • Page 32: Denying/Blocking A Call

    See below for further particulars. Denying/ blocking a call When the snom 320 signals an incoming call, you have the option to deny the call with “Deny”. If you press “Deny All”, the caller will be placed on the deny list and will always be denied automatically.

  • Page 33: Mute / Unmute

    “Unmute” to enable the microphone again. DND Mode on/off The DND functionality is available in the snom menu. DND is short for “Do Not Disturb”. If this mode is activated with , incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone, except for VIP calls.

  • Page 34: Handset / Handsfree / Headset

    When a headset is connected and the audio output is set to headset (via or web interface), as indicated by the headset symbol in the top line, the snom 320 will treat the headset as the output device for calls. When a connected headset is the default setting for speaking on...

  • Page 35: Programmable Keys

    • Pressing a key when its LED is blinking and the phone is ringing accepts the call. • Pressing a key when a call is in progress at that key, as indicated by the constantly lit LED, puts the call on hold. snom technology AG • 35 Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 36: Line

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L • Pressing a key twice while editing a number for dialing at that key, with the receiver in the cradle, returns the phone to idle state.

  • Page 37: Destination

    ‚Intercom‘ enables the intercom mode, and the phone will be directly connected to the set snom phone if authentication is set up properly. This feature is useful in an offi ce environment as a quick access key to connect to the operator or the secretary.

  • Page 38: Park Orbit

    Shared Line The snom 320 offers users the option of sharing a single registration among multiple phones. This can be the case for a single outgoing identity for a SOHO environment using an ISDN/PSTN connection to the outside world, or when sharing a single line amongst multiple users in a localized offi...

  • Page 39: Dtmf

    Move to the next menu Return phone to idle state Call Forwarding In this menu, an administrator can set up the options for call forwarding. snom technology AG • 39 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 40: Phone Behavior

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L See Call Diversion in the chapter Advanced Functions, below, for a detailed description. Phone Behavior Press “CWI” to enter the submenu where you can switch Call Waiting Indication (CWI) on or off by pressing the corresponding function key.

  • Page 41: General Settings

    Confi rm new contrast setting and return to idle state Return to idle state without setting the contrast Lang Select the language of your choice, as explained in the chapter Initialization, above. snom technology AG • 41 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 42: Volume Settings

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Headset Device Select whether you want to enable the headset or not. Volume Settings Here, the volume of the handset speaker, headset speaker, and casing speaker can be adjusted.

  • Page 43: Web Interface

    (number of packets sent/received) and the total and free memory in kB. SW Update When a new software version for your phone is available for download, an additional menu item “SW Update” can be found in the menu. snom technology AG • 43 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...

  • Page 44: Information Menu

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Pressing “Ok” or reboots your phone after a few seconds. During boot-up, the phone asks you whether or not it should proceed with the fi...

  • Page 45: Maintenance Menu

    If your network supports DHCP, press the function key “On”. The phone has a built-in DHCP client. It will receive an IP address and other Network-related settings (Netmask, IP gateway, DNS server) from the DHCP server. snom technology AG • 45 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 46 3 2 0 M V 1 . 0 0 ] S N O M A N U A L If your network does not support DHCP, press the function key “Off”. You will then be asked for the basic network settings as explained in the chapter “Initialization”, above.

  • Page 47: Advanced Functions

    When more than one call is on hold, the following window appears: Select the party you wish to talk to with . Press to be connected. snom technology AG • 47 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 48: Transfer

    As soon as you press , the snom 320 will transfer the held party to that number. 48 • Advanced Functions Keison Products www.keison.co.uk...

  • Page 49: Consultation Transfer

    Xfer” on the “advanced” web page is set to “on”. When it is not, select the party you want the call to transfer to by pressing followed by the transfer keys Xfer snom technology AG • 49 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...

  • Page 50: Conference

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Conference If the phone is connected with two calls, one on hold and one active, you can connect all three phones in a conference by pressing Cnf.On”.

  • Page 51: Divert When Busy

    When the party you are trying to reach is busy, the following window will appear during the call attempt: Activate call completion by pressing ; the phone then waits for the other party to return to idle. snom technology AG • 51 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...

  • Page 52: On No Response (Ccnr)

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L If you wish to receive and make calls while you are waiting for call completion, press to return to the idle screen, which now shows the letters ‘CC’...

  • Page 53: Dtmf Tones

    (when the phone is in idle state), a blinking message LED, and, if “MWI Notifi cation” is set to “beep/reminder”, with a short beep (Menu item “Preferences / MWI Notifi cation”). snom technology AG • 53 Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 54: Message Waiting Indication (Mwi)

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L To display the message, press either or the SMS key. A message could look like this: Return to the idle screen with Message Waiting Indication (MWI) If you did not answer a call and the mailbox recorded a message for you, the idle screen shows that a recorded message is waiting for...
  • Page 55 During boot-up, the phone asks you whether or not it should proceed with the fi rmware update. If the phone doesn’t reboot by itself, please start the reboot manually. snom technology AG • 55 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 56 3 2 0 M V 1 . 0 0 ] S N O M A N U A L 56 • Advanced Functions Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 57: Call Register

    Call Register Phone book The snom 320 contains an internal phone book that can be accessed from the phone’s idle state by pressing or the “PhoneBk” function key. You will then see the fi rst entry: Key mapping: Scroll to the next item...

  • Page 58: Adding An Entry

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Adding an entry In order to add a new entry, select the list item <New item> and press “Edit”. Enter the name and phone number and confi rm each item by pressing The title of the window indicates which input is expected.

  • Page 59: Delete Whole Address Book

    With “Save Target As…” you can save the phone book content in a comma-separated fi le containing the current address book entries (CSV = Comma-Separated Values). snom technology AG • 59 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...

  • Page 60: Import

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Import To load an Address book from a fi le, click on the Browse button on the page Phone / Phonebook in the section entitled “Import Address Book (CSV)”.

  • Page 61: Preview

    It can look like this: The fi rst line represents the header, which shouldn’t be imported, which is why the option “without header” has to be selected in this case. snom technology AG • 61 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 62 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Selecting a CSV or Unicode TAB-separated fi le is possible through the web interface, as shown in the following: After choosing a fi le, a preview of the selected fi le contents will be shown.

  • Page 63: Call Lists

    Call Lists The snom 320 maintains lists of missed, received, and dialed calls that can be accessed by pressing the call list key “CallLog” from the idle state. Each list can contain up to 100 entries.
  • Page 64 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Press “Details” to have call details about this missed call displayed: Scroll through the “Details” with . The details shown are “To”, “From”, “Time”, and “Missed” (number of missed calls from the same phone number), or the duration of the call in the case of dialed and received calls.

  • Page 65: Deny List

    S N O M A N U A L Deny List The snom 320 gives you the option of putting telephone numbers on a deny list to prevent incoming calls from these numbers. Browsing To look at the numbers currently on your deny list, go to the web interface Address Book page.

  • Page 66: Removing A Number

    “Address Book” webpage. Speed Dial The snom 320 supports speed dial of up to 33 numbers. These are mapped onto the numbers 0-30 and the * and # keys. Set up the speed dial numbers on the built-in web interface page of your phone (see next chapter Settings, subchapter Settings via Web Browser, Setup Speed Dial).

  • Page 67: Settings

    Settings A long list of different settings is available, which can be used to control the behavior of the snom 320. These settings are explained in the white paper “Confi guring snom phones for Mass Deployment”, which you will fi nd at http://www.snom.com. The white paper “How can I update a snom phone?”...
  • Page 68 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Start your web browser. Enter the IP address of the phone as the URL (e.g. 192.168.0.100). If you do not know the IP address, you can look it up on the phone’s display by pressing the key.

  • Page 69: Settings Options

    Select the language of your choice which may be different from the one used on the phone. Language: This is the language used on the display of your phone. Choose a language from the drop-down menu. snom technology AG • 69 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 70 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Number Display Style: Specifi es how incoming and outgoing calls are displayed: Full Contact: The complete URL is shown Name: Only the name is displayed Number: Only the number is displayed Name+Number: Name and number are displayed Tone Scheme : Select the dialtone you prefer for your phone.
  • Page 71 Number redirect: Specifi es the number to which calls will be diverted. Number busy: Specifi es the number to which calls will be diverted when the phone is busy. snom technology AG • 71 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...
  • Page 72 Ringtone defaults Ringer Device for Headset: If you want to hear the ring tone via the headset only, choose “headset”; otherwise, “speaker”. Default Ringer: Choose the default ringing melody for your snom phone through this setting. Address Book Ring Tones Specify the ringing melodies for different contact types of your personal phone book entries (e.g.., “friends”) by choosing a ringer from...
  • Page 73 “closed”. The default is 15 minutes. If it is set to 0, the presence stays closed and nothing is published at all. In other words, presence is disabled for all practical purposes. snom technology AG • 73 Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 74: Setup Speed Dial

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Setup Speed Dial Speed Dial Table Set up your speed dial numbers on this webpage. The available speed dialing codes are the numbers 0 through 30 and the # and * keys.

  • Page 75: Setup Function Keys

    On these pages you can set up the SIP lines you wish to use on your phone. It is possible to set up twelve lines. Each line setting page looks like the following illustration. Click on the tabs to access “Login”, “SIP”, “NAT” and “RTP”. snom technology AG • 75 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 76 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Login Information Displayname: Set the name you would like to associate with each line, e.g. “John Smith”. This information is also sent out to any party you are calling.
  • Page 77 Outbound Proxy: Specify the outbound proxy in this fi eld (format: addr:port). This is to ensure that all SIP packets are going via this specifi ed communication point. snom technology AG • 77 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...
  • Page 78 With a dial plan, you can match user input (digits via keyboard) to specifi c actions like dialing, using a distinct outgoing identity, etc. Please have a look at the white paper “Dial plan on snom phone” on our website. Q-Value: You can set up the probability of a registration for each line through this setting (the default is 1.0).
  • Page 79 Support broken Registrar: If your VoIP provider works only when you turn on „Support broken registrar“ on the snom 320’s web interface, this means your provider does not call your phone the way the phone requested to be called.
  • Page 80 3 2 0 M V 1 . 0 0 ] S N O M A N U A L NAT Line Settings Offer ICE: Choose whether or not you want to use ICE (Interactive Connectivity Establishment). ICE optimizes the media path. This would be the case, for example, when two phones in the same network are calling each other via a long media path through other, external networks.
  • Page 81 60 ms. All other codecs work with 20, 40 and 60 ms only. RTP Encryption: The snom 320 supports RTP encryption via SRTP. If you want to encrypt your outgoing RTP (audio) stream, switch this option to “on”. If, during a call, a small lock sign is shown on the display, this means that an SRTP encrypted call is currently taking place.

  • Page 82: Action Urls

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Action URLs An “Action URL” triggers external URLs on phone-internal events. In the above example, for instance, on an incoming call, the URL of the fi...
  • Page 83 For troubleshooting, check the DNS cache page so see whether the phone is able to resolve DNS addresses! DNS Server 2: Specify the IP address of a backup DNS server for your network here. snom technology AG • 83 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 84 3 2 0 M V 1 . 0 0 ] S N O M A N U A L TIME SETTINGS NTP Time server: Specify the url or IP address of the NTP server here. Timezone: Select the time zone of your geographical location through this option.
  • Page 85 “off”! If this has happened and you wish to change this setting, use the phone to do it. Press the menu key and select the submenus Network / WebserverType. snom technology AG • 85 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 86 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Phone Behavior Call Completion: Turning this setting to “on” will prompt the user to activate call completion, if possible, while calling a number (see the CC soft key).
  • Page 87 “Deny List”. Challenge Response on Phone: As explained in an earlier chapter, snom phones can handle challenge responses on the phone. Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone.
  • Page 88 3 2 0 M V 1 . 0 0 ] S N O M A N U A L keys. By turning this setting on, the user will be offered a pickup window when a mapped destination gets a call and is in the ringing state. The display will change from the idle state to show the source and destination of that call and the user can pick up the call by pressing or the...
  • Page 89 0.12 means 12 cents per pulse) Keys Here you can change the key behavior on the phone to suit your wishes. The webpage subsection may look like this: snom technology AG • 89 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...
  • Page 90 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Transfer on Onhook: If you do not want calls to be transferred when you place the receiver on the hook, you can switch it off here. Block DND: If you don’t want the users of the phone to have the option to turn on the “Do not disturb”...
  • Page 91 Advanced Network In this subsection you can change the advanced network settings of your phone: snom technology AG • 91 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...
  • Page 92 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Dynamic RTP port start, Dynamic RTP port stop: If you want to set up the port range out of which the RTP ports will be dynamically taken, specify the start port and end port number, respectively, in these fi...
  • Page 93 Turning this setting on enables challenge responses for Check-Sync requests. Use SIP Compact Headers: In order to use SIP compact header notations, you can switch this functionality on here. snom technology AG • 93 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560...
  • Page 94 3 2 0 M V 1 . 0 0 ] S N O M A N U A L UPDATE Update Policy: Select the update policy you wish to adopt for your phone. “Update automatically” does not ask again whether you are really sure that you want to update.
  • Page 95 LCServer: Type in the IP address of the remote LCServer if you want your phone to connect to it. Normally, you do not need to make an entry here. The LCServer is for snom’s internal development only. SNMP Regarding SNMP on snom phones, see our white paper “SNMP”! Port: Type in the port to be used for SNMP communication.
  • Page 96 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Administrator Mode: This setting allows you to switch between the User and Administrator modes of the phone. Administrator Password: When the phone is running in administrator mode, you can change the admin password through this setting.

  • Page 97: Setup Trusted Certifi Cates

    SIPS, the phone acts as a client. Hence, the certifi cate of the phone is not used in this case. The server sends a certifi cate that the client can accept or reject. The criterion for this is the CA list. snom technology AG • 97 Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 98: Setup Software Update

    3 2 0 M V 1 . 0 0 ] S N O M A N U A L Setup Software Update MANUAL SOFTWARE UPDATE Here you can select the binary fi les you want to run on the phone. This section may look like this: Bootloader: Specify the URL for the bootloader fi...

  • Page 99: Status

    SIP Trace A quite helpful feature to display SIP signaling. For a support request, clear this page, perform your not-working scenario, reload the page, and attach it to your support request. snom technology AG • 99 Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 100 3 2 0 M V 1 . 0 0 ] S N O M A N U A L DNS Cache An option to look into the current DNS cache. It is highly recommended to add this page to a potential support request! PCAP Trace Create packet traces from current network traffi...

  • Page 101: Appendix

    Standard Conformance Name and address of manufacturer snom technology AG Gradestr. 46 12347 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 320 conforms with the following standards Product Standard EN 55 024 FCC Part 15 2004-04-23 Emission Place, Date Dr.
  • Page 102 3 2 0 M V 1 . 0 0 ] S N O M A N U A L 102 • Appendix Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 103: Index

    Removing a number 66 Call Lists 63 Destination. Programmable Keys Denying a call 32 DHCP 83 Incoming call 31 Dialling 27, 66 Terminating a call 31 snom technology AG • 103 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 104 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Dialing an IP address 30 Headset Device 70 Dialing a phone number 28 Hold and resume 47 Dialing a SIP address 29 HTTP 84 Editing speed dial entries 66 HTTP port 85...
  • Page 105 Programmable Keys Security 95 Password 76 Settings 67 PCAP Trace 100 NAT Line 80 Phone Behavior 86 Privacy Settings 73 Phone book 57 RTP Line 81 snom technology AG • 105 Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...
  • Page 106 3 2 0 M V 1 . 0 0 ] S N O M A N U A L Settings Options 69 Time settings 84 via Phone 67 VLAN 94 via Web Browser 67 Voice recorder. Programmable Keys Settings menu 17 Setup Lines 75 Setup Preferences 69 Short Messages 53...

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