Snom 300 Manual
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Snom 300 Manual

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Table of Contents

See also: Configuration Manual , Instructions
snom 300, 320, 360 & 370 manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the snom 300, 320, 360 and 370 system telephones.
We wish you success and joy in working with your new telephone and this manual!
Subject to alterations
Version 1 / 10.2016 (en)
Die snom 3x0 Reihe is End of Life (EOL).
2. Used symbols
Type
Icon
Notice
Hint
Action
Result of an
action
List
Description
Important information and notices that you
have to pay attention to.
Useful hints that provide additional
information.
-
is marked with a dash
⇒
is marked with an arrow
•
is marked with a bullet point
1

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Summary of Contents for Snom 300

  • Page 1 Some features differ from the features described in the manufacturer's documentation. The following pages describe the snom 300, 320, 360 and 370 system telephones. We wish you success and joy in working with your new telephone and this manual! Subject to alterations Version 1 / 10.2016 (en)

  • Page 2: Initial Operation

    Using this snom IP telephone with your nfon telephone system merely requires a sound broadband connection. The snom 3xx series standard receivers do not support G.722 Codec. Thus, it is not possible to provide HD voice quality as a standard. To achieve HD voice quality when phoning within the company, you can order the klarVOICE receiver by snom.

  • Page 3: Call Forwarding

    You can activate the function Voice Traffic encryption (SRTP) on the administration portal under ADMINISTRATION / Profile. Activate the function on the administration portal. Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on the telephone display indicates encryption is activated. ⇒...
  • Page 4 Delayed call forwarding (no answer) Call forwarding condition: You do not answer the incoming call within a defined time period (timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then forwarded to the defined destination.
  • Page 5 Delayed call forwarding (no answer) Call forwarding condition: You do not answer the incoming call within a defined time period (timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then forwarded to the defined destination.

  • Page 6: Overview Of Keys

    Registering the new extension Proceed as follows when in menu: Menu / snom key -> Enter the extension number -> Confirm -> Enter voice mail PIN -> Confirm ⇒ The new extension is now registered. This may take some time.
  • Page 7 Hold call* Do Not Disturb mode on/off. The telephone won’t ring, same as for "call forwarding... Voicemail message LED delayed” to the caller On the snom 300, please press the mute key to switch to DND *) not on snom 300...

  • Page 8: Outgoing Call

    - After ending the call return the receiver to the cradle or press the cancel key To enter the headset mode on the snom 300, hold the speaker key for two seconds. 1.5. Call waiting and toggling calls If you are already making a call, the top left LED lights up.

  • Page 9: Alternate Operation

    If another call comes in during an active call, you can ignore it by pressing and holding key for several seconds. To end the active call first, briefly press the key. You can then answer the incoming call. You can transfer the call whithout taking it. Press the Transfer key and dial the telephone number to which you would like to transfer the call to.

  • Page 10: Retrieving Voicemail Messages

    1.8. Retrieving voicemail messages Proceed as follows to retrieve the messages on your mailbox: - Press the Retrieve key (“Message” LED blinks if a message has arrived). - Following the prompt, enter the voice mail password on your dial pad. Then press 1 to listen to messages.

  • Page 11: Calling From The Call List

    Depending on the model, press the corresponding button on the display. 1.11. Calling from the call list Proceed as follows: Press the “List” softkey. Select the desired type (missed calls, incoming calls, outgoing calls) (with the “up” or “down” softkey, or as an alternative with the “Toggle key ↑↓” Press the confirm key or pick up the receiver.
  • Page 12 You can use various features of the telephone system via the end device as well as via Ncontrol or the administration portal (also refer to the administration portal manual). Depending on the model, press the corresponding button on the display. After pressing the "snom" key you have the following options: Call settings Call waiting indication: define whether this function should be activated.
  • Page 13 Define as primary device Logoff Queues Queues can be enabled or disabled; for set-up see administration portal manual) Use the “Toggle key ↑↓” to mark the desired selection and press the Confirm key 2.2. Function keys & codes On the administration portal (also refer to the administration portal manual) the function keys (depending on telephone model up to 12 function keys, expandable to 48 keys) can be programmed for the following functions: Assignment of the function keys...
  • Page 14 Code Description **## Restart devices, only for snom devices! Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line) Start and end voice recording (if this function is enabled for the...
  • Page 15 *78+nnnn1 Call conference service nnnn *791 *791 - Access voice mail for this extension with password *791158 - Access voice mail for extension 158, with the password for 158! *11*791 - Transfer your calls to your voice mail *11*791158 - Transfer your calls to the voice mail of the extension 158 *792 Access voice mail entering extension number, e.g.

  • Page 16: Function Key Label

    To lock your snom telephone, press and hold the key for several seconds. A “lock icon” in the display of your snom telephone indicates the telephone is locked. To deactivate the keypad lock, press and hold the key again for several seconds. By default the keypad lock does require the VoiceMail-PIN.

  • Page 17: Accessing Voicemail

    By dialing the extension you assigned on the service site for accessing voicemail. 4. IP address 4.1. Where can I find the telephone’s IP address? The process for viewing a telephone’s IP address is identical on the snom 320, 360 and 370. - Press the settings keys to access the options menu.

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