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NEC Versa Notebook Computer
N E C V
L X i
®
E R S A
S E R V I C E A N D
R E F E R E N C E M A N U A L
NECCOMPUTERSINC.

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Troubleshooting

   Related Manuals for NEC VERSA LXi

   Summary of Contents for NEC VERSA LXi

  • Page 1

    NEC Versa Notebook Computer N E C V L X i ® E R S A S E R V I C E A N D R E F E R E N C E M A N U A L...

  • Page 2

    Reproduction of this document or portions thereof without prior written approval of NECC is prohibited. NEC and Versa are registered trademarks of NEC Corporation and/or one or more of its subsidiaries. All are used under license.

  • Page 3: Table Of Contents

    Contents Preface ..............................vii Abbreviations............................ix 1 System Overview Getting to Know the NEC Versa ......................1-2 The Front of the System ........................1-3 LCD Panel............................1-3 Base Unit............................1-3 Operating Status LEDs ........................1-4 Power Button........................1-4 Keyboard............................1-5 Front Features ..........................1-7 The Back of the System........................1-8 The Left Side of the System ........................1-9 The Right Side of the System ......................1-10...

  • Page 4

    Enabling the BIOS Flash Switch....................2-24 Performing the BIOS Update ...................... 2-26 NEC Utilities............................. 2-27 NEC Customize Utility ....................... 2-27 NEC Customize Utility Screen ..................2-27 Using the NEC Customize Utility..................2-27 HDPREPEZ Utility ........................2-28 Using HDPREPEZ with Windows 98 ................2-28 Using HDPREPEZ with Windows NT ................

  • Page 5

    Main Board............................3-22 Bridge Battery............................3-22 CPU Fan Assembly (Side).........................3-23 CPU Board Assembly........................3-24 Processor Assembly...........................3-24 Connector Board..........................3-24 Internal CPU Fan Assembly ......................3-25 Reassembly............................3-26 4 System Board Layouts LED Status Board..........................4-2 Audio Board ............................4-2 Connector Board..........................4-3 Main Board............................4-3 CPU Board ............................4-4 5 Illustrated Parts Breakdown Illustrated Parts Breakdown.........................5-2 Parts List..............................5-3 6 Preventive Maintenance...

  • Page 6: Preface

    Chapter 7, “Troubleshooting,” lists troubleshooting procedures as well as helpful servicing hints. Chapter 8, “Getting Services and Support,” provides information as to how to contact NEC Computers for service information, technical support, and product information. Chapter 9, “Specifications,” provides physical specifications, connector locations, the memory map, and interrupt controllers.

  • Page 7: Abbreviations

    Abbreviations ampere error checking and correction alternating current enhanced capabilities port Advanced Graphics Port extended data output advanced technology Enhanced Graphics Adapter (IBM PC) enhanced parallel port Bulletin Board Service EPROM erasable and programmable binary-coded decimal BIOS Customized Utility EVGA Enhanced Video Graphics Array BIOS...

  • Page 8

    pound slave light-emitting diode SCSI Small Computer System Interface liquid crystal display SDRAM synchronous dynamic least-significant bit random-access memory large-scale integration signal ground mega SIMM single inline memory module milliamps standard page mode maximum Sound Retrieval System megabyte SVGA Super Video Graphics Array Monochrome Display Adapter switch modified frequency modulation...

  • Page 9: System Overview

    System Overview Getting to Know the NEC Versa The Front of the System The Back of the System The Left Side of the System The Right Side of the System The Bottom of the System Internal Components Chipset...

  • Page 10

    Getting to Know the NEC Versa The NEC Versa LXi notebook computer offers you a portable system filled with exciting ® resources for home, business or travel. Standard features include a powerful Intel Pentium III microprocessor 600 MHz, 650 MHz, 700 MHz, 750 MHz, 800 MHz, or 850 MHz with SpeedStep™...

  • Page 11: Lcd Panel

    (LCD) panel. LCD Panel Your NEC Versa LXi comes with a 1024x768, 16M color LCD panel that you can adjust for a comfortable viewing position. To adjust the viewing angle, gently tilt the LCD panel into position. Depending on the model, your system is equipped with a: 14.1-inch color Thin Film Transistor (TFT) Extended Graphics Array (XGA) panel, or a...

  • Page 12: Operating Status Leds

    G – Power Button D – Scroll Lock IDE/VBIII devices — lights when the NEC Versa writes data to or retrieves data from the internal hard disk drive, a SuperDisk drive in the file bay, or a device in the VersaBay III.

  • Page 13: Keyboard

    Hibernate — Press the Power button to put the system into Hibernate mode. Shutdown — Press the Power button to shutdown (power off) the system. Keyboard The NEC Versa keyboard offers the following features, which are described after the figure. Keyboard A – Function Keys D –...

  • Page 14

    — Sets the beeper volume to low, medium, high, or mute. Fn-F6 — Increases the LCD panel brightness. Fn-F8 — Decreases the LCD panel brightness. Fn-F9 — Toggles LCD expansion mode (DOS only). Fn-F10 — Toggles the scroll lock off and on. Fn-F12 Initiates a save-to-RAM, in Windows NT.

  • Page 15: Front Features

    D – LCD Lid Latch NEC VersaBay III™ — A 24X CD-ROM drive, a SuperDisk drive, a CD read/write drive, or an 8X DVD-ROM drive comes installed in the NEC VersaBay III on the front of your system. The VersaBay III lets you add options, including an optional second Li-Ion battery, or an additional hard disk drive.

  • Page 16: The Back Of The System

    NEC Versa Dock is specially designed to allow for proper system cooling. AC Power Port — Use the power jack to attach the NEC Versa to a DC power source, such as the AC adapter or the optional DC auto adapter.

  • Page 17: The Left Side Of The System

    The Left Side of the System The left side of your NEC Versa offers the following features, which are described after the figure. Left side features A – TV Out (S-video) E – LAN Port (optional) B – TV Out (RCA) F –...

  • Page 18: The Right Side Of The System

    Plugging in an external microphone disables the built-in microphone. IR Port — Use this infrared (IR) port to transfer files between your NEC Versa and an IR-equipped desktop or notebook computer or to print to an IR-capable printer.

  • Page 19: The Bottom Of The System

    NEC VersaBay III™ Release Lock — Unlocks the VersaBay III for device removal. NEC VersaBay III — A 24X CD-ROM drive, a SuperDisk drive, a CD read/write drive, or an 8X DVD-ROM drive comes installed in the NEC VersaBay III on the front of your system.

  • Page 20: Internal Components

    The twelve-cell Lithium-Ion (Li-Ion) battery provides the main power source in your NEC Versa LXi computer. See Chapter 9 for a list of battery specifications. In addition to this battery, the CMOS battery and bridge battery also provide system power.

  • Page 21: Chipset

    ChipSet The following table provides information on the system chipset. System Chipset Chip Manufacturer Description Pentium III, 100MHz Bus Intel 600 MHz with AGP and SpeedStep 600 MHz CPU 650MHz with AGP and SpeedStep 650 MHz CPU 700MHz with AGP and SpeedStep 700 MHz CPU 750MHz with AGP and SpeedStep 750 MHz CPU...

  • Page 22: System Configuration And Setup

    System Configuration and Setup Power Sources for Your NEC Versa BIOS Setup Updating the BIOS NEC Utilities SpeedStep Applet Application and Driver CD...

  • Page 23: Using The Ac Adapter

    Read the following sections for specific information about using the NEC power sources. Using the AC Adapter Use the AC adapter and power cable that came with your NEC Versa to run your computer on alternating current (AC) power, or to recharge the battery pack. Use the AC adapter whenever a wall outlet is nearby.

  • Page 24: Powering The System On And Off

    Do not cover or place objects on the AC adapter. Keeping the adapter clear of objects lets the adapter cool properly during use. Only use the AC adapter that comes with your Versa LXi. Although other adapters look similar, using them can damage your system.

  • Page 25: Determining Battery Status

    In addition to the system’s power meter, you can determine battery status via the battery gauge LEDs on the front of the Lithium-Ion battery that ships with your NEC Versa LXi computer. For details about the battery gauge LEDs, refer to the next section, “Battery Gauge LEDs.”...

  • Page 26: Battery Gauge Leds

    Power off the system, remove the battery pack and replace it with a fully charged battery. Leave the battery pack in the system and connect your NEC Versa to the AC adapter and a wall outlet. If you connect the system to AC power and keep the system within standard operating temperatures, the battery recharges in approximately 2–3 hours...

  • Page 27: Battery Handling

    Battery Handling Keep the following in mind when removing or replacing a battery. Use only the battery designed for your system in the NEC Versa. Mixing other manufacturers’ batteries, or using a combination of very old and new batteries can deteriorate battery and equipment performance.

  • Page 28

    Slide the battery release latch toward the back of the system and hold firmly. Locating the battery bay release latch A – Battery Release Latch Continue to hold the battery release latch as you slide the battery out of the system. Removing the battery System Configuration and Setup 2-7...

  • Page 29

    Insert the new battery as follows: Locate the alignment groove on the edge of the battery. Locate the alignment groove inside the battery bay. Align the grooves on the battery with the grooves in the bay. Slide the battery into the bay until securely locked into place. Inserting the battery Turn over the system.

  • Page 30: Battery Precautions

    Read the instructions that came with the battery charger before charging the battery. System Batteries Your NEC Versa is equipped with a main, Lithium-Ion battery and two backup batteries that help to prevent data loss. In addition, your system provides the option to install a second Lithium-Ion battery in the VersaBay III, extending battery life when away from an AC power source.

  • Page 31: Main Battery

    The twelve-cell Lithium-Ion (Li-Ion) battery provides the main power source in your NEC Versa LXi computer. See Chapter 9 for a list of battery specifications. In addition to this battery, the CMOS battery and bridge battery also provide system power.

  • Page 32: Pausing The Screen

    If the system detects an error during POST, it prompts you with a double beep and a message: “Press <F1> to resume.” If you press , the system enters BIOS Setup automatically. If you want to fix the error, carefully read the error message that appears above the prompt (taking notes if you want), and press .

  • Page 33: Looking At Screens

    Looking at Screens BIOS setup screens have three areas as shown next. Advanced CMOS Setup Parameters — The left side of the screen. This area lists parameters and their current settings. Available Options and Help — The right side of the screen. This area lists alternate settings and Help text for each parameter.

  • Page 34: Checking/setting System Parameters

    Checking/Setting System Parameters The BIOS Setup utility consists of a number of screens, each representing a specific area of the BIOS. The following tables list the BIOS parameters, their factory default settings, alternate settings, and a description of each setting. See the item-specific help that appears on each Setup screen for more details.

  • Page 35: Advanced Cmos Setup

    SuperDsk, Not installed These setup items are only visible when the system is docked Date — Sets your NEC Versa’s calendar month, day and year. The calendar clock is year 2000-compliant. These settings remain in memory even after you turn off system power.

  • Page 36: System Security Setup

    LCD Panel View Expansion — Specifies whether the panel view is reduced/off or expanded/on. PS/2 Port Warm Swap — Specifies whether or not you can swap a PS/2 device during system suspension. Internal Mouse — Specifies whether or not you can use both the internal and the external mouse.

  • Page 37: Contents

    Security Mode — Allows you to choose Password, SmartCard, or FingerPrint security mode access. Assign Supervisor Password — Establishes password protection for entering the BIOS Setup utility on the system. Pressing locks the keyboard until the Ctrl Backspace password is entered. Assign User Password —...

  • Page 38: Hard Disk Drive Passwords

    Control Panel, Power Management Properties, Advanced. Hard Disk Drive Passwords Your NEC Versa allows you to establish password protection for the internal hard disk drive and for an optional hard disk drive installed in the NEC VersaBay III. Hard disk drive (HDD) password protection restricts access to the drive, if the drive is removed from your NEC Versa and installed in another system.

  • Page 39: Using Hard Disk Drive Password Protection

    If the hard drive is installed in another NEC Versa system with hard disk drive security enabled, the password must be entered to allow access to the hard drive. If this NEC Versa system does not support hard disk drive security, you cannot access the data on the hard drive.

  • Page 40

    Power Management Under AC — Specifies whether to enable power management features when AC power is in use. When AC power is connected to your NEC Versa system, power management is usually disabled. If you enable this parameter, the system automatically activates the power management profile you set, even when AC power is used.

  • Page 41

    Off — Disables power management and all device timeouts. Works well in an office environment while powering your NEC Versa with AC power. Custom — Lets you define power management levels and specific device timeouts according to your own needs and present environment. Custom lets you set the following timeouts.

  • Page 42: Boot Device Setup

    Quick Boot — Specifies whether or not the system performs all tests during system boot. Silent Boot — Specifies whether or not to display the NEC logo during the system boot. Boot Display Device — Specifies the default display device(s) for the system.

  • Page 43: Peripheral Setup

    Once refreshed, your battery is conditioned to recharge to its full capacity. To recharge the battery, connect your NEC Versa to AC power. This process may take up to four hours to complete. Auto Configuration with Defaults — Loads default settings.

  • Page 44: Updating The Bios

    Obtaining the BIOS Update If you are informed that the default BIOS needs an update contact the NECC Support Services at (800) 632-4525, Fax (801) 578-5101, or access the web site, www.nec-computers.com to obtain a copy of the BIOS update.

  • Page 45: Enabling The Bios Flash Switch

    Enabling the BIOS Flash Switch Before performing the BIOS update, be sure to enable the BIOS flash switch. Set switch 5 to “ON” before performing the BIOS update. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Follow these steps to enable the BIOS flash switch.

  • Page 46: Reassembling The System

    Gently rest the keyboard on top of the base unit to view and access the dip switch block. Be careful not to twist or disconnect the keyboard cable. Locate the dip switch block. Using a fine-tipped object, change switch 5 to “ON” to enable the BIOS flash.

  • Page 47: Performing The Bios Update

    A message similar to the following appears: The NEC BIOS Update Utility should not be used to modify the BIOS in a Versa system which is docked. If your Versa is docked, please exit the BIOS Update Utility, power down, and undock your Versa before running the utility.

  • Page 48: Nec Utilities

    NEC Customize utility HDPREPEZ utility NEC Customize Utility In Windows 2000/98 systems or Windows NT systems, the NEC Customize utility gives you the option to install or launch: NEC custom wallpaper (Windows 2000, only) — Use this option to install wallpaper displaying the NEC logo.

  • Page 49: Hdprepez Utility

    Using HDPREPEZ with Windows NT If you increase the memory capacity of your NEC Versa beyond 256MB, or you install a generic Windows NT operating system on your NEC Versa LXi, use the Application and Driver (A&D) CD to load the HDPREPEZ utility to increase the size of or to create the STF file.

  • Page 50: Launching The Cd With Windows 98

    Start, Programs menu. Launching the CD with Windows 98 Follow these procedures to launch the Application and Driver CD using NEC Customize with Windows 98. Insert the Application and Driver CD into the CD-ROM drive.

  • Page 51: Disassembly And Reassembly

    Disassembly and Reassembly Required Tools and Equipment Upgrade Information Disassembly Reassembly...

  • Page 52: Hard Disk Drive

    Hard Disk Drive The hard disk drive is located under the battery bay in your NEC Versa notebook computer. You must remove the system’s main battery before replacing the hard disk drive. See the following sections for instructions on upgrading the hard disk drive:...

  • Page 53: Disassembly

    Chapter 5. Disassembly Order For complete disassembly of the system unit, follow the disassembly order listed in the following table. To reassemble, follow the table and procedures in reverse order. NEC Versa LXi Series Disassembly Sequence Sequence Part Name See Page...

  • Page 54: General Rules

    Battery Remove the battery pack installed in the NEC Versa LXi system as follows. Note Use the batteries in the NEC Versa computer for which they are designed. Installing another manufacturer’s battery, or using a combination of very old and new batteries can...

  • Page 55: Versabay Iii Device

    Use the following steps to remove a device from the NEC VersaBay III. Close the LCD panel and turn the system over. Locate the NEC VersaBay III release lock and release latch on the bottom of the unit. Disassembly and Reassembly 3-5...

  • Page 56

    NEC VersaBay III release lock and latch A – NEC VersaBay III Release Lock B – NEC VersaBay III Release Latch Slide the lock to the unlocked position before releasing the latch. Slide the latch toward the battery bay and hold it.

  • Page 57: Memory Modules

    Memory Modules Use the following steps to remove a memory module from the system or install a memory module. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Close the LCD panel and turn over the system. Locate the memory module bay. Locating the memory module bay A –...

  • Page 58: Hard Disk Drive

    To install a memory module, proceed as follows: Hold the SO-DIMM at a 60 degree angle and align the SO-DIMM contacts with the socket in the system. Push the connector into the socket. Press down on the edge of the SO-DIMM opposite the contacts until the lock tabs on the sides snap into place, securing the module.

  • Page 59: Disconnecting The Drive

    With the lever raised, place your fingers on the inside edge of the lever and on each side of the center notch. Pull the drive toward the open side of the battery bay. Do not apply pressure to the drive surface as you pull. Disconnecting the drive Once the drive is disconnected, use the lever to lift the drive out of the system.

  • Page 60

    Lowering the drive into the bay Align the drive connector with the connector in the drive bay. Pressing against the outer edge of the lever, slide the drive toward the connectors and push firmly to secure the connection. Do not apply pressure to the drive surface as you push.

  • Page 61: File Bay Device

    Securing the drive A – Screw C – Hard Disk Drive B – Hard Disk Drive Lever File Bay Device Follow these steps to remove a device from the file bay. Close the LCD panel and turn the system over. Locate and remove the securing screw on the bottom of the unit.

  • Page 62: Keyboard And Switch Settings

    Removing the file bay device Keyboard and Switch Settings Follow these steps to remove the keyboard and access the switch settings. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Turn the system over and open the LCD panel.

  • Page 63: Switch Settings

    Switch 1, Password Override Switch - The default setting is “OFF.” If you forget your password and cannot access the data on your NEC Versa, change the setting to “ON” and your current password is erased.

  • Page 64: Front Cover

    Front Cover Use the following procedure to remove the front cover from the system. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Remove the VersaBay III device and the keyboard. Close the LCD panel and turn the system over.

  • Page 65: Speaker Assembly

    Removing the front cover A – Front Cover Speaker Assembly Use the following steps to remove the speaker assembly from the system. Remove the keyboard and front cover from the system. Turn over the front cover. Locate and remove the four screws securing the speaker assembly. Removing the speaker screws A –...

  • Page 66: Led Status Board

    Locate and remove the two screws securing the VersaGlide assembly to the front cover. Removing the VersaGlide screws A – Screw C – Underside of Front Cover B – VersaGlide Assembly Disconnect the VersaGlide assembly cable from the LED status board. Lift the VersaGlide assembly slightly to detach it from the securing clips.

  • Page 67: Pc Card Assembly

    PC Card Assembly Use the following procedure to remove the PC card assembly from the system. Remove the keyboard and front cover from the system and set them aside. Locate and remove the three screws securing the PC card assembly. Removing the PC card assembly screws A –...

  • Page 68: Cmos Battery

    Freeing the Mini PCI option A – Securing Tabs CMOS Battery Use the following procedure to remove the CMOS battery from the system. Remove the keyboard, front cover, PC card assembly, and Mini PCI option (if present) from the system. Disconnect the CMOS battery from connector P19 of the main board.

  • Page 69: Top Cover And Lcd Panel

    The buzzer is secured with two-sided tape. Carefully pry the buzzer up and remove it from the system. Removing the buzzer A – Buzzer Top Cover and LCD Panel Follow this procedure to remove the top cover and LCD panel from the system. Remove the file bay device.

  • Page 70

    Removing the heat plate assembly screws A – Screw Locate and remove the three screws securing the top cover to the system. Locate and remove the screws securing the LCD panel hinge covers to the system. Remove the hinge covers. Removing the top cover screws A –...

  • Page 71: Audio Board

    Locating the 15' LCD Panel screws A – Screws Partially lift the top cover. Disconnect the control panel cable from connector P52 on the main board. Disconnect the cable from connector P2 on the audio board. Remove the top cover and LCD panel as a unit. Audio Board Use the following steps to remove the audio board from the system.

  • Page 72: Main Board

    Main Board Use the following procedure to remove the main board from the system. Remove the keyboard, front cover, top cover, LCD panel, and audio board from the system. Locate and remove the three screws securing the main board to the system. Removing the main board screws A –...

  • Page 73: Cpu Fan Assembly (side)

    Removing the bridge battery A – Bridge Battery CPU Fan Assembly (Side) Use the following procedure to remove the CPU fan assembly located on the left side of the system. Remove the keyboard, front cover, top cover, LCD panel, audio board, and main board assembly from the system.

  • Page 74: Cpu Board Assembly

    CPU Board Assembly Use the following steps to remove the CPU board assembly. Remove the keyboard, front cover, top cover, LCD panel, audio board, and main board from the system. Remove the CPU fan assembly from the main board. Turn the main board over. Pull the CPU board off the main board.

  • Page 75: Internal Cpu Fan Assembly

    Removing the VersaBay III bracket screw A – Screw Locate and remove the two screws securing the file bay device bracket. Remove the bracket. Removing the file bay device bracket screws A – Screw Disconnect the battery locked sensor cable from BP4 on the connector board. Disconnect the internal CPU fan cable from BP3 on the connector board.

  • Page 76: Reassembly

    Removing the internal fan assembly Reassembly Reassembly is the reverse of the disassembly process. Use care to insure that all cables and screws are returned to their proper positions. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. 3-26 Disassembly and Reassembly...

  • Page 77: System Board Layouts

    System Board Layouts LED Status Board Audio Board Connector Board Main Board CPU Board Subassembly...

  • Page 78: Led Status Board

    This following figures show the system boards and connector locations. LED Status Board A – Connector LP1 (VersaGlide Cable) Audio Board Audio board front A – Connector P1 Audio board — back A – Connector P2 4-2 System Board Layout...

  • Page 79: Connector Board

    Connector Board A – Connector BP3 (Internal Fan Cable) C – Connector BP4 (Battery Locked Sensor) B – Connector BP1 D – Connector BP2 Main Board Main board — front A – Connector P2 (LCD Cable) H – Connector P8 (VersaGlide Cable) B –...

  • Page 80: Cpu Board

    Main board — rear A – Connector P51 C – Connector P20 (Buzzer Cable) B – Connector P19 (CMOS Battery Cable) CPU Board CPU board and processor assembly— front A – Connector P4 (Side Fan) D – Connector P8 to CPU (Hidden) B –...

  • Page 81: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List...

  • Page 82

    Illustrated Parts Breakdown 5-2 Illustrated Parts Breakdown...

  • Page 83: Parts List

    Parts List The following table contains a listing of the field-replaceable parts and corresponding part numbers. Field-Replaceable Parts List Item Description LCD Panel Sub Assembly: 14.1-inch (Top Unit Assy (14.1”)) 15-inch (Top Unit Assy (15”)) Right Keyboard Retainer: 14.1-inch LCD (Corner Cap R(14.1”)) 15-inch LCD (Corner Cap R(15”)) Keyboard (KBV601) Front Cover Assembly without VersaGlide (Front Cover Sub-assy)

  • Page 84

    Field-Replaceable Parts List Item Description CMOS Battery (VL2320-S7F) VersaBay III Plate Assembly (Bay Plate Assy) Hard Disk Drive FPC (HDD FPC Assy) Memory Module: 64-MB 128-MB 256-MB VersaGlide Assembly (G/P Sub-assy) Mini-PCI LAN Board (LAN Board) Left Keyboard Retainer: 14-inch LCD (Corner Cap L (14)) 15-inch LCD (Corner Cap L (15)) Rubber Foot (Banpon Rubber) File Bay FPC (SD/FD CNN FPC Assy)

  • Page 85: Preventive Maintenance

    Preventive Maintenance Cleaning the Notebook Exterior Cleaning the Notebook Interior Protecting Disk Drive Handling the Battery Pack Maintaining the LCD Quality...

  • Page 86: Protecting The Diskette Drive And Hard Disk Drive

    Preventive maintenance is limited to cleaning the plastic case, the keyboard, the display screen, and the diskette drive heads, as required. Remove the battery and disconnect the AC adapter before performing any maintenance. Voltage is present inside the system unit and LCD even after the system is turned off.

  • Page 87: Handling The Battery Pack

    Use hard disk maintenance program like DEFRAG under DOS, or acquire Norton Utilities SPEEDISK programs. These programs reorganize your hard disk by eliminating fragmentation and improve the hard disk access time. Handling the Battery Pack The battery pack furnished with the computer requires reasonable care and handling to ensure efficient operation and maximum life.

  • Page 88: Troubleshooting

    Troubleshooting Quick Troubleshooting Helpful Questions...

  • Page 89: Quick Troubleshooting

    Quick Troubleshooting This section summarizes problems that may develop during system operation and lists suggested corrective actions. Quick Troubleshooting Problem Corrective Action No power Check that the AC adapter is plugged into the power connector of the system. Also, check that the AC adapter is plugged into a properly grounded AC power outlet.

  • Page 90

    If the PC card is a Type II card, install it in the system’s other PC card slot. Replace the PC card. Replace the main board. NEC VersaGlide does not work Check if PS/2 or Alps mouse driver is properly installed. Check VersaGlide cable inside the system if it is inserted properly.

  • Page 91: Helpful Questions

    Quick Troubleshooting Problem Corrective Action Parallel device does not work Check all connections. Check if external device is turned on. Check if the device is set as default in the printer settings. Check the device drive installation for any IRQ or I/O address conflict.

  • Page 92: Getting Services And Support

    Getting Services and Support Services and Support Contact Information Web Site FTP Site Email/Fax to Support Services Support Services...

  • Page 93: Ftp Site

    Web Site If you have a modem or a network board, you can access the NEC Computers web site. You can do this through a commercial online service or through your Internet account. The web site contains general information about NEC Computers and its products, an online store, press releases, reviews, and service and support information.

  • Page 94: Ftp Site

    Support Services is for U.S. and Canadian customers only; international customers should contact the local NEC office or dealer for the support and service available in your country.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC Computers Support Services, toll free, at (U.S.

  • Page 95: Specifications

    Specifications System Components Connector Locations Memory Map Interrupt Controllers...

  • Page 96

    VGA — 1 port, 15-pin high-density D-sub External Keyboard/External Mouse — 1 port, PS/2, 6-pin MiniDin; exclusionary use or both supported with optional Y-cable adapter Expansion — 1 port, 240-pin for optional NEC Versa Dock and optional NEC Versa PortBar Microphone — 1 port, Mini Jack...

  • Page 97

    Stereo Headphones — 1 port, Mini Jack, .5 watts per channel Stereo Line-In — 1 port, Mini Jack TV Out 1 port; RCA Jack 1 port, 7-pin S-Video Jack DC In — 1 port, for AC adapter cable USB port — 2 ports, 6 pin LAN port —...

  • Page 98

    Fn key — function key for ROM-based key functions Stroke — 3 mm Height — 9.5 mm Pitch — 19 mm Diskette Drive Size — 3.5-inch Capacity — 1.44MB (formatted), 2MB (unformatted) Transfer Rate — 250 to 500 K/bps Interleave 1:1 Controller —...

  • Page 99

    Data transfer rate 16.6MB/second (PIO mode4/DMA mode2) 33.3MB/second (ultra DMA) Media data rates — 88.0 bit/sec – 118.0 bit/sec Mean Time Between Errors (MTBF) — 300,000 hours 24X-speed CD-ROM Drive Type — 5-inch CD-ROM Pack Maximum Data Transfer Rates 3600KB/second (mode 1) 4106KB/ second (mode2) Read Rate —...

  • Page 100

    Average Access Time DVD, 100 ms (Random), 160 ms (Full Stroke) CD, 95 ms (Random), 160 ms (Full Stroke) Data Buffer — 512 KB Interface — IDE (ATAPI) CD Compatibility — CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I, CD-I Bridge, (Photo CD, Video CD), Multisession CD (Photo CD, CD-EXTRA, CD-R, CD-RW) CD-R (read), CD-RW (read) DVD Compatibility —...

  • Page 101: Mini-pci Lan

    Mini-PCI LAN 10Base-T and 100Base-TX Alert on LAN system management Advanced Power Management (APM) support System Management Interrupt (SMI) support Power-on reset Software support for management server Mini-PCI LAN/Modem Modem K56 Flex compatible V.34 protocol V.90 compliant Class 1 Fax protocol 10/100 Ethernet Full duplex support Wake-on-LAN support...

  • Page 102

    Dimensions System with 14.1-inch LCD panel Width — 12.4 in. (317 mm) Depth — 10.1 in. (259 mm) Height — 1.9 in. (49 mm) System with 15.0-inch LCD panel Width — 12.8 in. (327 mm) Depth — 10.5 in. (268.5 mm) Height —...

  • Page 103: Connector Locations

    Connector Locations The following table shows the system’s connector locations. Connector Locations Connector Location Cable or Component Connected Main Board Bridge Battery Cable Main Board LCD Cable Main Board Hard Disk Drive Cable Main Board Diskette Drive Cable Main Board Speaker Cable Main Board Keyboard Cable...

  • Page 104: Memory Map

    Memory Map The system supports system and video shadowing, both controlled through complementary metal oxide semiconductor (CMOS). The system supports BIOS as a cacheable area with write protection. The following table shows the system’s memory map. System Memory Map Memory Space Size Function 000000-0002FFh...

  • Page 105: Interrupt Controllers

    Real-time Clock Slave IRQ09 USB Port Slave IRQ10 PC CardBus Controller/Video Slave IRQ11 VersaBay in Versa Dock Slave IRQ12 PS/2 Mouse/NEC VersaGlide Slave IRQ13 Math Coprocessor (built into CPU) Slave IRQ14 Hard Disk Controller 1 Slave IRQ15 VersaBay III Master IRQ03...

  • Page 106: Glossary

    AC Adapter A device that connects an NEC Versa portable computer and an AC wall outlet to provide AC power for running the system or recharging the battery. Advanced Graphics Port is an interface specification designed for the throughput demands of 3D graphics.

  • Page 107: Function Key

    Electronic timer used to synchronize computer operations. CMOS Complementary Metal Oxide Semiconductor. A chip that contains nonvolatile memory in the NEC Versa. CMOS is backed up by an internal lithium battery that preserves clock/calendar data and system configuration parameters stored in CMOS. cold boot Process of starting up the computer by turning on the power.

  • Page 108

    (KB) 1024 bytes. Local Area Network. Liquid Crystal Display. An LCD consists of a thin sandwich of two glass plates with sealed edges, containing nematic liquid-crystal material that forms the screen image. The NEC Versa displays are LCD type. load To copy a program into the computer's memory from a storage device.

  • Page 109: Operating System

    Usually contained on a single chip that includes an arithmetic logic unit, control logic, and control-memory unit. mode A method of operation; for example, the NEC Versa operates in either normal or power- saving modes. modem MOdulator-DEModulator. A device that links computers over a telephone line.

  • Page 110

    parameter A characteristic of a device or system. password A string of characters that the user must enter before the system allows access or system privileges. PCMCIA A credit card sized peripheral interface standard for portable devices. Types of PCMCIA cards currently offered by major vendors include fax/modems, LAN, storage cards, and wireless communications devices.

  • Page 111

    The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected. Thin Film Transistor. A type of NEC Versa LCD color screen that supports 256 colors and provides exceptional screen display.

  • Page 112

    warm boot Process of resetting the computer without turning off the power through keyboard input (pressing Ctrl, Alt, and Del keys simultaneously) or the reset button. The system returns to an initial or arbitrarily selected condition. write To record or store information to a storage device. Glossary 7...

  • Page 113: Index

    Index standard CMOS, 2-13 system security, 2-15 AC adapter using keys, 2-12 connecting, 2-2 Boot password, 2-16 Power port, 1-8 Boot sector virus protection, 2-14 using, 2-2 Bridge battery, 1-12, 2-10 ACPI, 2-18 Advanced Configuration and Power Interface, 2- CD-ROM drive, 1-12 Application and driver CD, 2-29 Cleaning dialog box, 2-29...

  • Page 114

    NEC Customize utility front cover, 3-14 using, 2-27 keyboard, 3-12 NEC utilities, 2-27 LED status board, 3-16 NEC VersaBay III, 1-7, 1-11 main board, 3-22 release latch, 1-11 memory module, 3-7 release lock, 1-11 Mini-PCI option, 3-17 NEC VersaGlide, 1-4...

  • Page 115

    Servicing the system required tools, 3-2 Vents, 1-11 Setting boot devices, 2-21 VersaBay HDD password, 2-16 Setting system parameters Video out type, 2-14 peripherals, 2-22 Volume control, 1-10 Smart switch, 1-10 Specifications Wake up from Suspend, 2-20 battery pack, 9-7 Windows bridge battery, 9-7 keys, 1-6...

  • Page 116

    (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note This is a Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 117: Battery Replacement

    Battery Replacement A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECC recommends that you replace the battery. For battery replacement information, call your NECC dealer. There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.

  • Page 118

    819-200737-000 NEC Computers Inc. 03/2001 15 Business Park Way Sacramento, CA 95828 *819-200737-000*...

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