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Summary of Contents for Avaya 3711
- Page 1 IP Office 3711 Phone User Guide 15-601084 Issue 5a (24 August 2007)
- Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
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Page 3: Table Of Contents
Softkeys and the Cancel Key ......15 Menu: Avaya ............30 The Softkeys ..........15 Avaya Menu in the Idle State......30 Arrow Keys.............15 Avaya Menu in the Active Call State....31 OK..............15 Menu: Caller List* ..........32 Menu ..............15 Accepted and Missed Calls ......32 Options............15... - Page 4 3711 Phone User Guide Editing an Entry..........36 Deleting an Entry ...........36 Deleting all Entries .........36 Filter Options..........36 Blocking or Receiving Calls ......37 Deactivate Filter ..........37 Wild Card Feature..........37 Transferring Phone Numbers to the Caller Filter ...............37 Menu: System.............38 Registration Code ..........38 Registering the Telephone to the DECT System ............38...
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Page 5: Introduction
Introduction Avaya 3711 Telephone This phone is only supported on the Avaya IP DECT system. The 3711 phone features include: • Speakerphone • Illuminated display (amber) • Illuminated keypad • Headset connection (2.5 mm jack) • Vibrating alarm • SOS (emergency) key for speed dialing an emergency number •... -
Page 6: Important Safety Information
3711 Phone User Guide Important Safety Information Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorisation. The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electromagnetic compatibility valid at the time of approval; in accordance with European directive No. -
Page 7: Installation
Replace the cover by placing it on the compartment at a slight angle (1) and pressing it down until it clicks into place (2). Note • If the batteries are inserted incorrectly, the telephone will not function, and may be damaged. 3711 Phone User Guide Page 7 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 8: Installing The Charger
3711 Phone User Guide Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket. -
Page 9: The Memory Card
Using the 3711 Phone with/without a Memory Card Your 3711 phone is fully operational when you use it for the first time even if you have not fitted it with a memory card. If you have already used a memory card in the phone (on which phonebook data has already been saved) and you then remove the card, the 3711 will cease to operate until a programmed* memory card is inserted. -
Page 10: Removing The Memory Card
3711 Phone User Guide Removing the Memory Card You only need to take out the memory card if you wish to give the telephone to someone else or need the memory card for a new phone. 1. Remove the batteries. -
Page 11: Charging The Batteries
40 – 59 % • batteries 20 – 39 % • batteries 0 – 19 % • (frame flashes) batteries are empty: an alert tone is also given. 3711 Phone User Guide Page 11 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 12: Battery Capacity Icon
3711 Phone User Guide Battery Capacity Icon When batteries are replaced, no icon will be displayed before a charging cycle has been completed, except when almost empty batteries are inserted in the phone, then the icon will be shown immediately. -
Page 13: Operation
On: Handsfree is activated. Flashing: Message in voicebox. Flashing: One or more missed calls in the caller list Charge status of the batteries. On: Keypad is locked. 3711 Phone User Guide Page 13 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 14: Text Line/Softkey Line
3711 Phone User Guide Text Line/Softkey Line In the top line of the display, information is given concerning the current status of the phone during a call or the idle state. When using the menus, this line displays an additional line of text containing the name of the active menu. -
Page 15: Softkeys And The Cancel Key
In the case of settings that are not active (OFF), a ”-” appears at the end of the line. Menu Using the Menu softkey on the left, you can access the main menu of the 3711 phone. Options Using the Options softkey on the left, you can perform actions on the selected item in the menu you are currently in. -
Page 16: Cancel Key
3711 Phone User Guide Cancel Key Pressing during editing of names and/or numbers results in deleting the last entered character or digit. Example: Menu Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK. -
Page 17: Calling
If the selected digit sequence does not fit on the display any more, the display is switched to a smaller font (up to 32 digits on two lines). • Long key press on “0“ inserts P (for pause) in the pre-dial-mode. 3711 Phone User Guide Page 17 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 18: Making A Call From The Last Number Redial List
. The pre-dial mode is terminated by pressing Esc. Making a Call from the Directory The directory stores phone numbers from the IP Office. See Menu: Avaya for more details on the directory feature. To make a call from the directory: 1. -
Page 19: Making A Call From The Caller List
Options: • rejects the call. Reject • mutes the ringer. Silence • adds the caller's number to the phone book or call filter. Add To 3711 Phone User Guide Page 19 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 20: Changes During A Connection
3711 Phone User Guide Changes During a Connection During a connection the loudspeaker volume can be adjusted by pressing the arrow keys. Pressing Options softkey will give you access to the following options: • opens the local telephone book. Telephone Book •... -
Page 21: Conference Call
Placing a Call on Hold During a call you can place a call on hold. • Press places the call on hold. • Press again to retrieve the call. 3711 Phone User Guide Page 21 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 22: Calling Options
3711 Phone User Guide Calling Options Telephone On/Off The telephone can be switched off by pressing for more than 1 second when it is in an idle state. The phone is switched on by pressing for more than 1 second or by placing the phone in the charger. -
Page 23: Avaya Ip Dect Twinning
Operation Avaya IP DECT Twinning Twinning allows the desktop phone and 3711 phone to alert at the same time. Calls presented to the desktop phone will be simultaneously presented to the 3711 phone. When either device is busy any further calls presented will receive busy tone, call waiting or be re-routed to the relevant divert on busy destination which may be voicemail (if configured). -
Page 25: Menus
To confirm again, press User Name Enter the name and press OK to confirm. For instructions on entering the name, see Entering Characters/Names. 3711 Phone User Guide Page 25 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 26: Menu Timer
3711 Phone User Guide Menu Timer The menu activation is time-monitored. If no entries are made within 60 seconds, then the menu is automatically exited. Menu: Telephone Book Settings The Telephone Book allows you to store up to 100 phone numbers and names. The entries in the phone book are stored locally on the phone. -
Page 27: Editing An Entry
Removing a quick call number can only be performed by assigning a new quick call number to the telephone book entry without giving it any number. To delete the quick call number use 3711 Phone User Guide Page 27 IP Office... -
Page 28: Transferring Phone Numbers To The Telephone Book
Menu: Alarm The Avaya 3711 allows you to set a time at which the phone will emit an acoustic signal. The signal lasts 60 seconds and can be switched off by pressing the OK softkey. Powering the phone on/off does not affect the Alarm Setting. -
Page 29: Setting The Alarm Clock
OK time 00:00 - 23:59 date 01.01.01 (dd.mm.yy) OK Alarm Date/Time US date/time format: Menu OK time 01:00 - 12:59 date 01.01.01 (mm/dd/yy) OK Alarm Date/Time 3711 Phone User Guide Page 29 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 30: Menu: Avaya
3711 Phone User Guide Menu: Avaya The Avaya Menu can be accessed by pressing Menu (in the idle state) or Option (when on an active call) for at least 2 seconds. The options available will depend on those configured on IP DECT Mobility Manager by your system administrator and the state of the phone (idle or active on a call). -
Page 31: Avaya Menu In The Active Call State
Menus Avaya Menu in the Active Call State • - the directory allows you access to phone numbers stored on the system. As described Directory above. • - allows you to talk to another party while on a call. During a Consultation Call (Enquiry Call) connection another party can be consulted. -
Page 32: Menu: Caller List
3711 Phone User Guide Menu: Caller List* Accepted and Missed Calls Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed call is a call which has not been answered and has been alerting for at least 10 seconds. When calls have been missed the text ”... -
Page 33: Menu: Ringer Settings
Melody: Alarm Call 1…60 OK Melody Alarm Select the melody for Alarm calls by entering a number 1 ... 60 or use the arrow keys. 3711 Phone User Guide Page 33 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 34: Type
3711 Phone User Guide Type Type Play once This function is used to switch on the ringer signalling function with a short melody. When activated it is marked with ” ” on the right side. Type Repeat This function is used to switch on the ringer signalling function with a full melody. When activated it is marked with ”... -
Page 35: Menu: Volume Settings
The voice volume of the headset can be changed in 8 steps via the arrow keys. Buzzer Menu Volume Settings Buzzer The voice volume of the Buzzer can be changed in 8 steps via the arrow keys. 3711 Phone User Guide Page 35 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 36: Menu: Caller Filter
3711 Phone User Guide Menu: Caller Filter Via the caller filter it is possible to block or receive incoming calls if the calling phone number is stored in the caller filter. The phone numbers in question have to be stored in the caller filter, before it is possible to use the filter functions. -
Page 37: Issue 5A (24Th August
For transferring phone numbers from the Telephone Book, the Redial List and the Caller List to the Caller Filter refer to; • Menu: Telephone Book Settings • Menu: Redial List • Menu: Caller List 3711 Phone User Guide Page 37 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 38: Menu: System
3711 Phone User Guide Menu: System Registration Code The phone can be manually registered on up to 10 different DECT systems. Before you can make a call via the DECT system, the phone has to be registered to the system. A system ID and registration code are necessary for the registration process. -
Page 39: Deleting A System
Changing the Language Language English Sets the desired display language. It is possible to select from 10 different languages. Emergency Call Messages Not supported on IP Office. 3711 Phone User Guide Page 39 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 40: Emergency Call Sos Number
3711 Phone User Guide Emergency Call SOS Number number OK number OK Emergency Call The phone number for the SOS function can be stored here. Voice BOX No. Voice BOX No. This is the number used to connect to your voicemail. This number may have already been defined centrally on the IP DECT system and that number will then be shown here. -
Page 41: Charging Led
OK ... select 24h or 12h a/p Time Format The selected mode is marked Date Format dd.mm.yy or mm/dd/yy Date Format The selected mode is marked 3711 Phone User Guide Page 41 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 42: Menu: Security Functions
3711 Phone User Guide Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0 0 0 0. -
Page 43: Registering/De-Registering
(for registering/de-registering the phone with the DECT system). Toggle the Buzzer Menu toggles the ringer on/off. Key Lock on Menu switches the key lock on. 3711 Phone User Guide Page 43 IP Office 15-601084 Issue 5a (24th August 2007) -
Page 45: Miscellaneous
Avaya) • Avaya 3701 and 3711 Desktop Charger • Avaya 3701 telephone and Avaya 3711 telephone Charger Rack Up to 8 phones can be charged simultaneously. The charger rack is designed for desktop use and for wall mounting. • Belt Clip Belt clip and adapter for the phone. -
Page 46: Care And Maintenance
3711 Phone User Guide Care and Maintenance Your phone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. -
Page 47: Index
Avaya, 30, 45 PIN, 42 place, 6 3711's, 30 Avaya 3701, 45 System Names, DECT System, 38 searching, 30 Avaya 3711, 28, 45 Selecting, 38 4-level, 5 Avaya 3711 Characters/Names, DEF3ÈÉÊË, 26 7-level, 5 Telephone, 5 Delete All OK Sure,... - Page 48 3711 Phone User Guide Enquiry Call, 30 Initial Setup, 11 Phone Options, 17, 22, 30 Enter Auth.Code, 38 Inserting, 9 with/without, 9 Calling, 22 Enter Local Memory Card, 9 Removing, 9 Options Add To OK Number, 38 Install/keep, 7 Menu softkey, 15...
- Page 49 PIN, 42 26, 36 WML Portal, 30 PIN OK, 42 subscribe, 38 TUV8ÜÙÚÛ, 26 WXYZ9, 26 See Shortcodes, 30 Subscription OK, 38 Type OK Play, 33 3711 Phone User Guide Page 49 IP Office 15-601084 Issue 5a (24th August 2007)
- Page 50 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.