Call Transfer; Conference Call; Parking A Call; Retrieving A Parked Call - Avaya 3711 User Manual

Call Transfer

To transfer a call to another caller.
You receive the call to your phone. Answer the call. Hold down Options for at least 2 seconds and select Transfer
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Choosing the Transfer option will give you access to the following options:
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Directory opens the directory to select an entry from the directory to transfer the call to.
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User Input allows you to enter the number to transfer the call to.
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Selections opens the Caller List, Redial or telephone book in order to select an entry to transfer the call to.
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Conference Call

During a call you can create a conference between callers.
Press to hold the first call.
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Dial the other phone number.
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Hold down Menu for a period and select Conference.
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All parties are now connected.
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Parking a Call

During a call you can park a call.
You receive the call to your phone. Answer the call. Hold down Options for at least 2 seconds and select Park
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Choosing the Park Option will give you access to the following options:
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Directory opens the directory to select an entry from the directory to park the call.
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User Input allows you to enter the number to park the call.
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Selections opens the Caller List, Redial or Telephone Book to select an entry to park the call.
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Enter a number to park the call and press OK. You have now parked the call. This number is needed to unpark the
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call.

Retrieving a Parked Call

When the phone is in the idle state you can unpark a call.
Press and hold Menu for at least 2 seconds and select Ride.
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Directory opens the directory to select an entry from the directory to unpark the call.
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User Input allows you to enter the number to unpark the call.
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Selections opens the Caller List, Redial or Telephone Book to select an entry to unpark the call.
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Enter the park number the call is parked against.
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Placing a Call on Hold

During a call you can place a call on hold.
Press places the call on hold.
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Press again to retrieve the call.
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3711 Phone
IP Office 15-601084 Issue 05b (03 October 2008)
Page 24