Remove Everything And Reinstall Windows - HP EliteBook 9470m Maintenance And Service Manual

IMPORTANT:
system at the factory.
NOTE:
During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling
traditional applications. From the Start screen, type help, and then select Help and Support.
NOTE:
You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type help, and then select Help and Support.
To start Refresh:
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Under Refresh your PC without affecting your files, select Get started, and follow the
on-screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT:
back up any personal information you wish to retain.
You can initiate this option by using the
To use the
1.
Press
– or –
Press and hold
2. Select Troubleshoot from the boot options menu.
3. Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
114 Chapter 7 Backup and recovery
Refresh removes any traditional applications that were not originally installed on the
This option does not provide backups of your information. Before using this option,
f11 key:
f11 while the computer boots.
f11 as you press the power button.
f11 key or from the Start screen.