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Being an agent you handle calls, presence and messages in CallGuide Agent, additional useful functions are described below. Get to know your desktop phone – Snom 710, 720 och 760 Deisgn and functionality vary depending on your telephone model. Navigation button Press to access the menu.
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Settings for your desktop phone You find settings for your phone in the menu. You access them by pressing the menu button . If there is no menu button you push the navigation button downwards In the menu you navigate with the navigation button or the number keys. Confirm choice with cancel by pressing To change the ringtone, enter the menu and select 1.
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Recording calls With the option CallGuide Recording you initiate all recording of calls in CallGuide Agent. It is also possible to have automatic recording of calls. If the option CallGuide Recording (recording button in CallGuide Agent) is not activated, the recording function in CallGuide Voice can be used instead.