Questions And Answers - HP EliteBook 9470m Maintenance And Service Manual

Questions and answers

1. How can the BIOS settings be restored (returned to factory settings)?
a.
Turn on or restart the computer and press
b. Select File, then select Restore defaults.
c.
Follow the on-screen instructions.
d. Select File, save changes and exit, then press Enter.
2. What kind of configuration data is stored on the DIMM Serial Presence Detect
(SPD) memory module? How would this data be written?
The DIMM SPD memory contains information about the memory module such as size, serial
number, data width, speed/timing, voltage and thermal information. This information is written by
the module manufacturer and stored on an EEPROM. This EEPROM cannot be written to when the
memory module is installed in a PC. Third party tools do exist that can write to the EEPROM when
the memory module is not installed in a PC. There are various third party tools available to read
SPD memory.
3. Does the "Firmware Hub for System BIOS" contain the BIOS program? Is this chip
writable, and if so how?
The Firmware Hub does contain the BIOS program and is writable. A utility is required to perform
the write function.
4. In some PC systems, the Firmware Hub for System BIOS is a flash memory chip
so that updates can be written by the customer. Is this true for these BIOS chips?
Yes, they are flash memory chips.
5. What is meant by "Restore the nonvolatile memory found in Intel-based system
boards"?
This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration
data.
6. Does resetting the CMOS configuration memory return the PC back to factory
defaults?
The process of resetting the CMOS will return certain system settings to factory default but will not
reset many of the system data and configuration defaults to their factory settings. To return these
system data and configuration defaults to factory settings, refer to question and answer 1 and
follow the instructions for returning the BIOS settings to factory defaults.
124 Chapter 8 Statement of Volatility
F10 when prompted near the bottom of the display.