Cannot Connect To The Scanner - Oce VarioPrint 1105 User Manual

Troubleshooting
10 Troubleshooting
10.1

Cannot connect to the scanner

If an error message appears when attempting to access the scanner, perform
the following checks:
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Details
Consult your network administrator about your network settings.
1
Check whether the correct IP address of the scanner has been entered.
- If the IP address is not correct, enter the correct one.
- If the entered IP address is correct, go on to step 2.
2
From the DOS prompt of the PC you use, execute "ping" to the IP ad-
dress of the address to which a connection is made to check to see if
the connection is made properly.
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Details
To confirm the IP Address of the copier, contact your network adminis-
trator.
e.g. : C:/>ping 192.168.0.1
If the ping test fails, check whether the copier's main power is switched
on, and also check the network cable for proper connection.
If the ping test is successful, go on to step 3.
3
Check whether the IP router is correctly set.
- If it is not correctly set, set it correctly.
- If there is no problem in IP router setup, go on to step 4.
4
Trace the routing to the scanner to check whether there are any error
conditions within the network.
- If any error conditions are found, eliminate them.
- If no error is found and yet the connection to the scanner cannot be
established, contact your service representative.
VarioPrint 1105
10
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