Snom UC edition 760 User Manual
  1. Manuals
  2. Brands
  3. Snom Manuals
  4. IP Phone
  5. UC edition 760
  6. User manual
Snom UC edition 760 User Manual

Snom UC edition 760 User Manual

Snom ucedition
Hide thumbs Also See for UC edition 760:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Configuration Manual, User Manual
and the

User Guide

Using the
with

Advertisement

Table of Contents
loading

Related Manuals for Snom UC edition 760

Summary of Contents for Snom UC edition 760

  • Page 1: User Guide

    and the User Guide Using the with...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Copyright, Trademarks, GPL, Legal Disclaimers ............5 Using the phone with snom UC Edition ..............6 Brief introduction to input modes and navigation ...............6 Entering numerals, letters, special characters, and symbols ...........6 Logon ............................7 Using extension number and PIN ...................7 Using SIP URI, domain\username, and password .............8...
  • Page 3 Calling Contacts and Address Book entries ............28 Looking up Contacts ......................28 Address Book Search (ABS) ....................29 Transferring calls ......................30 What are the different transfer procedures? ..............30 Attended transfer ....................... 30 Unattended (blind) transfer ..................... 30 Safe unattended/blind transfer ..................30 Transfer cheat sheet .......................
  • Page 4 Conference - local conference on phone ..............55 Initiating a conference ......................55 Conference screen navigation ..................... 55 Speaking to one participant in private ................55 Putting one participant on hold .................... 56 Dropping a participant ......................56 Adding a participant ....................... 56 Putting the conference on hold ....................

  • Page 5: Copyright, Trademarks, Gpl, Legal Disclaimers

    provisions.

  • Page 6: Using The Phone With Snom Uc Edition

    For more information on setting up and connecting the hardware and for any other information not covered in this User Guide for UC Edition, please refer to the snom 760 User Manual which you can download from snom's web page at www.snom.com.

  • Page 7: Logon

    UC Edition and snom 760 Logon and logoff ogon The data you need to log on depends on the setup of your network and on the Lync server. After connecting the phone to your network, you will see a screen like the following: sing extension number and PIN In the default configuration, the required login data is the extension number and the PIN.

  • Page 8: Using Sip Uri, Domain\Username, And Password

    UC Edition and snom 760 Logon and logoff sing SIP URI, domain\username, and password If the required data for the logon is SIP URI, domain\username, and password, you can switch to this logon method by pressing Entering special characters in letter mode: ◦...

  • Page 9: Logoff

    UC Edition and snom 760 Logon and logoff ogoff 1. Press to open the Settings menu. 2. Press to open the Identity menu. 3. Press to open Logoff User screen. 4. If there is more than one user logged in, use the top and bottom arrows on the navigation key to select the one to be logged off.

  • Page 10: Getting To Know Your Phone

    UC Edition and snom 760 Getting to know your phone etting to know your phone isplay layout In idle mode When active Infobar Logged-in identity with status symbol Context area Line info layer Status line Function key line Context-sensitive function key symbols...

  • Page 11: Function Keys

    Preferences menu, submenu Fkeys, fkeys 1 - 16. keypad • Fast- A template for labeling fkeys 5 to 16 is available at http://wiki.snom.com/Snom760/Documentation. ming It can be filled in online; the size of the font is self-adjusting within each individual cell. For more acce information please refer to the snom 760 User Manual, Appendix 3.

  • Page 12: Call Indicator

    Press the key to retrieve messages. For more information on the hardkeys, please refer to the snom 760 User Manual, chapter "Getting to know your phone".

  • Page 13: Changing Your Presence Status

    UC Edition and snom 760 Changing your Presence status hanging your Presence status You can manually change the Presence status signaled by the system to one of your own choosing. For example, if you are scheduled to be in an online meeting, Lync will signal your Presence status as busy during that time.

  • Page 14: Configuring Presence And Speed Dial Keys

    UC Edition and snom 760 Configuring presence and speed dial keys onfiguring presence and speed dial keys resence keys You can put the Presence function onto one of the function keys (see diagram on page 11) and associate that key to one of your contacts. When your contact is available, the LED of the key will signal the availability with a green light;...

  • Page 15: Speed Dial Keys

    UC Edition and snom 760 Configuring presence and speed dial keys 4. Select a key by entering its number on the keypad or by using on the navigation key to scroll to the key. 5. Press to save. peed dial keys You can use the function keys to speed dial numbers and contacts.
  • Page 16 UC Edition and snom 760 Configuring presence and speed dial keys 4. Select a key by entering its number on the keypad or by using on the navigation key to scroll to the key and press . For example, if you want to put speed dial on key F6, press 5.

  • Page 17: Boss/Admin Function

    The admin/delegate can also make calls on behalf of the boss's phone. The snom UC Edition offers an added feature to the boss/admin function: When simultaneous ringing of the admin/delegate phone is replaced by forwarding calls (for example, to the boss's home phone number), the function is not removed from the settings but can be turned on again with one keystroke on the phone or one click in your Lync account.
  • Page 18 UC Edition and snom 760 Boss/admin function 4. In the Delegates window, click on Add. 5. In the Add contacts window, click on the contact you want to add as your delegate, then click 6. The Delegates window opens again. The contact has been added to your delegate list.
  • Page 19 UC Edition and snom 760 Boss/admin function 8. Click OK. Your admin/delegate has been added to your Lync Client (Fig. 1), while you have been added to your admin/delegate's group "People I manage calls for" (Fig. 2). Fig. 1 Fig.

  • Page 20: Putting Your Delegate On A Function Key

    UC Edition and snom 760 Boss/admin function Putting your delegate on a function key 1. Press . The Delegates screen (Fig. 1) will appear (if not, press to scroll to it). Fig. 1 Fig. 2 2. Press to scroll down to key assignment (Fig. 2, above) and press to open the Fkeys screen (Fig.

  • Page 21: Admin/Delegate

    UC Edition and snom 760 Boss/admin function Admin/delegate If you are the admin/delegate, you will be notified that you were added as a delegate for the boss's phone. The boss is automatically added to the group People I Manage Calls For, both in your Lync client and on your phone.

  • Page 22: Using The Boss/Admin Function

    UC Edition and snom 760 Boss/admin function Select a key by entering its number on the keypad or by using on the navigation key to scroll to it, then pressing 5. Select "boss/admin" and press Note: The entry "boss/admin" without being followed by a name indicates that this is your admin.

  • Page 23: Admin/Delegate

    UC Edition and snom 760 Boss/admin function Admin/delegate The red LED on the boss/admin key will glow or blink to indicate one of the following: • The steadily glowing LED indicates that you admin has accepted or is making a call on your behalf.

  • Page 24: One-Touch Reactivation Of Boss/Admin Function

    UC Edition and snom 760 Boss/admin function ne-touch reactivation of boss/admin function When the boss turns on call forwarding (for example, to forward all incoming calls to the boss's cell phone or home phone number), the boss/admin function, i.e., the simultaneous ringing of the admin/ delegate's phone, is temporarily suspended.
  • Page 25 UC Edition and snom 760 Boss/admin function On the phone 1. Press and select a forwarding number or enter a new number (see "Call forwarding" on page 57 for more information). Fig. 1 2. Press . The display now shows the call forwarding symbol and the phone number all incoming calls will be forwarded to;...
  • Page 26 UC Edition and snom 760 Boss/admin function Fig. 4 In either case, all incoming calls will now be forwarded to the selected number; they will not ring on your phone or on your admin's phone. Your phone's display (Fig. 2, above) and Lync (Fig. 5, below) will both indicate this status.

  • Page 27: Reactivating Simultaneous Ringing Of Boss/Admin Phones

    UC Edition and snom 760 Boss/admin function Reactivating simultaneous ringing of boss/admin phones Press on the phone or click on Turn off in your Lync client (Fig. 6, below) to turn off call forwarding and to reactivate the boss/admin function with incoming calls to the boss's phone simultaneously ringing on the boss's and the admin's phone.

  • Page 28: Calling Contacts And Address Book Entries

    UC Edition and snom 760 Calling Contacts and Address Book entries alling Contacts and Address Book entries You can dial your personal contacts from your Lync contact list or search the corporate address book via ABS. ooking up Contacts You can view the contacts from your Lync client in one comprehensive list of all Contacts (Fig.

  • Page 29: Address Book Search (Abs)

    UC Edition and snom 760 Calling Contacts and Address Book entries ddress Book Search (ABS) 1. Press . Enter the name of the person you want to look up. Please note: You can switch to letter mode to enter the name, but you do not need to. If you ◦...

  • Page 30: Transferring Calls

    UC Edition and snom 760 Transferring calls ransferring calls Active calls as well as ringing calls can be transferred to a third party. With the snom UC Edition you have several options for transferring active calls and incoming ringing calls: ◦...

  • Page 31: Transfer Cheat Sheet

    UC Edition and snom 760 Transferring calls ransfer cheat sheet Attended transfer Unattended (blind) transfers Safe unattended/blind transfer Enter target phone for call • Manually on keypad • From Contacts list • From Directory lookup • By pressing a Presence key •...

  • Page 32: Attended Transfer

    UC Edition and snom 760 Transferring calls Attended transfer Transferring calls to manually dialed numbers - attended 1. With the active call on the line, press . The active call is put on hold. 2. Enter the extension or other number on the keypad and press .

  • Page 33: Transferring Calls To Presence Keys - Attended

    UC Edition and snom 760 Transferring calls Transferring calls to Presence keys - attended 1. With the active call on the line, press . The active call is put on hold. 2. Press the Presence key . The Presence screen appears. "Call contact" is the default selection when the screen opens.

  • Page 34: Transferring Calls To Speed Dial Numbers - Attended

    UC Edition and snom 760 Transferring calls Transferring calls to speed dial numbers - attended 1. With the active call on the line, press . The active call is put on hold. 2. Press the speed dial key . The phone dials the number.

  • Page 35: Transferring Calls To Contacts - Attended

    UC Edition and snom 760 Transferring calls Transferring calls to Contacts - attended 1. With the active call on the line, press . The active call is put on hold. 2. Press to open the Pool menu, then to open your list of Contacts. Use to scroll to the contact you want.

  • Page 36: Transferring Calls To Directory Lookup - Attended

    UC Edition and snom 760 Transferring calls Transferring calls to Directory lookup - attended 1. With the active call on the line, press . The active call is put on hold. 2. Press to open the Directory search. Enter the name of the person you want to transfer the call to.

  • Page 37: Unattended Transfer

    UC Edition and snom 760 Transferring calls nattended transfer Transferring calls to manually dialed numbers - unattended 1. With a call ringing or an active call on the line, press . The active call is put on hold, and you will see the dial screen.

  • Page 38: Transferring Calls To Presence Keys - Unattended

    UC Edition and snom 760 Transferring calls Transferring calls to Presence keys - unattended 1. With a call ringing or an active call on the line, press . The active call is put on hold, and you will see the dial screen.

  • Page 39: Transferring Calls To Speed Dial Numbers - Unattended

    UC Edition and snom 760 Transferring calls Transferring calls to speed dial numbers - unattended 1. With a call ringing or an active call on the line, press . The active call is put on hold, and you will see the dial screen.

  • Page 40: Transferring Calls To Contacts - Unattended

    UC Edition and snom 760 Transferring calls Transferring calls to Contacts - unattended 1. With a call ringing or an active call on the line, press . The active call is put on hold, and you will see the dial screen.

  • Page 41: Transferring Calls To Directory Lookup - Unattended

    UC Edition and snom 760 Transferring calls Transferring calls to Directory lookup - unattended 1. With a call ringing or an active call on the line, press . The active call is put on hold, and you will see the dial screen.
  • Page 42 UC Edition and snom 760 Transferring calls 5. When transferring an active call: When the callee picks up the ringing call (or if the call is forwarded to the callee's VoiceMail or another phone number), you will see this message:...

  • Page 43: Safe Transfer

    UC Edition and snom 760 Transferring calls afe transfer Transferring calls to manually dialed numbers safely 1. With an active call on the line, press . The call is put on hold, and you will see the dial screen.

  • Page 44: Transferring Calls To Presence Keys Safely

    UC Edition and snom 760 Transferring calls Transferring calls to Presence keys safely 1. With an active call on the line, press . The call is put on hold, and you will see the dial screen. 2. Press and then the Presence key .

  • Page 45: Transferring Calls To Speed Dial Numbers Safely

    UC Edition and snom 760 Transferring calls Transferring calls to speed dial numbers safely 1. With an active call on the line, press . The call is put on hold, and you will see the dial screen. 2. Press and then the speed dial key .

  • Page 46: Transferring Calls To Contacts Safely

    UC Edition and snom 760 Transferring calls Transferring calls to Contacts safely 1. With an active call on the line, press . The call is put on hold, and you will see the dial screen. 2. Press 3. Press to open the Pool menu, then to open your list of Contacts.

  • Page 47: Transferring Calls To Directory Lookups Safely

    UC Edition and snom 760 Transferring calls Transferring calls to Directory lookups safely 1. With an active call on the line, press . The call is put on hold, and you will see the dial screen. 2. Press 3. Press to open the Directory search.

  • Page 48: Transferring Calls Directly To Voicemail

    UC Edition and snom 760 Transferring calls 6. When the callee picks up the ringing call, you will see this message: If the call is not picked up, you will hear a double beep and see the error screen. Then the caller will be reconnected to your phone.

  • Page 49: Parking And Retrieving Parked Calls

    UC Edition and snom 760 Parking and retrieving parked calls arking and retrieving parked calls This feature will park your current call on the park orbit of the Lync server where it can be retrieved by anyone who is connected to the network and who has the parked call's retrieval number.

  • Page 50: Unretrieved Calls Ringing Back

    UC Edition and snom 760 Parking and retrieving parked calls Fig. 1 Fig. 2 Fig. 3 nretrieved calls ringing back When a call has not been retrieved within the time specified on the server, the phone who parked the call will receive a ringback.

  • Page 51: Call History

    UC Edition and snom 760 Call history all history The call history sorts the phone's calls into four categories. Three of them - missed, received and dialed calls - are stored locally on the phone until its next reboot. The fourth category, parked calls, is stored on the Lync server until the server's next reset.
  • Page 52 UC Edition and snom 760 Call history 2. Press to open the list of calls that you parked since the last reboot of Lync and scroll to the call with 3. From the Parked screen, do one of the following: ◦...

  • Page 53: Hold

    UC Edition and snom 760 Hold ne call on hold Press to put the ongoing call on hold. Held calls are indicated threefold: ◦ By the text on the display. By the slowly blinking line key (green LED). ◦...
  • Page 54 UC Edition and snom 760 Hold • Figures H-1 to H-3: In Fig. H-1 the connected call is on-screen. Press to put the first held call on ◦ the screen. In Fig. H-2 the first held call of a total of two (1/2) is on the screen. Press ◦...

  • Page 55: Conference - Local Conference On Phone

    UC Edition and snom 760 Local conference onference - local conference on phone In addition to the phone conferences and online meetings that you can set up, start, and manage via Outlook, you have the option to make spontaneous conference calls with two to four other phones; the maximum number of participants depends on the audio Codecs used by the phones connected in the conference.

  • Page 56: Putting One Participant On Hold

    UC Edition and snom 760 Local conference 3. To return to the conference, press utting one participant on hold 1. Put the participant on-screen, as shown in Conference screen navigation, above. 2. Press 3. Press to return held participant to conference.

  • Page 57: Call Forwarding

    UC Edition and snom 760 Call forwarding all forwarding Standard call forwarding means that incoming calls to your phone will not ring on your phone, but, instead, are forwarded automatically to another extension, external phone number, or your Voicemail.

  • Page 58: Settings Menu

    UC Edition and snom 760 Settings menu ettings menu At a glance Call Features Identity Maintenance Preferences Information Time zone: 1 Outgoing Time Zone Call Forwarding Identity System Info Status Info Move to Administrator beginning Tone Scheme Outgoing Calls...
  • Page 59 Manchester WN7 3XZ, UK Tel +886-2-8751-1120 Tel. +44 169 348 7500 Fax +886-2-8751-1130 Fax +44 169 348 7509 infoASIA@snom.com uksales@snom.com Your specialist retailer - Ihr Fachhändler - Votre distributeur - Su distribuidor - Il tuo rivenditore: © 2013 snom technology AG V1.02...

Table of Contents